We ordered appetizers, entres, drinks, and dessert for a group of 11 people and every thing was exceptional. Its too bad because the location and venue are beautiful. Restaurant, Cook, Restaurant Franchising, Kitchen Helper. The chain serves its signature USDA prime steaks on a plate heated to 500 degrees. I mean itwas an empty desk and no one said one thing to us - including the servers walking by. Im a big Ruths Chris fan and frequent Boston often for personal and work events. We were upset and at least one of the bartenders greeted us with a smile. . Ruth's Chris Steak House. Ruth's Chris Steak House announced in 2019 that it would open an 8,200-square-foot restaurant with seating for nearly 300, indoors and out, at Mercantile Center. And with people like Maren and Heather and Waleed on your staff, that is who you want representing! These few little items are basic steps of service in a fine dining establishment. Dancing for joy? Value. We realize that celebrations are special moments, so we are very concerned to hear that your experience wasn't what you were expecting. The stuffed mushrooms were undercooked and were missing crab, tasted just like bread crumbs with butter. One of the managers, Paul, stopped by various tables to make sure all was going well. Hospitality/Catering. The new Worcester restaurant will. Ruth's Chris Steak House Claimed Review Save Share 9 reviews #93 of 319 Restaurants in Worcester 4 Mercantile Street, Worcester, MA 01608 +1 508-492-0525 Website Open now : 4:00 PM - 9:00 PM See all (25) RATINGS Food Service Value Details Meals Dinner View all details about Location and contact 4 Mercantile Street, Worcester, MA 01608 Website The dining room was not exceptionally busy for a holiday weekend evening, but it still took about 10 minutes before our polite server made his way to our table. Ruth's Chris Steak House announced its newest location in Worcester, which is now open for business. This landmark publication covers the city and regions rich history of growth and innovation. Management needs to step up big time!! Thank you! I'm tapping out! The restaurant specializes in fine steaks and chops, which are cooked using a broiling method and served on a 500-degree plate. We strive to provide the highest and finest quality with regard to both food and service, not to mention hospitality, much like Ruth would have done herself. Arrived at 515, didnt get our initial drink order until 5:50 and it was wrong. Ruth's Chris Steak House - WorcesterResponded on February 9, 2023We are glad to know that you enjoyed your meal. Adding Chateaubriand to the menu was a pleasant surprise and we enjoyed it immensely. Hotels with Complimentary Breakfast in Worcester, Hotels near Massachusetts Vietnam Veterans Memorial, Hotels near (PVD) Theodore Francis Airport, American Restaurants for Large Groups in Worcester, Japanese Restaurants for Lunch in Worcester, Middle Eastern Restaurants for Lunch in Worcester, Restaurants for Group Dining in Worcester, Restaurants for Special Occasions in Worcester. Lovely wait staff and delicious meal and cocktails Ive already made reservations Wine was good. The au gratin was basically under cooked potatoes with little cheese. Service was very attentive. No one checked or asked if my filet was cooked to my temperature request. Worcester, MA. It was a Sunday night at 6:10pm. The Worcester location is over 8,000 square-feet, and features three main dining rooms, including one set aside for business meetings and another for private functions. WORCESTER, Mass. Ruth's Chris Steak House is having some fun as they prepare for a fall opening in downtown Worcester. He was constantly interrupting us. 5 - bumping into each other, no one designated to take care of which guests. Savor four acclaimed varietals, paired with four delectable courses, at this exclusive event. But we will be returning to Flemings in Providence. Tripadvisor performs checks on reviews. Seriously good. Ruth's Chris Steak House - WorcesterResponded on February 21, 2023While we are happy to hear you enjoyed your meal, we are concerned to hear about your long wait as we never want our guests to leave disappointed. I love the glass wall, facing the street, letting in a lot of light during our early dinner, and it's nice to see the action on the street. The Worcester Ruth's Chris, 4 Mercantile St., is open Sundays through Thursdays from 4 to 9:30 p.m., and from 4 to 10:30 p.m. on Fridays and Saturdays. Worcester, Mass. Ruth's Chris Steak House Worcester, MA. Not happy considering the price tag. We waited for eight minutes to be greeted at the door. Honestly, I will not be returning to this location. The atmosphere