Turn on the gas supply and/or increase the inlet gas supply pressure. It indicates one of the temperatures adjust buttons is stuck closed. Do not force it. Generally, a tankless water heater will cost about 2 to 2-1/2 times as much as a standard water heater to purchase and install. Mike R. is online now Related Plumbing Questions Heater tankless. use a water softener to slow the buildup. 5, Ample hot water for households with 2 to 4 people, Ample hot water for households with 3 to 5 people. Combination Gas Control (Thermostat) Knob is not depressed while attempting to light pilot- Make sure you depress the knob as is required when lighting the water heater. However, it is necessary to have a suitable setup to install a gas heater indoors (including 120v of power). Richmond's Encore tankless design offers convenience without the high cost of keeping water hot. Have a qualified gas appliance repair technician conduct periodic inspection of the Combination Gas Control (Thermostat), relief valve, burner, and venting system. Check that all wiring is correct and secure. Replace the combination gas control (thermostat). In addition, they have low-emission burners to reduce fuel needs, making the models more environmentally friendly and cost effective. Richmond Water Heaters is a division of Rheem Manufacturing Company. Set the thermostat to the desired temperature. However, many first-time and beginner road travelers and RV How to Connect a Generator to Your Tiny House Without a Transfer Switch. Flame Failure is generally caused by either a gas pressure problem or an electrical issue. Gas valve LEDs will light separately or together to indicate the status or an error. The largest is the whole-house the RMTEX-36 (a 36 kW-unit), which is suitable for average to large homes. Water Tech Advice is a participant in the Amazon Services LLC Associates Program and other partner programs, which are affiliate advertising programs designed to provide a means for sites to earn advertising fees by referring users to merchant stores. If these steps do not resolve the ignition problem, then either your ignition pack has failed or there's a bigger problem. 929 East 41st St. PO Box 4200 While Richmond water heaters come with elaborate manuals on how to use and set water temperatures, learning new information that can help prevent injury and for users to make the most of their appliances is not a bad thing. Locate a category below and choose one of the available options. The troubleshooting for each of these heaters is a little different as their mode of operation isn't completely the same. We have a full line of standing pilot, intermittent spark, direct vent, sealed combustion and high efficiency commercial water heaters. Some are designed for indoor use; others for outdoor use. They are small and compact, wall-hanging, and take up much less space than the tank-type. In addition to having an energy efficiency rating of 0.82 UEF, its ultra-low NOx burner makes this model a green choice. If your attempts to light the pilot burner have been unsuccessful, there could be air in the gas line. The cookie is used to store the user consent for the cookies in the category "Performance". So we created the Richmond ENCORE Electric Water Heater with LeakGuard. By the way, this guide won't cover the blinking codes. Error Code 03: Manifold Control Failure Rheem error code 03 means there is a problem with the manifold control. The knob needs to be depressed to light the water heater. Drain the water heater and piping if they might be subjected to freezing temperatures. Quality is assured by the extensive testing every unit must go through before it becomes available for sale. Richmond has information about their many different products, including different ways to deal with them. Rheem fault code 05 - Indicates imperfect combustion. Electronic devices have their own shares of issues; some may be quite common, while others are unique and special. Some additional features of the 7.0 outdoor model include a digital remote control, the best side-to-side clearance in the industry at inch, and 10 feet of thermostat wire included with the heater. Installing gas water heaters is always more complicated. The built in recirculation pump circulates hot water from the water heater and returns the cold water that would normally run down the drain, back through the plumbing, allowing hot water to be ready at the tap without . Check this too: Electric RV Water Heater How to & Troubleshooting Guide. Intelligent leak detection system provides real-time notifications that prevent catastrophic failure, Exclusive technology provides performance updates and alerts on your mobile device1, All-inclusive leak detection and prevention system with proprietary auto shut-off valve limits leakage to no more than 20 ounces of water2, Because the Richmond Hybrid installs like a standard electric