The Hotel has a regular pest control program in place. Beautiful property! This Hotel has been in my family since 1982 and I work hard to make sure my Hotel is it is very clean, comfortable and enjoyable experience. Overall, okay. Yeah right! Now the bedbugs have made a comeback and the experts have noticed some reasons why bedbugs are spreading. It is my hope that you see fit to give us a second chance to win your valuable business back. The Academy Hotel has been family owned since 1982 and as a hands on owner, I take great pride in the overwhelming amount of satisfied and loyal guests we have built over the years. It seems that communication was lacking in your case, I apologize. But this would have been bearable had the staff not been downright snotty and rude. We publish all reviews, positive or negative, that meet our guidelines.More informationOpens in a new window, 8110 N Academy Blvd, Colorado Springs, CO, Traveled with family and small children, Traveled with family, Traveled with partner, Traveled with family. Is there a laundry facility in the hotel? In addition to the above, The Academy Hotel conducts regular and routine inspections and never come across any evidence of bed bugs in the Hotel. All content should be genuine and unique to the guest. Right now bedbugs are a problem here at home in Colorado and in all 50 states. They give you a welcome goodie bag. Staff was amazingly friendly. Rooms were clean and comfortable Unfortunately, he was the only one during our stay there that was friendly. Yet when I called the hotel from an outside phone to book a room there were several rooms still available. )Icon Color & Report Disclaimer, File a new bed bug report at this location. Give Light and the People Will Find Their Own Way. 96 out of 2735 reviews" ", Rating 2 - Terrible. If you stayed at this property through Booking.com, you can write a review. emails, phone numbers, credit card info), Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence, Impersonation (i.e. All of which have experienced no problems. "I mean you can get a couch for $50, but you never know that you're going to end up spending $1,200 now to get your whole house treated because of that $50 couch," Freeland said. when there are so many other options, close by, we will not be staying here again. I would definitely stay again! The bathroom had poop on the toilet when we checked in. we stayed there again over spring break, last week (March 2011) and we are all covered with bed bug bites and they are very uncomfortable! Contributions should be travel related. According to HomeGuide, the average cost of removing bedbugs from a home is between $1,000 and $2,200. You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didnt actually stay there. This is not a rash, these are bites! The Academy Hotel Colorado Springs 8110 N Academy Blvd , Colorado Springs, Colorado 80920 855-516-1090 Reserve Lock in a great price for your stay. We have people and automated systems that specialize in detecting fake reviews submitted to our platform. Great location, great amenities. Copyright 2020 Scripps Media, Inc. All rights reserved. Unfortunately, he was the only one during our stay there that was friendly. Promotional content will be removed and issues concerning Booking.coms services should be routed to our Customer Service or Accommodation Service teams. A cable satellite TV is offered in each air-conditioned room at The Academy Hotel Colorado Springs. The swimming pool was extremely green, so it was either dyed green or not properly chlorinated. Known for our complimentary signature breakfast, indoor heated pool, onsite dining and friendly staff, The Academy Hotel is committed to providing our guests excellent service, comfortable accommodations and extra amenities for added value. Friendly staff, Liked: Staff & service, amenities, property conditions & facilities. Econo Lodge North Academy: BED BUGS - See 171 traveler reviews, 82 candid photos, and great deals for Econo Lodge North Academy at Tripadvisor. We went back to the area for spring break and decided to stay there again because of the location and price. SUPER easy on and off the highway, and location makes it a 20-30 minutes closer to Denver airport than downtown hotels. Bed Bug Planet SM Reports Embassy Suites Hotel Colorado Springs (719) 599-9100 7290 Commerce Center Dr Colorado Springs CO 80919. . Posted at 9:58 PM, Feb 01, 2019. and last updated 9:30 PM, Feb 01, 2019. Contact the property for more information. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. This lets us know our reviews come from real guests like you. The rest of the staff was very, very rude and it did not feel welcoming. Very tranquil atrium area. Buffett had a little bit of everything. The following reports are from third party sources. 