is great, the food could not have been better but it was the staff that made our visit perfect. Holiday Inn Express Worcester Downtown, an IHG Hotel, The Hanover Theatre and Conservatory for the Performing Arts. Guest satisfaction is of the utmost importance to us. Cheesecake w Fresh Berries and the Crme Brule provided a great ending to a fantastic meal. The Seared Ahi Tuna with cucumber and a mustard-beer sauce is amazing sushi quality and a great way to start. We felt so cared for, on Christmas Eve. The management tried very hard to make things right, which I GREATLY appreciated. Not happy considering the price tag. My husbands soup came after main course. The story of the restaurant's growth is an extraordinary one, courtesy of the talent and vision of Ruth Fertel. We both feel if we are to spend our hard earned money - we deserve the experience along with good food. But she took care of it and was top notch and her service, thank you Stephanie. With 5 bartenders on - this was crazy!!! more. The service was very friendly, but erratic. It was very clear. We hope to see you again soon. A new upscale steak house is coming to Worcester. Ruth's Chris Steak House is an Equal Opportunity Employer. Ruth's Chris opened recently in Worcester, and I made a reservation at this well-known chain. (Courtesy Ruth's Chris Steak House) 2022 Matt Wright, This location is our first in Worcester, representing an exciting expansion in central Massachusetts that further entrenches us in the areas fine dining scene, said Cheryl Henry, president and CEO of Ruths Hospitality Group. We went to Ruth's Chris Steak House last night for the first time and it was amazing. Thanks for taking the time to leave us a review! It seemed everyone truly enjoyed working there. Spilled drinks. It was a simple coke yes but that should not happen. Ruth's Chris Steak House - WorcesterResponded on February 16, 2023It's our pleasure to serve you and we hope that you'll be joining us again soon. There's also a seasonal outdoor patio along the Mercantile Center plaza. Listing for: Ruth's Chris Steak House, Inc. Part Time position. 5 - bumping into each other, no one designated to take care of which guests. Ruth's legacy lives on through our sizzling steaks, award-winning wine list of 200+ wines & signature handcrafted cocktails. An excellent Ciabatta bread and butter is served warm for the table. He made the dinner better! Kudos to the staff and management team for their dedication and hard work not easy to do! We waited a very long time for our bread, our drinks, our entrees and she kept forgetting things. I saw one server and the host was groomed, not so much for the rest. Meals: sea bass, petite filet, rib eye, stuffed chicken. Job specializations: Restaurant/Food Service. And with people like Maren and Heather and Waleed on your staff, that is who you want representing! My filet was cooked perfect and tasted wonderful. Water and wine were often offered to be re-filled, and the bread, although prompt, was not replenished. The kitchen was firing on all cylinders. Unfortunately, this job posting is expired. Cocktails were expertly made and the wines by the glass were very good. We will definitely be back. The other party was large and loud. Cant wait to return! 15. The cheapest item on the menu is SOFT DRINKS, which costs $3.25. Ruth's Chris - Worcester, MA Restaurant | Menu + Delivery | Seamless Ruth's Chris 4 Mercantile St (508) 492-0525 $$ 4 ratings See if this restaurant delivers to you. The next room is a great bar where I'm sure I'll be spending some time soon some nice tables in this area too. Price excludes tax and gratuity. Our goal is to always provide the very best food and service, so we are concerned to hear your comments about your dinner order. Paul, manager, stopped by our table, and was receptive to our compliments on the staff - because they were amazing. This place is on the upper end of the price spectrum for a decent steakhouse. The company did not say where in Worcester the new restaurant will be located, but Mass Foodies reported the steak house is preparing for a fall opening in Mercantile Center. Ruth's Chris Steak House - WorcesterResponded on January 21, 2023Sarge, hospitality is a source of great pride for our company and when a guest feels that he or she has not received the service that is the hallmark of the Ruths Chris name, we take those assertions seriously. The bread pudding was loaded with raisins, and a vanilla Jack Daniels whiskey sauce. Since Ruth's Chris was founded in 1965, the most important ingredient in our recipe for success has been a team of hard-working people with a passion for creating special