To prevent your device from making unintended 911 calls, please turn it off or enable airplane mode. Rain Checks are not available for Season Passholders. Dollywood is in Pigeon Forge, just 25 miles from the Great Smoky Mountains National Park, and many of its attractions draw from the region's rich heritage. PIGEON FORGE, Tenn. (WATE) Season passholders were the first guests to experience Dollywood on its delayed opening day Monday due to the COVID-19 pandemic. The wristbands correspond to the color-coded information displayed on signs at each ride. The fee is $18 for a single; $20 for a double. Rain Checks are distributed at the Ticket Annex, Guest Services and any one-day ticket window and are valid until the end of the season. All in all we had a great time & felt very safe. Preferred Parking is available at both Dollywood and Dollywood's Splash Country for an additional charge. THESE TERMS REQUIRE THE USE OF ARBITRATION ON AN INDIVIDUAL BASIS TO RESOLVE DISPUTES, RATHER THAN JURY TRIALS OR CLASS ACTIONS, TO THE EXTENT PERMITTED BY LAW. Established in 1986. Strollers (single and double), wheelchairs and electronic convenience vehicles (ECVs) are available day of visit, first come, first served. We love to go to DW in October! 2. Disability license plate or hang tag must be visible. Good Question . Notably, many members of the Harvard community have been working on campus to sustain the essential services that protect the Harvard . Dollywood: What Covid-19? Dollywood's Splash Country accessibility page, Make Dining Reservations at Song & Hearth. At Dollywood's Splash Country, look for Centralized Measuring on the left before you cross the first bridge. Visit ourMilitary Discountpage for information on this discount. The home improvement chain has extended its standard 90-day return policy to 180 days from the date of purchase on most new and unopened merchandise. Our Ride Accessibility Center is available to serve our guests who have an accessibility need and would like to enter an attraction through the accessibility entrance. Then, identify any shows that you wish to see, locate the appropriate theater, and plan your day accordingly. TimeSaver Passes allow you expedited access to lines at select* rides. There was lots of hand sanitizer offered and cleaning of the actual ride. More about Returns. - See 18,433 traveler reviews, 6,602 candid photos, and great deals for Pigeon Forge, TN, at Tripadvisor. Also, take time upon arrival to point out uniformed Dollywood Hosts or Security personnel to your child and encourage him/her to seek help from this individual if lost. Reservations consisting of park admission tickets and cash value meal vouchers only may be made up until the day of your visit. During the Christmas season, weekdays are your best bet. (During our Smoky Mountain Christmas celebration, the service begins at 5:30 p.m.). Visa, MasterCard, Discover, American Express, organizational checks & cash. You can also view frequently asked questions pages for more answers. Groups eligible for tax exempt status will not be charged 9.75% TN state sales tax. Clothing or other articles with profane, graphic, or obscene words, phrases, or images are prohibited. By David Angotti - June 15th, 2020. Once the group returns, the adults will swap places with each other. We are unable to make exceptions. At this time, masking is optional for employees and guests, regardless of vaccination status. At this time, masking is optional for employees and guests, regardless of vaccination status. The theme park in Pigeon Forge notified the Tennessee Department of Labor and Workforce Development of the layoffs in . If the pass associated with your account is NOT eligible for renewal pricing and the pass has been voided, you will see the "Don't Renew This Pass" checked and that pass cannot be renewed. Airbnb . Complimentary transportation is available between Dollywood and Dollywood's Splash Country via the parking lot trams for all guests wishing to travel to both parks on the same day. Rain checks MUST be obtained before leaving the park. Contact your local chapter to determine if tickets are available. Have a safe and enjoyable experience while visiting Dollywood and remember the following: We do not have a limited activity ticket. The shows were not open which I was a little disppointed as they could have done tickets for the show & still provide social distancing. Just a short 45-minute drive from campus, Dollywood tickets can be purchased individually or . Person upgrading used admission ticket must be present to complete transaction. . Additionally, Dollywood's DreamMore Resort and Spa guests receive a complimentary TimeSaver