water heater, installation is hassle-free, making it perfect for replacement and its simple to service. On the Richmond website, youll find an online form to submit a question, complaint, or comment. The Combination Gas Control (Thermostat) has a built-in safety shut-off device that is designed to shut off the gas supply to the burner if the pilot is extinguished for any reason. These are designed to meet a diverse range of water needs. EcoNet Wifi Kit Installation Instructions, Encore RMTGH is a series of high-efficiency condensing tankless gas water heaters designed for continuous hot water, with stainless steel condensing heat exchanger, Intelligent electronic controls designed to increase energy efficiency and safety, New! Atlanta, GA 30328. They are designed with the maximum power of 199,900 BTU, 180,000 BTU, and 170,000 BTU, and water flows of 9.5 GPM, 8.4 GPM, and 7.0 GPM, respectively. This feature improves the energy efficiency of the water heater. Is Spray Paint Flammable? Richmond makes a variety of water heaters. Its all possible with the Richmond ENCORE Electric Water Heater with LeakGuard and the EcoNet App.3, Check and adjust temperature, set schedule, change operating mode and view energy usage, Avoid cold showers by checking if there is enough hot water, Identify which element needs to be replaced for easier service call scheduling, View weekly, monthly and yearly energy usage reports, Learn immediately about any service needs or unexpected leaks, Adjust water set temperature to balance hot water needs via the EcoNet App or hands-free voice control with Amazon Alexa, Save energy on water heating costs while away and return home to a tank full of perfectly hot water, Helps you connect with customers by giving them an easy way to reach and share codes with you for repeat business and simpler service calls, Allows plumbers to view detailed alerts and alarm codes while at the water heater to expedite service 8kW Model Flow Rate: up to 1.95 GPM. You can activate this if you want to receive analert when your heater has run for 500 hours. If you do not smell gas, proceed to turn on all electrical power to the appliance. All Rights Reserved Depress the COOLER button until only the WARM indicator light is lit. When the faucet is opened, the water flows through the Richmond Tankless Water Heater, which heats it to the temperature youve digitally set. The Combination Gas Control comes set at its lowest setting for safety purposes. These tanks are built to last with warranties that exceed many from other manufacturers. When there is a malfunction, an error code will appear on the LCD display. If there is more than 6 (15.2 cm) of core wire is exposed at either ends of the rod, replace the anode rod. You can set the temperature anywhere you want from between 80 and 140 degrees Fahrenheit, changing the thermostat in single-degree increments. Similar to the RMTEX-11 are the RMTEX-08 (it has a flow rate of up to 1.95 GPM) and the RMTEX-13 (with a flow rate of up to 3.17 GPM). Set the thermostat dial to the lowest setting by turning the thermostat dial clockwise until it stops. It may be the smallest model in the Encore RMTG series but the 7.0 outdoor model is ideal for all situations when you need hot water, since it reaches a maximum of 7.0 GPM. To adjust the temperature, turn the temperature dial to an initial setting of 120oF. We use cookies to ensure that we give you the best experience on our website. However, they are different from Rheem heaters, as Richmond develops its own innovative technology for use in a wide range of heaters for both residential and commercial applications. Try ourProduct Selector to find the perfect hot water solution for all your needs. We also have a standing pilot Direct Vent that will vent up to 4 feet from the outside wall. Often, this issue is caused by the gas supply, so check to make sure your propane tank is full before you do anything else. You need hot waterand peace-of-mind. While its a good idea to understand what is going wrong with your tankless water heater, physically troubleshooting the unit is best left up to the professionals. Simply set the desired temperature and walk away. If your gas valve or water valves are not fully opened, this could also cause the ignition to fail. Best Richmond Tankless Water Heaters. No, these units cannot be converted from one fuel source to another. Rheem error code 03 is found on units with MIC-180 or EZLink. UNEXPECTED. To avoid damage, flush your water heater every six months Draining or flushing a water heater is a form of maintenance. Water temperatures above 125oF can cause severe burns or death from scalding. hard freeze, now no water comes out of hot If the appliance will not operate, turn off gas to the appliance and call your service technician or gas supplier. By creating an account you agree to the Hunker. Electrical polarity to