8110 North Academy Boulevard, Colorado Springs, CO 80920, United States of America I did miss the hot tub this winter visit, but the gorgeous live Christmas tree and fire made several families happy to gather and celebrate! Travelers may receive a savings voucher when they submit a review. You'll also get a complimentary hot breakfast in the morning that includes made to order omelets and a waffle bar. Booking not found double-check your booking number and PIN then try again. This Hotel has been in my family since 1982 and I work hard to make sure my Hotel is it is very clean, comfortable and enjoyable experience. It's a two bed room. "If you take the time 10 or 15 minutes to take a peek at a room you can save yourself thousands of dollars period," Freeland said. The most helpful contributions are detailed and help others make better decisions. Colorado Springs actually moved down 19 spots on the list from 2012 when it was . I thought since we found a bed bug in our bed they would be worried about making sure we were comfortable somewhere else. I never swim with my kids because I hate cold water and was able to swim with them for hours. Your contribution should be yours. I would recommend it if you can handle the unfriendliness of the staff. Courtyard By Marriott Denver Cherry Creek, Holiday Inn Express Hotel & Suites Denver-Intl Airport (Tower Rd), The Inverness Hotel And Conference Center, Residence Inn By Marriott Denver Highlands Ranch, La Quinta Inn And Suites Denver Louisville Boulder, Courtyard By Marriott Denver Southwest Lakewood, Hyatt Regency Denver At Colorado Convention Center, La Quinta Inn And Suites Westminster Promenade, Hampton Inn And Suites Denver Cherry Creek, La Quinta Inn And Suites Denver Southwest Lakewood, Holiday Inn Express Hotel & Suites Alamosa, Crossland Economy Studios Colorado Springs. We had to stay for most of the afternoon because of a zoom meeting my husband had, and we were allowed a late checkout from our room, then stayed at the pool and sitting area for a few hours. The pool was nice and warm I had stayed at this motel several times about ten years ago and was surprised to read a couple bad reviews on this site because my experiences had always been so positive. 245 out of 2735 reviews" ", Rating 4 - Poor. So pets or no pets? The pool was nice and warm A water pipe burst in the B wing which forced us to move all of our weekly guests to the A wing which is also the pet friendly wing. Examine your luggage carefully while repacking and when you return home. Prices are the average nightly price provided by our partners and may not include all taxes and fees. They want to eat that's all they know.". (Click on the Red Icon to view detailed bed bug reports. We do allow pets and have a designated area for pet friendly rooms. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Check your booking confirmation email to find your booking number and PIN. Breakfast was above expectations, and the restaurant was on point., Beautiful little hotel Just really not clean. Rooms were clean & staff at desk was very polite & professional. language, whether its just a rating or contains comments as well, etc.). The Academy Hotel | 8110 N. Academy Blvd. Location off highway was amazingly easy. We will be back. That's how we know our reviews come from real guests who have stayed at the property. Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services. The Hotel has a regular pest control program in place. Yet when I called the hotel from an outside phone to book a room there were several rooms still available. The Academy Hotel Colorado Springs View Hotel 3,386 reviews 0.1 km from Econo Lodge North Academy Free Wifi Free parking Breakfast included Hampton Inn Colorado Springs I-25 Central View Hotel 32 reviews 0.2 km from Econo Lodge North Academy Free Wifi Free parking Visit hotel website Breakfast included Along with the certified pest control expert, the Executive housekeeper, Maintenance engineer and Hotel Manager (all of whom have passed Best Westerns class on how to detect infestation and the procedure if found) conducted an investigation which includes careful inspection of the mattress and box springs as well as removing the headboard from the wall. As a result of your review, I am working with staff to better communicate with guests the circumstances at hand and reinforce our sincere desire to do everything we can to win the loyalty of each and every guest through Exceptional Service while also offering the best Value in Colorado Springs. Was not really expecting housekeeping but they did come during our 3 day stay. Guests can enjoy a game of billiards, throw darts or watch sports on TV at Falcons, which offers daily Happy Hour specials. Bed bugs are small, cryptic and agile, escaping detection after crawling into suitcases, boxes, and belongings. Lamp didnt have lightbulb. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. With the atrium and the numerous water effects, reminded me of the Best Western Cow Palace Inn in Lamar Colorado in the 1980's and 90's when it was in its' hayday when Dave Eddleman owned it. Basically got one night free with purchase of one night compared to other Hotels in same area. Breakfast buffet daily. See More Rooms & Suites 01 / 09 The Academy Hotel Colorado Springs 8110 N Academy Blvd, Colorado Springs, CO 8.8 Excellent 2917 reviews Verified reviews 10 - Excellent 1,725 8 - Good 764 6 - Okay 252 4 - Poor 97 2 - Terrible 79 8.7/10 Cleanliness 9.0/10 Staff & service 8.6/10 Amenities 8.4/10 Property conditions & facilities 8.5/10 Eco-friendliness 4/10 Poor Mike Called back immediately to report and the GM called back fe. Icon Color & Report Disclaimer File a new bed bug report at this location Most recommended Colorado Springs hotels La Quinta Inn & Suites by Wyndham Colorado Springs South AP 6.2 Okay Southeast Colorado Springs $109+ Parking Free Wi-Fi Pool Pet friendly Days Inn by Wyndham Colorado Springs Air Force Academy 4.2 Mediocre Briargate $99+ Parking Free Wi-Fi Pool Pet friendly Please see our partners for more details. Clean and friendly staff room look as if they have been updated. N Academy Blvd Colorado Springs CO Hotel highlights Free full breakfast Free WiFi in rooms and public areas Free parking Onsite dining Located in Briargate within a 5-minute walk of US Air Force Academy, The Academy Hotel Colorado Springs is within a 15-minute stroll of Chapel Hills Mall.