for each day they visit Dollywood. Lost and Found opens one hour after park opening and closes when all guests are out of the park. COVID-19 policies. If you are receiving error code 45 on the checkout page after entering in your billing information, here are some troubleshooting techniques to resolve that: Repeat this process for each pass you are attempting to renew and then "Add to Cart" again and if you continue to have issues, let us know and we'll investigate for you. Dollywood has temporarily laid off 630 workers during the COVID-19 pandemic. Three symbols are used throughout the Park: a black diamond, a blue square and a green circle. A host will measure your child and given a color-coded wristband which helps you and your children quickly identify which rides he or she is tall enough to ride. No one was even trying to social distance and many, MANY could not be bothered to where a mask, even when the temperature made wearing one comfortable. You can access them from the order History module within your account though. Please see our Entertainment section for more information. Simply use the zip code "37863" on the weather website or mobile app of your choice. Several Dollywood eateries offer kids' meals. Dollywood offers more than 50 rides and attractions while Dollywood's Splash Country has more than 35 slides in 16 attractions. If you have had a season pass within the previous 3 years, you are eligible to renew that season pass but may not qualify for renewal pricing. Excessive consumption of alcohol is prohibited at the Properties and individuals showing signs of intoxication or any kind of substance impairment are prohibited at the Properties, each to be determined at the sole discretion of Herschend. Our group reservation number is865-428-9890. Dollywood was founded by Dolly Parton in October of 1985 and opened for its first season May 3, 1986. DollywoodDollywood staffs three Safety/First Aid Officesone in the Jukebox Junction area near the Pines Theater, one in Wilderness Pass near River Battle and another in the Village area near the train crossingwith medical personnel on duty at all times during park hours. Ticket info. The daily rental fee provides each dog its own water supply. Since we had to add these entitlements to your account after your purchase, we are unable to add them to the Entitlements section within your account. If youre visiting Dollywood with children under 48 inches in height (or youre just not sure), make sure to visit the parks Centralized Measuring station located located next to the Dollywood Emporium across from the Southern Gospel Hall of Fame as you enter the park. Re: Dollywood refunds. Guests may not cross any fences, chains, ropes, landscape areas, or other barriers. Rocky Top Mountain Coaster Admission Ticket Paula Deen's Lumberjack Feud Show Admission Dolly Parton's Stampede Dinner Attraction, Dollywood's Splash Country Water Adventure Park. Visit the link below to learn more about our award-winning festivals and events. The ACCC has issued advice for consumers and businesses on their rights and obligations if events, flights or travel services are cancelled due to the coronavirus pandemic (COVID-19), or if people wish to cancel their travel plans. If it is raining when you leave the Park and your visit is shortened by the rain, you can request a Rain Checkjust ask. Please call (888) 428-6789 before returning tickets for assistance on your groups refund. One adult waits with the child in a secure area (i.e., behind the loading gate or the ride exit gate; a Dollywood Host will direct you to the appropriate location.) DollywoodATMs are located in the Dollywood Emporium, near the one-day ticket windows, in Rivertown Junction at the Mountain Laurel HOME, in the Village at Temple's Warehouse & Mercantile, in Country Fair near Skeeball and in Wilderness Pass across from Wilderness Pass Plaza. The music is fantastic, the weather is perfect, and the halloween decorations and pumpkins are the best! If this occurs, please return any forfeited comp admissions/meal vouchers. The new policy allows fully vaccinated visitors and those 12 and under to ditch the mask and physical distancing both indoors and outdoors. Dollywood's Splash CountryYes. The park is only allowed at half capacity. They must care more about money then their patrons, because there was entirely too many people at the park. Doha, Qatar - Qatar Airways has paid out over USD $1.2 billion in refunds to almost 600,000 passengers since March, demonstrating its commitment to honouring its obligations to passengers who need to change their plans due to the impact of the COVID-19 pandemic on global travel. In response