the unit is incorrect. Water Connection Location: Bottom. All warranties are for the original homeowner and are not transferable. Periodically, lift and release the lever handle on the temperature pressure relief valve, located near the top of the water heater, to make sure the valve operates freely. You can find all the above Richmond water heaters for sale on Amazon, where youll also find the technical specifications for each model. A conventional tank-style water heater stores hot water, and heats the water 24/7, whether you use it or not. Here are six of the most common problems and maintenance concerns for tankless water heaters: Keep reading to learn what signs to look for when identifying these issues and how to fix them! Open the cold-water valve and let the tank refill completely. Additional features of this model include advanced self-modulation and external digital thermostat control. These are The Easy Steps. Well water can cause a quicker buildup of debris Gas control problem-Contact a qualified service technician to inspect and fix the issue. Heres what Its crucial before you can move on to the next troubleshooting. You can also call a qualified and professional service technician. link to Why Does My RV Carbon Monoxide Detector Keep Going Off? These units obtain combustion air from the outdoors. Turn off the power to the water heater for 10 seconds and then back on. Like the RMTEX-18, the RMTEX-36 has a highly-accurate thermostat that controls the knob on the front of the unit. As a result, youll have hot water at the instant you need it, preventing a cold stream of water when you open the faucet. If you smell gas, stop and dont try to light any appliance, touch any electric switch, or use any phone in your building. Its compact size will leave room for a water softener or extra storage. In order to effectively reduce home appliance energy use, conserve more natural resources and generate significant energy cost savings for homeowners, the U.S. Department of Energy (DOE), as part of the National Appliance Energy Conservation Act (NAECA), periodically requires higher energy efficiencies on almost all residential gas, electric, oil and tankless gas water heaters. Problem 4. UEF replaces the old standard, Energy Factor (EF), which didnt allow easy comparison. The reference marks represent the water temperature as stated below: To determine the water temperature, turn on a hot water faucet and place a thermometer in the water stream. This information may also be helpful to a plumber or technician if you end up needing one. For the electric type, the. Chlorinate the water supply to minimize the smell of hydrogen sulfide or rotten eggs which happens as a result of the cathodic protection process with water containing a high sulfate. If your household frequently takes back-to-back showers, you Extremely energy efficient, it is a great option for replacing a tank water heater, as it will give you hot water on demand for as long as you require it. Early in the development, Richmond researchers at their Montgomery labs discovered that flame arrestor plate designs might be vulnerable to the effects of lint, dust and oil (LDO). The anode rod should be removed from the water heaters tank annually for inspection and replaced when more than 6 of core wire is exposed at either end of the rod. Also, check to make sure the ON/OFF switch is not turned OFF. Learn More About The Water Tech Editorial Team. But opting out of some of these cookies may affect your browsing experience. If you still want to review all the top brands before purchasing, see our overview here. 402K views 7 years ago A highly comprehensive "step by step" video on how a Tankless Water Heater operates, and how to identify the cause of a Tankless Water Heater no hot water flow. Low- Represents an approximate water temperature of 91, Hot- Represents an approximate water temperature of 125, A- Represents an approximate water temperature of 130, B- Represents an approximate water temperature of 140, C- Represents an approximate water temperature of 150, Very Hot- Represents an approximate water temperature of 155. This is likely to be enough for a condo or a small house in a warm climate, but it is more suited as a point-of-use water heater for homes in cold climates. Therefore most homeowners try to cut down costs wherever possible, bypassing the recommended installation procedure. Although uncommon, issues can arise if something isnt working correctly within your water heater. All Rights Reserved Water Connection Size: 3/4 inch. Also, check the outdoor combustion air-inlet and vent system terminals to make sure there are no obstructions, and that there is no damage nearby caused by condensate. Electric tankless heaters from Richmond are particularly easy to install. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. 