experiences for our Guests. Amuse-Bouche: Ginger-Lime Grilled Shrimp & Papaya Salad This location is our first in Worcester, representing an exciting expansion in central Massachusetts that further entrenches us in the areas fine dining scene, Ruths Hospitality Group CEO Cheryl Henry said in a news release. An excellent Ciabatta bread and butter is served warm for the table. Truly. If you purchase a product or register for an account through one of the links on our site, we may receive compensation. Ruth's Chris Steak House - WorcesterResponded on February 22, 2023We're glad to hear that you enjoyed your evening with us. The experience last night was just ok. Our server was very friendly and polite, but overall service poor. The host came over and said "hello". Our waiter was terrible. Ruth's Chris Steak House - WorcesterResponded on February 21, 2023Thank you for taking the time to share your comments. The Worcester Ruth's Chris Steak House location has been in the works for nearly three years. I've tried 3 times now. just keeps getting worse. I also called the day before and the person who answered advised they see this on the reservation and noted. Perfect crust on the outside, cooked medium rare near perfect, and it melts like butter in your mouth. Ruth's Chris Steak House has an expected opening of fall 2022, "maybe sooner," Norton said. Please send your contact information, including your name and a phone number. We got seared tuna, Caesar salad, lobster bisque and wedge salad. Ive been to many Ruths Chris locations around the country and Ruths Chris Worcester is now right at the top with my other favorites. Forrest will provide overall planning, direction and supervision of Thrive . of their national reputation so we agreed to try it. This restaurant located in New Orleans, Louisiana was owned by different people along time, until 1965 when it was bought by Ruth Fertel. Ruth's Chris Steak House - WorcesterResponded 3 days agoThank you for the review. She asked if it was a special occasion - we said it was. Willowbrook Restaurant. My family LOVED this restaurant! The waiter seemed inexperienced but very nice and tried hard. The stuffed mushrooms were undercooked and were missing crab, tasted just like bread crumbs with butter. This didnt happen.. You know you want it. Please do not leave this page until complete. Full-time + 1. We advised our waiter, who corrected it, but it took another 20 minutes to get it and therefore waited almost an hour with no cocktail. Charlotte, NC 28202 (Downtown Charlotte area) +1 location. They love welcoming guests for the first time to share the tradition of fine hospitality with food served on 500 . VERY HIGHLY RECOMMENDED, the sidewalk, making for an unusual and interesting sight. Date of visit: November 2022. Thank you for the great review! Ruth's Chris Comes to Worcester and it's Fantastic! Whether you're celebrating one of life's special moments or looking to treat yourself on a weeknight, Ruth's Chris Steak House is ready to serve you. Shivan was our server. The steaks were cooked perfectly, and were delicious and tender. There were 5 bartenders on!! "Ruth's Chris Comes to Worcester. It seemed everyone truly enjoyed working there. Third Course: Filet with Burgundy Demi-Glace, accompanied by baked au gratin potatoes and roasted artichokes & mushrooms Moving beyond that, the servers were excellent once with us, and the food was excellent. Top Rated Items at Ruth's Chris Steakhouse Creamed Spinach $12.24 Sizzling Crab Cakes $39.26 Filet $53.14 We have spent over $2k at this restaurant since opening and always leave saying its just not the same as other Ruths. The project was delayed due to the pandemic, with the opening later pushed back to fall 2021, and then again to this summer. But only one person at the front door???? Dont miss out - subscribe today. Both were served hot and were great accompaniments to our steaks. Apparently the restaurant does not open their doors until exact opening hours. I ordered from Ruth's Classics menu, which was a perfect amount of food. We are honored to bring this new Ruths Chris location to Worcester and serve the community and those that live in and around the area, said Matt Williams, general manager of the location, in a press release. The icing on the cake is this was for my wifes birthday. The food and service were wonderful as always. They even accommodated my 7 month old! Our waitress was awesome but super overwhelmed and overworked. Ruth's Chris, located at Mercantile Plaza, will only be open in the evenings with no current plans to open during lunch hours. WORCESTER Ruth's Chris Steak House plans to open a restaurant in