to recent developments around COVID-19, some airlines are offering adjustments to cancellation policies and change fees. We visited during the fall harvest. on April 12, masks were made optional in outdoor areas of the park where social distancingis in place. We know that one of the most important aspects of planning a trip to Dollywood is knowing park operating hours and show schedules during your visit. Be sure to follow all rider requirements, including requirements for loose articles. At this time, masking is optional for employees and guests, regardless of vaccination status.The safety and wellbeing of our hosts and guests remains our top priority and we will continue to monitor the situation closely. Through the end of the year, Dollywood will refund tickets for guests who need to cancel or delay their trips because of contracting COVID-19. This is the first time that . If the linked pass is NOT eligible for renewal, the pass will not be selectable on the Link Passes page. Updated: 2:27 PM EDT May 18, 2020. Standard parking fees apply. Doug Lederman. Easy 1-Click Apply (HERSCHEND FAMILY ENTERTAINMENT) Rentals Team Member - Dollywood Theme Park - Part Time Seasonal job in Pigeon Forge, TN. Capture memories throughout the year with a Season Photo Pass valid for Dollyood and Dollywood's Splash Country. They are closed on Tuesday and Thursday and not sure how staffed the call center will be those days. Airbnb lets its hosts pick from a range of cancellation . Guest should call 1-800-DOLLYWOOD to discuss specific options. Try out our tool below to find the answers to our most common questions quickly. Our family went to Dollywood the first weekend in October for their Harvest festival. Passes may not be eligible for renewal if the pass has been voided due to refund or Installment Billing. The park wqs decorated great and we had a great time. Greene criticizes Zelensky at CPAC: Leave your hands off of our sons and House Democrats blindsided as Biden changes tune on DC crime bill. Learn more about the opportunities listed below. Guests at the Properties or any Herschend Activity must comply with all posted signs and all instructions from Herschend personnel whether related to Property operations, rules, procedures, health and safety requirements, or otherwise. Click herefor a complete listing of rides available to TimeSaver H2O users. We offer both Regular and Unlimited TimeSaver options. Return Costs. Otherwise, your groups refund will be adjusted accordingly. Conduct that is threatening, disorderly, horseplay, unruly, disruptive, profane, graphic, obscene, or in poor taste is prohibited. Please contact our office at (888) 428-6789 to change your visit date. Costume masks. Theater seating is on a first-come, first-served basis, so planning ahead can be helpful. Specialties: Dollywood is a 150-acre theme park with more than 40 unique rides and attractions, distinguished food, Smoky Mountain craft demonstrations and award-winning entertainment with more performances than any other theme park in America. Weather was great, This is the version of our website addressed to speakers of English in the United States. We will contact you through email with return options if your item is recovered. Yes. Please note that changes may occur at any time, based on available public health information. Footwear without heel straps is not permitted on Barnstormer, Sky Rider, Waltzing Swinger, and Wild Eagle. As Dollywood's and Dollywood's Splash Country's schedules vary greatly, please check theOperating Calendarfor specific operating dates and hours. Commercial photography/videography must be approved in advance by Dollywoods Public Relations Team and approved vendors must be escorted throughout the shoot. After linking, purchasing or renewing your Pass from within your online account is simple! If you are having an authorization issue on your payment for your renewal, please check the zip code on the billing address within the checkout page. On some rides, other group members may be allowed to ride again for the second half of the swap. After the Parent Swap, Guests will exit with other riders. In particular, for most consumer contracts, the CMA would expect a consumer to be offered a full refund where: a business has cancelled a contract without providing any of the promised goods or . Dollywood has partnered with Student Life to offer a special price on Dollywood tickets for students, staff, faculty, and their families. If you visit Dollywood on Sunday, join us for our non-denominational morning worship service at 11:30 a.m. each Sunday in the Robert F. Thomas Chapellocated in the Craftsman's Valley. Dollywood: Best part was leaving with a full refund - See 18,438 traveler reviews, 6,604 candid photos, and great deals for Pigeon Forge, TN, at Tripadvisor. Masks will still be required in indoor areas,inticketing areas, at park entry, in lines, on rides and trams, and in congested outdoor areas. Followingthe vaccines development and emergency use authorization, the 75-year-old Parton received theshot in early March, tweeting, Dolly gets a dose of her own medicine., THE HILL 1625 K STREET, NW SUITE 900 WASHINGTON DC 20006 | 202-628-8500 TEL | 202-628-8503 FAX. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. 28 August 2020. Joey Buck, park chaplain for 12 years, said Sunday services at the . Shirts, Shorts, Pants, Dresses or Skirts must be worn at all times. All payments must be made in full. Please keep your parking lot receipt to re-enter the toll booths. Unauthorized sales or resales of Tickets is prohibited. This is by far the most important change of 2020, one that necessitates more planning on guests' end. The coded wristbands correspond to the color-coded information displayed on signs at each ride in the Park. One adult waits with the child in a secure area (i.e., behind the loading gate or the ride exit gate; a Dollywood Host will direct you to the appropriate location.) For your convenience, Package Pickup is staffed until Park closing. Soliciting for commercial or charitable purposes or distributing advertisements, pamphlets, handbills, or flyers without the prior written consent of Herschend is prohibited. the determination has been made to adjust our COVID-19 requirements. Call center hours are 9-5 Monday . Dollywood is committed to providing a safe and enjoyable environment for our guests. Although there is no microwave available, Dollywood's Baby Care Center located in Showstreet offers a private feeding and diapering facility. Go to the Season Passes page on dollywood.com. We understand that rain can sometimes lessen your park experience and we are happy to have you visit us again! A valid photo ID is required to be presented at time of all credit card purchases. For the safety of our Guests, children must be 13 years old or older to enter without an adult. Dollywood and Dollywood's Splash County will reopen June 17. Guests shall not enter into any restricted areas, ride perimeters, animal enclosures, or designated employee areas. If park operations are interrupted because of severe weather and your stay is shortened, you can request a Rain Checkjust ask. While you are with us, you are expected to comply with the following*: Any Guest who fails to comply with the Terms of Sale, including without limitation those listed above, may at the discretion of Dollywood have their Ticket revoked or confiscated by Dollywood here with no refund of any amount paid therefor. In the event of occasional inclement weather, we may need to close some or all of our rides. Please call 865-428-9553 or see our Auditions page for more information. To link a pass: Select the "+Add Pass" option. Input your details into the refund policy generator below and . Any person refusing to comply with security and safety searches will be refused entry to the Property. These Terms of Sale (these Terms) apply to the purchase and sale of tickets, passes, season passes, parking passes, products and services (each, an Item) by you (or by another on your behalf from Herschend Entertainment Company, LLC d/b/a Herschend Family Entertainment or its subsidiaries (referred to herein as Herschend, us, we, or our as the context may require) whether the Item was purchased in person or through the telephone (an On Site Purchase), or through a website or a mobile application operated by Herschend (the Online Service). RV parking lot is not available for overnight parking or camping. Weapons of any type and all items listed in the section below titled Prohibited Items are prohibited at the Property or during participation in any Herschend Activity. From there you can click/tap "View" for your digital ticket pass. With a My Dollywood Account, you will be able to easily access your Season Pass and perks like Bring-A-Friend tickets and exclusive discounts. Tickets are non-refundable, non-transferable, and will not be exchanged. This program is easy; heres how it works: The entire group enters through the regular guest line where the ride Host will explain and facilitate the Parent Swap. (Strollers and/or loose articles are not permitted.) If this occurs, please return any forfeited comp admissions/meal vouchers. For your convenience you may have your hand stamped at the exit. Our operating days and hours vary; please check our Calendar. These lockers are a one-time fee of $10 for the day. This will take you to the Passes page within your account where you can link passes, buy new passes, or renew your existing passes. The Flexible Refund Policy is applicable only to reservations booked before December 9, 2022. Do not create disruption with behavior that is unruly, disruptive or illegal. However, parking is FREE if you purchase aDollywood Gold or Diamond Season Pass.