stubhub corporate office email

In February of 2020, we sold StubHub for $4 billion. Within a seven-day span, StubHub went from handling more than a billion dollars in ticket sales in any given quarter to almost nothing. I recruited a number of new leaders whose capabilities and principles were strongly aligned and who were equally energized by what we could build together. Our business partners include more than 130 properties in MLB, NBA, NHL, MLS and NCAA, plus AEG, AXS and Spectra Ticketing & Fan Engagement. Personally, though, I found it disappointing. We ourselves chased thousands of sellers who already held these same funds in their own bank accounts (since we remitted cash to sellers very quickly after any ticket sale in the course of normal operations). Collectively, we connect millions of buyers and sellers around the world, empowering people and creating opportunity through Connected Commerce. Our industry firsts include the introduction of the first ticketing application, the first interactive seat mapping tool and the first live entertainment rewards program, Fan Rewards. I had closely considered these challenges (the subway) when I took the job, but concluded that I could still thrive and have impact as StubHubs leader. StubHub only has one customer service number, so you'll call 1-866-788-2482 no matter where you live in the world. You can find a list of commonly asked questions for StubHub users online on, Looking for a deal for a future concert? Singh Cassidy brings decades of leadership and technology experience as a founder and CEO spanning ecommerce, digital content and business development. Evaluating all of these factors, I agreed to join the company. Founder oftheBoardlist, Former President ofStubHub at. For More information on partnership opportunities with StubHub, contact partnerships@stubhub.com. StubHub is offering some customers cash refunds for tickets to events that were canceled during the pandemic, creating an exception to a no-refunds policy it adopted in March 2020 to the dismay of many customers, the company told The Associated Press.. Open our virtual assistant, click on "Contact form" and let us know how we can help you. StubHub is an eBay company (EBAY). As a small thank you, wed like to offer you a $30 gift card (valid at GoNift.com). Sukhinder is a strong, dynamic leader who has founded and grown online marketplaces throughout her career, said eBay CEO Devin Wenig. Wed have had a massive public company like eBay behind us, with enormous amounts of cash reserves on which to draw. We would be the company acquired, not the ones doing the acquiring. StubHub did end up achieving industry consolidation during my tenure, but not in the way I envisioned. This article was co-authored by wikiHow staff writer. Looking for More Built In Book Excerpts?My Secret to the Success of Amazon? Built In is the online community for startups and tech companies. He was the winner of the Paul Carroll award for outstanding achievement in creative writing in 2014, and he was a featured reader at the Poetry Foundations Open Door Reading Series in 2015. Pro tip: Each number appears to go to a different department. Contacting StubHub While StubHub does not offer live chat, they do have a phone Stubhub serves customers worldwide. I had not expected to preside over a record sale of the company, to be out of a job within two short years or to manage the extreme risk and volatility that unfolded during my tenure, but there it was. StubHubs New York City flagship was designed by Gensler and is now open every day, Monday Sunday, from 9 a.m. to 9 p.m. 1 if you bought tickets and you have a problem with them. Being OK With Spectacular Failure. First, we adapted all of our previous policies to our new Covid reality, dealing with thousands of angry customers who wanted their cash back immediately for ticket purchases theyd made on now suspended events. Then came the coconut, an event none of us could have predicted. Some market experts predicted that if eBay couldnt boost growth and profitability, activist shareholders would mount a challenge to the company, as Carl Icahn had done years earlier (resulting in the spinoff of PayPal as a separate company). While StubHub does not offer live chat, they do have a phone number. The best phone number for StubHub is their 866-788-2482 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. How do I get a hold of StubHub? Thanks to all authors for creating a page that has been read 52,013 times. the exact pickup location and times. Overnight, every sports league in the nation postponed its season, and promoters and venues canceled thousands of planned music events. You possibly can contact StubHub Buyer Help both by StubHub Buyer Service Cellphone or StubHub Buyer Service E-mail. Name to the StubHub Buyer Service Cellphone Quantity 1 866-788-2482 and converse to the StubHub Buyer Care Agent about your points. The StubHub Buyer Service Traces resolves your issues inside couple of minutes by making a cal to stubhub 800 telephone variety of stubhub customer support line. In March, the entertainment industry crashed. From media and technology to finance and real estate, leagues and teams across the globe have matured into far more than just back page entertainment. For UK media enquiries, please get in touch with the, Alternatively, you can send us an email at, Customer service all the way to your seat, 2000-2023 StubHub. Ticketbis will become part of eBay Inc.s StubHub business, the largest ticket marketplace in the U.S. ", StubHubs extensive assets will add tremendous value for ticketing patrons and sellers worldwide, especially as we continue our expansion into nascent markets, said Ander Michelena, co-founder of Ticketbis. As the largest ticket marketplace in the U.S., we enable fans to buy and sell tens of thousands of tickets, whenever they want, through our desktop and mobile experiences, including our StubHub and StubHub Music apps for iPhone, iPad, Apple Watch and Android. By my one-year anniversary, my team and I were preparing for the months-long process of selling StubHub. Choose Possibility: Take Risks and Thrive (Even When You Fail). WebWelcome to StubHub Support Support Home / About us Browse by Category Buying Selling Account and Settings Event and Venue About StubHub About us Portal Banner Where to We'll do our best to get back to you in the next 24 hours. wikiHow is where trusted research and expert knowledge come together. He was thrilled