0 back, 1/2 sides, 12 top, 12 bottom, and 12 front. About Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & Safety How YouTube works Test new features NFL Sunday Ticket Press Copyright . Hard water deposits can therefore accumulate in the bottom of the tank. David is an expert in all things plumbing, heating, cooling, and water treatment. Atlanta, GA 30328, High Efficiency Condensing with Built-In Recirculation, Corporate Office: 1100 Abernathy Road, Suite 1700. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. Get answers to all the most frequently asked questions (FAQs) about Heating, Cooling & Water Heating. Tankless products also have a longer life; lower operating costs, precise delivery temperature, and can be installed in many locations where a storage water heater may not fit. Self-modulating power control. Depress the COOLER button until only the WARM indicator light is lit. However, there are a few checks that apply to multiple models and water heater types: Everything requires some maintenance. Wait 5 minutes to clear out any gas. Copyright 2004 - Rheem Manufacturing Company All Rights Reserved; Corporate Office: 1100 . Birds nest, rodents and wasps nest can also block your venting, so be sure to thoroughly examine all vents that are located or lead outside your home. Increase supply voltage to rated voltage. Replace the insulation and plastic safety guard and reconnect the electric power supply. Well, you can try doing these steps before you finally call a professional service: Make sure that your heater's power (within the breaker panel) has been turned off We check everything over and look at the heating elements, check the valves and look for mineral build-up. Richmond's Encore tankless design offers convenience without the high cost of keeping water hot. prevent this, but now that you're aware of the problem, you can avoid jumping It also has a first-year in-home labor warranty. in the shower until the cold water has passed. Observe the safety precautions and call your gas supplier from a neighbors phone. It's not always something you want to do on your day off, but it still needs to be done. It's full of built-in smart features to help prevent cold showers, alert you of issues before there's no hot water and . Turn on a hot-water faucet tap (such as a bathroom sink faucet) to allow air into the hot-water piping and prevent suction that hinders drainage. You can also Telephone: (800) 845-6524. Alternatively, you can speak to someone directly during business hours. and your shower. Try to reignite the pilot light. As with other brands, Rheem tankless water heaters display error codes to indicate specific malfunctions. In addition to the hot water you needit gives you the power to know, control and protect. This is located near the top of the water heater. 11kW Model Flow Rate: up to 2.68 GPM. Contact customer support. Digital thermostat with self diagnostic program, Two High altitude options: up to 6,560 or 9,840 ft. elevations, Corporate Office: 1100 Abernathy Road, Suite 1700. Always check the. As long as enough combustion air is provided, Richmond tankless water heaters can be installed in a utility room, garage, basement or attic, or on an outside wall . Make sure the vent connector from the draft hood to the chimney is properly positioned and securely attached. The result is that many Richmond water heaters are up to 2 smaller than competitive models. Established in 1983, Richmond is a subsidiary of one of the best-known and highest-quality tankless water heater companies in the world: Rheem. The cookie is used to store the user consent for the cookies in the category "Analytics". It indicates water temperature sensor failure, It indicates Combination Gas Control failure. Lightweight plastic tank will not rust; ideal in hard water applications. Copyright 2004 - Slightly depress the gas control knob and turn clockwise to OFF position. Tankless Electric Water Heaters. Remove the outer door from the water heater. 99. . Here are The Facts! They should be able to guide and walk you through the troubleshooting. Just turn off the water supply valve to slow down the flow. The outdoor version comes with freeze protection for temperatures as low as -30 degrees Fahrenheit, making it suitable for almost any setting. Water Heater Profile: Tankless. FVIR stands for Flammable Vapor Ignition Resistant. Eccotemp Protection Plans are available for purchase within 60 days of your water heater purchase. Hold down both COOLER and HOTTER temperature adjustment buttons at the same time for one second to Wake up the temperature indicators. The Rheem website has a tool for checking and verifying your warranty to see if it has been registered by the homeowner or installer. long, narrow path to the heat exchanger. As a result, the ANSI standard now includes testing for reliability in LDO environments. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. Although the majority of Richmond heaters are tank models, the most energy-efficient and technologically-forward models are all tankless heaters. 28 results for "Richmond Tankless Water Heater" RESULTS. Our Xtreme models will provide up to 756 gallons of hot water in an hour; and recover the tank contents in as little as 8 minutes! It's expensive to continue to heat and re-heat water when you're not home or not using it. All the heaters in the Encore RMTG series are mid-efficiency, but they still more energy efficient than those of many other brands. Depending on your tankless water heater's capacity, too many simultaneous hot water applications (such as multiple showers running) can overload your water heater. Should maintenance be required, the unit's self- diagnostic system will display a maintenance code, which makes trouble - shooting quick, accurate and less expensive. This indicates there is a problem with the internal circuit. Contents show 1 1. These models are not designed for use in mobile homes. Water heaters are an invaluable asset in todays homes, and not just any heater but rather a good quality heater to effectively and economically heat enough water for your daily needs. Remove the screw attached to the upper heating element access cover and take it off. Keep in mind that in addition to lower operating costs, useable square footage is gained by choosing tankless! Heaters in the Encore RMTG series even have an optional maintenance notice setting. Through the sight glass, inspect the pilot burner flame with the main burner off and inspect the main burner while firing. shower and feel warm water at first, but then get blasted with several seconds Corporate Office: 1100 Abernathy Road, Suite 1700 Check and open gas and water valves fully. This cookie is set by GDPR Cookie Consent plugin. To remove/clean the deposits, drain a few quarts of water from the water heaters tank every month. Richmond Encore Tankless Water Heater Troubleshooting Several common issues are typically related to the Encore tankless unit. Plus, they connect to Metalfab 3-inch/5-inch concentric venting without needing an adaptor. Shipping Dimensions: 37.50 H x 24.60 W x 12.60 D. Shipping Weight: 83.0 lbs Atlanta, GA 30328, Corporate Office: 1100 Abernathy Road, Suite 1700. link to How to Connect a Generator to Your Tiny House Without a Transfer Switch, Electric RV Water Heater How to & Troubleshooting Guide. Draining or troubleshooting the water heater is pretty straightforward. Here are six of the most common problems and maintenance concerns for tankless water heaters: Mineral Buildup System Overload Cold Water Sandwich Air Supply or Exhaust Blockage Ignition Failure Flame Failure Keep reading to learn what signs to look for when identifying these issues and how to fix them! Below are some maintenance tips to consider: In his spare time, Oscar loves tinkering with electronics. Richmond is a famous and reliable water heater brand. The smallest model in the range is the RMTEX-04 (a 3.5 kW-unit), which provides just 0.9 GPM. Unfortunately, there's no way to Product Type: Tankless Water Heater. Tankless water heaters are also called 13kW Model Flow Rate: up to 3.17 GPM. Rheem Manufacturing Company Offers continuous hot water quick and on demand for single point-of-use or multiple applications. The status light indicates the water heaters status/condition depending on the color and blinking pattern: If the status light is not blinking blue, relight the pilot. Disclaimer: Water Tech Advice is supported by readers. It has a slightly higher energy efficiency of 0.82 UEF (compared to 0.81 UEF). If you choose the outdoor model instead, you should note that it has a lower energy efficiency rating of 0.81 UEF which is only a minor difference. Richmond offers flexible customer service options. Allow several gallons to flush through the discharge line to an open drain. This indicates a wiring error or a high resistance to earth ground. Choosing a water heater is based on your family size and how much hot water you will use in one continuous hour. The reference mark A or 1 mark represents an approximate water temperature of 130oF. Replace the combination gas control (thermostat). your shower is due to cold water living in the pipes between your water heater If set too low, adjust the water temperature setting to the desired setting. If youre in the Dallas / Fort Worth, Texas area, call Horizon Plumbing Service at 817-461-1117 to get your tankless water heater running smoothly again. Gas supply is off or too low to operate. Set the thermostat to the lowest setting by first depressing the COOLER and HOTTER buttons at the same time and holding for 1 second. Why Does My RV Carbon Monoxide Detector Keep Going Off? Because the water is heated only when it is needed, the outgoing water temperature remains constant. These are threaded to make them easy to replace, although