*. I am sorely disappointed in Dollywood and their staff. Once the group returns, the adults will swap places with each other. Discounts are available when purchasing multiple daily refill mugs. Check refunds may take up to 15 business days. Any other items that Property personnel determines, in its discretion, to be suspicious or potentially harmful, unsafe or disruptive. Dollywood's Splash CountryDollywood's Splash Country has a First Aid Station located near Big Bear Plunge with medical personnel on duty at all times during park hours. Each January and February the Entertainment department conducts auditions in several cities and at Dollywood. Due to the nature of some attractions, service animals may not be permitted to ride or enter certain attractions. There are certain items that must be returned . You can apply your paid one-day admission toward the price of a season pass. Recreational devices with wheels, such as skateboards, hover boards, balance boards, scooters, inline skates or shoes with built-in wheels. dogs). These can be found in your order confirmation page or email, 2700 Dollywood Parks Blvd.Pigeon Forge, TN 378631-800-DOLLYWOOD, 2525 DreamMore WayPigeon Forge, TN 37863Reservations: 1-800-DOLLYWOOD (Option 2)Resort Front Desk: 865-365-1900, View the Operating Calendar for Dollywood & Dollywood's Splash Country, Learn about all of Dollywood's season festivals, Read about Accessibility at Dollywood and Dollywood's Splash Country, Learn More and/or Purchase TimeSaver at Dollywood, Learn More and/or Purchase TimeSaver at Dollywood's Splash Country, Learn More or Book Your Spot at Doggywood, Make Dining Reservations at Song & Hearth. Just download the Dollywood mobile app for iOS or Android. Let us answer your questions about what you can expect! Pets are not permitted. Also, the name on the photo ID must match the name on the credit card. According to the company's website, on April 12, masks were made . Dollywood Theme Park. Female one-piece swimsuit tops (Guests 13 and older) must be covered with a shirt or other garment. Use designated walkways throughout the park. After careful consideration of park policies across the nation, consultation with health and safety experts and much consideration of the welfare of our guests and employees alike, we are unable to allow coolers, food or drinks into Dollywood or Dollywood's Splash Country. Groups refunds will be given in the same manner that payment was made. Free parking applies for visits after Gold or Diamond Season Passes are purchased. This transaction must be made on the day of your visit before leaving the Park. Herschend reserves the right to deny admission, prevent entry, require an individual already admitted to leave, or ban individuals from the Properties or from participation in Herschend Activities, without refund, liability or compensation, for failure to comply with any of these Terms, for unsafe, illegal or offensive behavior, to ensure safety, security or order, or if we consider that the circumstances otherwise so require, in our sole and absolute discretion. The big home rental sites have different policies. Tickets must be upgraded on the day of your group's visit only. Given the latest information we have and the recent decline in infection rates and hospitalizations, the determination has been made to adjust our COVID-19 requirements. Tattoos with objectionable graphics and/or messaging are not permitted. Please visit theDoggywood pageto make a reservation for a kennel or cottage or for more information. Walk, dont run. Standard parking is $20 per car or $25 for oversize vehicles like RVs. Unless approved by Dollywood in advance, personal or commercial drones (or other unmanned vehicles) whether piloted on or off property are not permitted. If and when available, Herschend personnel, pursuant to the rules and policies of the applicable Property, will assist you with kennel accommodations for service animals in cases where they are not permitted to enter rides or attractions. Properties, entertainment, shows, craft showcases, rides, attractions, and festivals, as applicablemay be closed due to maintenance, special events, or weather without notice and without liability to Herschend.
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