to be buying his old company back fourteen years after hed left it. Luckily, weve compiled (and tested!) Use of this website signifies your agreement to our, Find out more about the StubHub affiliate programme, User Agreement, Privacy Notice and Cookie Notice. To subscribe, click on the button below and copy the URL into an RSS reader. It She will report to eBay Inc. CEO Devin Wenig and become a member of eBay's executive leadership team. Offering a superior fan experience at its core, StubHub reinvented the ticket resale market in 2000 and continues to lead it through innovation. Continuous feedback and collaboration on setting personal goals, allows engineers and all employees to grow their career in the desired direction. the most efficient ways to contact StubHub to file complaints, ask for your money back, or get help with an issue youre having. The Utah-based firm announced on LinkedIn it Singh Cassidy succeeds Scott Cutler at StubHub, who recently became SVP and head of eBays Americas business unit. To subscribe, click on the button below and copy the URL into an RSS reader. form" and let us know how we can help you. Whether online, mobile or in person, StubHub is dedicated to connecting fans to the artists, athletes and performers they love. She is the right leader to lay the foundation for long-term growth and continue StubHubs international expansion while delivering outstanding fan experiences.. Corporate Phone Number: 1-415-222-8400. We use cookies to make wikiHow great. ", The acquisition of Ticketbis will enable us to significantly scale StubHub's international footprint," said Devin Wenig, President and CEO of eBay Inc. "eBay's global presence will help StubHub acquire new customers as it expands into markets outside of the U.S. This article was co-authored by wikiHow staff writer, Eric McClure. Being OK With Spectacular Failure. As disappointed as I was that we couldnt make Joyus a large success, I felt optimistic about my prospects, thanks to my overall track record as an effective and resilient executive, entrepreneur, investor and board member. The acquisition of Ticketbis is StubHubs latest geographic expansion, preceded by the launches in Mexico in May 2016, Germany in September 2015 and the UK in March 2012. Personally, though, I found it disappointing. Join the list. We connect fans with their favorite teams, shows and artists and introduce them to the ones they'll love next. Lots of answers to questions are in our FAQ. stubhub inc. StubHub, a ticket reseller born in San Francisco, will close its SoMa office and lay off more than a hundred workers. Offering a superior fan experience at its core, StubHub reinvented the ticket resale market in 2000 and continues to lead it through innovation. The flagship is located at 1412 Broadway on the corner of Broadway and 39th St in Manhattan. She has a successful track record scaling and growing businesses internationally. Every order is 100% guaranteed. You should not rely on any forward-looking statements. Eric holds a BA in English from the University of Illinois at Chicago, and an MEd in secondary education from DePaul University. Oscar Ferruz Director of Supply, Primary and Operations. I expected the job to be challenging and anticipated risks to my professional success related to my leadership execution, competition and changing priorities from our corporate parent. I had not expected to preside over a record sale of the company, to be out of a job within two short years or to manage the extreme risk and volatility that unfolded during my tenure, but there it was. customersupportuk@stubhub.co.uk. Include your email address to get a message when this question is answered. In 2017, eBay enabled $88 billion of gross merchandise volume. The sale price was a record sum for eBay, making the deal a massive professional success for me and my team. I was now even more convinced of this strategy, and lobbied eBays CEO to allow us to acquire other ticketing companies so that we could compete more effectively against our main rival, Ticketmaster/ LiveNation. Find startup jobs, tech news and events. StubHub is an eBay company (NASDAQ: EBAY). How to Contact StubHub: Every Option Explained, https://www.elliott.org/company-contacts/stubhub/, https://techboomers.com/t/stubhub-return-policy. Singh Cassidy has also held senior leadership positions at Google, including President of Googles Asia Pacific and Latin America business for more than five years and started her career at Amazon and Merrill Lynch. Enjoying This Built In Excerpt? Within a seven-day span, StubHub went from handling more than a billion dollars in ticket sales in any given quarter to almost nothing. Surviving wasnt easy. How do I ask Stub Hub to list an event for which I have tickets? For more information on StubHub, visit StubHub.com or follow @StubHub on Twitter, Facebook and Instagram or YouTube.com/StubHub. "In a world where the richest moments in life are becoming less about the things people have and more about the experiences they have to share, the acquisition of Ticketbis will allow us to connect millions more people with inspiring events, said Scott Cutler, President of StubHub. Todays news builds on StubHubs history of innovation and strong tradition of firsts, which include forging the first ticket guarantee that covered both buyers and sellers in 2006; launching the industrys first ticketing app on iOS devices in 2010; being the first ticketing company with stadium naming rights in 2013; and now, becoming an international ticketing leader by adding the Ticketbis business to its offerings. Cons StubHub is the largest ticket marketplace in the world and enables fans to eBay Invites Shoppers to Fill Their Carts with Color at First Virtual Block Party, eBay Connect Pushes Developers to Innovate. The company now has a presence in more than 40 countries and is a market leader in southern Europe and Latin America. The months that followed were all outwe had to pitch the company to private equity firms and other ticketing companies seeking to acquire us, all while trying to keep employee morale high amid the uncertainty, and executing our operational game plan. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/2\/26\/Contact-StubHub-Step-1-Version-2.jpg\/v4-460px-Contact-StubHub-Step-1-Version-2.jpg","bigUrl":"\/images\/thumb\/2\/26\/Contact-StubHub-Step-1-Version-2.jpg\/v4-728px-Contact-StubHub-Step-1-Version-2.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"