Worcester, according to the upscale restaurant's second quarter financial report. We hope to welcome you in again soon! Kudos to the staff and management team for their dedication and hard work not easy to do! Home run on all of them. Quality of the food was sub-par. Outstanding steaks. Thank you! Its a terrific addition to a growing city. Now, opening day has arrived. But it got worse over time at the bar. I get the quality but I think it's a bit expensive. Please see their website or wait to visit the restaurant to learn more. He was dressed very nicely, but was not friendly and was not very organized. Second Course: Sausage Ragout Orecchiette This job is offensive or discriminatory This job appears to be fake This job or the information included is inaccurate This job is an advertisement for something other than hiring . Community Rules apply to all content you upload or otherwise submit to this site. After no one came to our table to greet us for 10 minutes we got up and went to the bar - which had open seats. Paul the We wont be going back. The steak was good. Ruth's Chris Steak House, which owns more than 100 locations across the country, is reportedly opening a restaurant in Mercantile Center this fall. Ruth's Chris Steak House - WorcesterResponded on February 16, 2023Thanks for the great review! Report Job. Restaurant, Kitchen Helper. The Ruth's Chris owner, RSCH Operations, Inc., is set to appear before the Worcester License Commission on Thursday morning to request licenses to serve alcohol and food, and provide entertainment, according to the agenda. Please give this girl some accolades, she was attentive and kind. 4 Mercantile Street, Worcester, MA 01608 +1 508-492-0525 Website Improve this listing Ranked #105 of 589 Restaurants in Worcester 9 Reviews Description: Ruth's Chris Steak House specializes in serving USDA Prime steaks, each seared to perfection, finished with butter and freshly chopped parsley, and served sizzling on a 500-degree plate. A food runner came over to us with a to-go bag and said "Did you order this? Smiles, and chatting, menu suggestions, and just great hospitality. Learn more Jobs We were not able to detect your location. - Another outdoor dining option and a new neighbor for The Mercantile in downtown Worcester is opening this summer. Happy Hour We now have 3 private dining rooms due to remodeling! At Ruth's Chris, your last bite is just as good as your first. Fertel began franchising the restaurant in the 1970s, but it didn't expand nationwide until the 1990s and early 2000s, when the private equity firm Madison Dearborn Partners bought a controlling stake. Thanks for joining us for Valentines Day. But it got worse over time at the bar. A representative from Ruth's Chris appeared in front of the Worcester License Commission on Thursday morning to obtain a common victualer license and an alcohol license for indoor and outdoor dining. We made a last-minute reservation at this new steakhouse and were pleasantly surprised to find they were able to seat us. Cheesecake w Fresh Berries and the Crme Brule provided a great ending to a fantastic meal. Ruth's Chris Steak House is a popular restaurant chain that originated in New Orleans. Do Not Sell or Share My Personal Information. The restaurant was first announced in 2019, but the pandemic and construction delays repeatedly pushed back its opening. Our perfected broiling method and seasoning techniques ensure each cut of USDA Prime beef we serve arrives cooked to perfection and sizzling on a 500 platejust the way Ruth liked it. Sign up for free Patch newsletters and alerts. Service. Don't worry, we can still help! Grooming was not of importance for most of the staff. There is a level of professionalism that was not being met. We were excited when we heard of this location opening in Worcester, We usually travel to Providence to visit Flemings Steak House. Use of and/or registration on any portion of this site constitutes acceptance of our User Agreement, Privacy Policy and Cookie Statement, and Your Privacy Choices and Rights (each updated 1/26/2023). Would you please send your contact information, including your name and a phone number in a private reply to us? But I've been to other expensive places that were bad. It is too bad, but this location of Ruth''s Steak house does not meet up to the standard of fine dining. He clearly had too many tables to look after. Thats it. May 25, that it appointed Worcester's Stacey Forrest as the human services agency's first chief operating officer. and it's Fantastic! One of the bartenders had a neck tattoo. was an empty desk and no one said one thing to us - including the servers walking