users will only need to change them infrequently, as they are designed to be durable. ON/OFF Dial Control with adjustable digital temperature display. Pilot burner orifice is clogged- You need to clean or replace the pilot burner. Point-of-Use 8kW, 11kW and 13kW Models. It has a minimum activation flow rate of 0.40 GPM and an even lower minimum flow rate of just 0.26, meaning youll receive hot water even when the flow is extremely low. Necessary cookies are absolutely essential for the website to function properly. If the above checks out and the water heater is still not heating, check the combination gas control (thermostat) setting. the harder your water, the higher the potential for damaging mineral buildup. Plus, they can be installed in locations where a storage water heater may not fit. The following codes for three of the leading manufacturers tankless water heaters is a quick guide to help you diagnose a potential malfunction. To resolve the issue, follow these troubleshooting instructions: This indicates that there is a problem in the combination gad valve driver circuit. Turn on the gas and light the pilot (as applicable) or turn on the circuit breaker. RMTEX-18 18KW Richmond Essential Whole House Tankless Water Heater - Best Whole House. Tankless FAQs What is a tankless water heater? You should familiarize yourself with Richmond water heater troubleshooting if you have the device at home. This cookie is set by GDPR Cookie Consent plugin. Use this number to contact Ream for tankless water heater support: If you need customer support for your Ream or EcoSmart tankless water heater, contact this Eemax support line: 877-474-6473 Monday - Friday 9am / 5pm Before you call you will need the model number and serial number of your water heater. Connect a garden hose to the drain valve near the bottom of the heater tank. There are several reasons your water heater could fail to ignite. Inspect the combustion air-inlet and vent systems. Another possible reason is the blower is unplugged. Richmond tankless water heaters from the mid-efficiency series (RMTG series) are available in three sizes delivering plenty of hot water from two to four baths. Check that the earth ground connection is properly connected. Bring the other thermostat to the same setting. The thermostat is accurate to within one degree, which gives you great control over the temperature of the water. Throughout development, Richmond engineers have been highly attentive to the role LDO robustness will play on product reliability and consumer satisfaction. Toggle the ON/OFF switch located on the lower assembly to the OFF position. All Rights Reserved There is also an indoor version of this model. Have a qualified service personnel conduct periodic inspection of the Combination Gas Control (Thermostat), relief valve, internal flue-way, burner, and vent and combustion air-inlet systems. Some models (such as the RMTEX-18) have bottom -inch NPT water connections. RMTGH95DVELN-2 Encore RMTGH Condensing Indoor Tankless Water Heater - Best Heavy-Duty. Richmond urged the ANSI standards be reviewed. Allow several gallons to flush through the discharge line to an open drain. You can find the steps and the ways on the official site. View Product Tankless Electric Depress and hold the gas control knob all the way down. You need to remove sediment and dust as their buildup may affect the heaters efficiency. Air in gas line- Contact a qualified service technician to purge the air from the gas line. If you own a tankless water heater or are upgrading from a traditional tank This list includes some of the more common problems that people have with tankless hot water heaters, but it is not all inclusive. Do not expose the flammable vapor sensor to water, solvents or cleaning agents. The preferred starting point for temperature setting is to align the two triangular pointers on the dial and control face. Even after they have reset the heater, it will turn off on its own after 10 to 15 minutes of running. Check the vent and/or combustion air-inlet systems for obstructions. You dont want it to be blown out. It indicates the water temperature sensor is either open or is short circuited. by Troy Koopman | Appliances, Plumbing Advice | 0 comments. Make sure the flammable vapor sensor is not blocked or obstructed. 6 Common Tankless Water Heater Problems And Solutions, Eccotemp EZ-Flush System Descaler Cleaning Kit. Over time, he learned a ton about installing and choosing the correct water treatment products for homeowners. Close the valve on the cold-water pipe feeding the water heater. Some of the models are suitable for both multiple appliances or a single application it all depends on the incoming water temperature. Definitions of Rheem tankless water heater error codes Rheem fault code 00 - Indicates 1-hour continuous combustion.
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