by. Steak was good but the sides were cold, It was very good. It was very busy, but Patrick was a fantastic server. We would welcome the chance to make things better. More Local News to Love Start today for 50% off Expires 3/6/23, Worcester Restaurant Week: Here are some of the best meal deals to try, Outdoor dining spots in Massachusetts: 10 spots to eat out with family, friends during summer, Worcesters newest donut shop, Mochi Doh, to open this weekend: We try to make everything delicious, vibrant and fun. The front room is the main dining room, with several comfortable booths. Only exception, I, asked for steak medium and it was cooked well done. Steak Houses American Restaurants Take Out Restaurants. Tripadvisor performs checks on reviews. Steaks were cooked nicely. The potatoes au gratin were disappointing. My husband and I came here for Valentines Day and we had a wonderful experience. When we go again and we will, I will ask for her! Please consider sending us your contact information, including your name and a phone number, so that we may directly address your concerns. (August 1, 2022) - Ruth's Chris Steak House, famous for its unmatched dining experience and steaks served on 500-degree sizzling plates, announced today its newest location in Worcester, which is now open for business. Saturday nights server Andrew was on top of everything and it was by far my best trip there. Our server, Jaden, was very professional, friendly, and efficient. Most people expect a higher level of service when you dine at a pricey restaurant like this one. It was very clear. Get hyperlocal forecasts, radar and weather alerts. Thank you. One of the best bread puddings I have ever tried., The NY strip held me back from giving this a 5 star, so underwhelmed by it, but everything else was above par including the service. 355 Following. Popper trains people to box in a New York gym and is thought to have met the Like A Virgin star while coaching one of her children. The appetizers were undercooked, extremely small portions for the cost and my childrens fries with their steaks were also a very small portion. Service was also excellent, although we went pretty early before prime time. Hope to see you again soon. The rest of the team with her was terrific. I needed the Garlic Mashed Potatoes, and we never miss the Sweet Potato Casserole with pecan crust when we go to a Ruths Chris. We were upset and at least one of the bartenders greeted us with a smile. 7,722 Followers. All rights reserved (About Us). He was dressed very nicely, but was not friendly and was not very organized. We hope to have the chance to serve you again soon. While there, 2 policemen patrolling the area on horseback wandered by onthe sidewalk, making for an unusual and interesting sight. In order to use this feature, we need some information from you. Ruths Chris Steak House was founded in 1965 by Ruth Fertel in New Orleans, Louisiana. Cant wait to return! Ruth's Chris Steak House Dishwasher Fresno, CA Easy Apply 30d+ $16.00-$17.00 Per Hour (Employer est.) WORCESTER, MA About three years after it was first announced, a Ruth's Chris Steak House opened in downtown Worcester this week. Enjoy our New Orleans-inspired appetizers, USDA Prime steaks, fresh seafood, signature side dishes and homemade desserts. MonFri, Sun 4:00 pm6:00 pm, https://www.ruthschris.com/restaurant-locations/worcester/, Bar/Lounge, Beer, Cocktails, Full Bar, Gluten-free Options, Happy Hour, Non-Smoking, Private Room, Takeout, Wine, Reviews can only be made by diners who have eaten at this restaurant. It was uncomfortable. The host left the menus on the table and said "your server will be right over". Plans for the upscale steak restaurant were announced in August 2019, but the pandemic delayed the . So that we can learn more, please consider replying to us directly with your contact information, including your name, and a phone number. The place was a zoo and clearly there was not enough help. Employer est. Subscriber Exclusive The Mercantile restaurant with rooftop bar to open in Worcester next Monday, Ruth's Chris Steakhouse to open in July Updated: Mar. At present, we do not have menu information for this restaurant. We are sorry to hear this and would like to speak to you further. The 11 oz Filet Mignon melted in your mouth, cooked perfectly medium rare. Worcester Sen. A food runner came over to us with a to-go bag and said "Did you order this? Please send your contact information, including your name and a phone number. This kid had a smile that lit up the room.He added to our experience, and was very attentive. Home run on all of them. Use of and/or registration on any portion of this site constitutes acceptance of our User Agreement, Privacy Policy and Cookie Statement, and Your Privacy Choices and Rights (each updated 1/26/2023). We ordered the Porterhouse steak for two whichis a 40 oz bone in steak, one side is the Filet Mignon and the other is the New York Strip. Ruth's Chris Steak House Dishwasher The food was tasty but portions small for the price. The opening was planned for fall of 2020 but was delayed . The food was great and the restaurant is clean and nice place to have a great family celebration. California Consumer Limit the Use of My Sensitive Personal Information, California Consumer Do Not Sell or Share My Personal Information. ABOUT YOUR STEAK: Ruth's Chris specializes in the finest custom-aged Midwestern beef. 01608 USA. Our waitress went the extra mile to make sure everything was great. She was fantastic. I love the glass wall, facing the street, letting in a lot of light during our early dinner, and it's nice to see the action on the street. We told him the name that the reservation was under. My sons Coke showed up through the meal. COMPENSATION: $6.75 per hour. Say In the bar area which was nice, but our table was right at the servers station so was a little loud, but still fantastic. 12 bucks for a potato side or veggie side. Since Ruth's Chris was founded in 1965, the most important ingredient in our recipe for success has been a team of hard-working people with a passion for creating special experiences for our Guests. One of the best bread puddings I have ever tried., The NY strip held me back from giving this a 5 star, so underwhelmed by it, but everything else was above par including the service. Ruth's Chris Steak House Server New York, NY Easy Apply 30d+ $10.00 Per Hour (Employer est.) Service was very slow. From Business: Family Owned Restaurant & Pub - Since 1977 Serving the best of American style foods - roasted meats, burgers, steaks, seafood, sandwiches and daily specials.. But It is what it is. Then here comes Heather - what a team this was. In its second quarter financial report, the steak house announced it has signed a lease for a new company-owned restaurant in Worcester. While we are happy to hear you enjoyed your steak, we are concerned that the rest of your experience fell short. I wrote a review / took a survey had someone call in regards to poor experience letting me know I would receive a GC in mail this was about a week ago havent received anything. Plans for the Ruth's Chris were revealed in August 2019. is a 40 oz bone in steak, one side is the Filet Mignon and the other is the New York Strip. Our bill was $245.00. With 5 bartenders on - this was crazy!!! The food was hit or miss. This can take a few But we will be returning to Flemings in Providence. Ruth's Chris Steak House is an Equal Opportunity Employer. Both just above the norm! Go to Boston or Providence. But I guess this location will just never cut it. it's too bad! There is a level of professionalism that was not being met. Worcester Business Journal presents a special commemorative edition celebrating the 300th anniversary of the city of Worcester. We hope the staff exceeds our expectations! The Filet Mignon was outstanding and give you plates that you eat off that are scorching hot (which I was warned 3 times and still managed to touch the plate --- brilliant.!) The Worcester Ruth's Chris restaurant will be located at 4 Mercantile . VERY HIGHLY RECOMMENDED. They have a comfortable bar with excellent bartenders. Founded in 1965 by Ruth Fertel, Ruth's Chris Steak House continues to redefine and set the bar high for steak houses. Thanks for the great review! After our meal last night, I can confidently say that this isnow the top table in town. The lobster tail was so over cooked it wasn't edible. Service was excellent throughout. Easily apply. Full job description available here: Ruth's Chris | Steward (ruthschris.com) NOTE: The information here does not constitute a contract, express or implied. We told him the name that the reservation was under. Very plain. Amazing dinner. Great atmosphere, great food, good wine, and exceptional service. Full job description available here: Ruth's Chris | Server Assistant (ruthschris.com) NOTE: The information here does not constitute a contract, express or implied. Doesn't make much sense. Very plain. We hope to have the chance to serve you again soon. I wouldn't bother wasting your money. We believe that the quality of our service, atmosphere, and food make us one of the finest high-end steakhouses anywhere, and we wish you'd left with a better impression of the value of our offerings.
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