Special notes: For cruise cancellations less than 90 days out, the penalties outlined below are likewise applied for hotel, transfers and standard air that are booked through the cruise line. The lesson I've learned is to wait, book late and get a better price. 100% cruise fare refund for you, and your Travelling Party, if any of you tests positive for COVID-19 within 10 days prior to the cruise or at the boarding terminal, for cruises departing on or before April 30, 2023. If You Cancel Your Princess Cruise: Under the terms of Princess Cruises' "Book with Confidence" program, passengers with bookings made on or before March 2, 2022 and departing through September 30, 2022 can cancel at any time up to 30 days prior to departure to receive a FCC for all monies paid. We had decided to cancel now either way. With the complexities of international air travel and border closures, it is with a heavy heart that we have to continue to cancel select cruises. https://www.princess.com/plan/cruise-with-confidence/cruise-health/. Hmmm, No paperwork yet but if its cruise with confidencethe insurance was not used. I wonder where the Royal will go? Book with Confidence is now extended to summer 2022 sailings, including all cruises departing through September 30, 2022, for all bookings made by March 2, 2022. When booking a cruise, passengers generally pay a portion of the total cruise fare as a deposit, with the remaining amount due a set number of days prior to the embarkation date (75 days for sailings 5 days or less, 90 days for sailings 6-24 days, and 120 days for sailings 25+ days). 100% of full fare. Q: What happens if I test positive for COVID-19 and need to cancel the day before my cruise? So even with your non-refundable deposit, you dont expect to be out any money at the end of the day? That amount was the deposit I made plus the insurance I bought. Princess Cruises stated, Over the past year we have operated hundreds of cruises thanks to the tens of thousands of our Princess team members that have rejoined our fleet to deliver exceptional Princess vacations. Princess Cruises' Book with Confidence Policy NEW [Temporary] Policy: Cancel up to 30 days before you sail, and get your cancellation fees back as a Future Cruise Credit (FCC). It was previously a subsidiary of P&O Princess Cruises, and is currently under the Holland America Group within Carnival Corporation & plc, which holds . For sailings departing on or after November 1, 2021, Princess Cruises' Cruise With Confidence program no longer applies, and refunds will be given according to the above schedule. Princess Vacation Protection Standard To obtain your state-specific Certificate of Insurance providing the terms, conditions and exclusions of the certificate, visit PVP Standard. They could have waited longer than we could, but also decided to cancel, as they originally thought they must cancel at 30 days and wanted to be sure. Will see what our PVP will do about our Vista suite. Sorry, meant that I wonder where the Royal will go AFTER Alaska. I don't expect to see it for a couple of months, but I will continue to check every week or so. Princess Cruises' Refund* and Cancellation Policy for COVID-19 Plan a Cruise Find Cruises & Cruisetours Cruise Deals Learn About Cruising Cruise with Confidence New to Cruising Why Princess? Princess Cruises, Ro. These may include different deposit amounts, different payment and cancellation conditions including non-refundable deposits and fares. For the latest Princess COVID-19 health protocols, please visit https://www.princess.com/plan/cruise-with-confidence/cruise-health/. . I was told it was non refundable by my TA. CRUISE HIVE LTD 2008-2023. It helps to understand the differences between these, as you get them for different reasons and they can be used for different items. My question is has anyone used that provision to cancel "on their own", such as they just changed their mind after paying the final payment? Started June 21, 2021, By I was at the 50% cancellation fee date, so that means half of my refund would be in FCC's and the other half back on my credit card. In the event an FCC being returned to My Princess Account is expired, if the FCC is a Refundable FCC (in which case it will be labeled with a cash value), Princess will refund its remaining cash value to the associated Captain Circle Number (CCN). //]]>. Princess New Cancellations as of March 14th 2022 By LACruiser88, March 14 in Princess Cruises Share Followers 6 1 2 Next Page 1 of 2 LACruiser88 Rare 2k October 4, 2012 Woodland Hills, Ca. Ours included a balcony and VIP amenities and an Ultimate VIP cruise in fall 2021 or Spring 2022. Trip Interruption: Up to 150% total trip cost reimbursement formissed, prepaid cruise arrangements and/or the cost of one-way airfare if you must start your vacation late or need to come home early due to illness, injury and more. Alternatively, guests can choose to receive $100 of onboard credit along with accepting a 100% future cruise credit that can be used to book another Princess cruise that departs by December 31, 2023. We are booked on the Crown for late Feb 2023 but, would like to know if its a go or not. Future Cruise Deposits must be used within two years from the date of purchase or the deposit amount will be refunded to the original form of payment. Sounds logical. These cover the transatlantic voyage from the U.S. to Denmark, Baltic sailings, and return transatlantic voyage from Europe. CC Help Jenn 19952023, The Independent Traveler, Inc. Princess New Cancellations as of March 14th 2022. View Special conditions for cancellation due to COVID-19 Munich, 10.10.2022 Special conditions for cancellation due to COVID-19 Dear guests and partners, CRUISE CANCELLED BY GUEST I also cancelled using the cruise with confidence plan, cancelled my Feb 10 cruise on Jan 5, before the 30 days were up. I don't understand your comment about PVP - surely it is as you initially thought. I suspect that cruise went wonderful for most passengers. Princess Cruises introduce their new 3-tier package option system, comprising of Princess Standard, Princess Plus and Princess Premier, on cruises booked from 1st June 2022 departing after 25th June 2022. 2 of my 3 cruises are under redeployment or reassignment (canceled). You can apply it toward your next cruise fare or contribute to a travel companions fare on your booking. SANTA CLARITA, Calif.,(January 17, 2022)Its never too early to start planning for much-anticipated summer vacations, and Princess Cruises is giving guests an added level of comfort when they book a cruise with the extension of the Book with Confidence program, and extended health and safety protocols. Princess Cruises Announces Brand New 2023-2024 Itineraries, Photos Reveal Progress at Carnival Cruise Lines New Port, Cunard Line Unveils Historical Photo ExhibitionFrom Past 100 Years, Royal Caribbean Cuts Back on Housekeeping Service, Fourth Carnival Cruise Ship Will Be Based Out of Galveston, Texas. I will begin doing that in another week or so. Cancellation Fee Waiver1(Non-insurance features provided by Princess Cruises). They have each received any money owed back on their credit cards already, for excursions and specialty dining. I was told by my TA that that amount would be issued within a few months as a Princess FCC to be used by the end of 2023. Theme by 17th Avenue, Last Updated on October 17, 2022 by Sherry Laskin, What I Always Pack for an Amtrak Overnight Train Trip Best Advice, How to Go to Amtrak Los Angeles Union Station From San Pedro Cruise Port, Amtrak USA Rail Pass on Sale for Limited Time, Complete updated guide to cruise ship gratuities, Best things to do in Honolulu on a day in port, Princess Cruises to Alaska with Seven Ships, 158 Departures in 2024, Princess Cruises Reveals New Ship and New Class, Princess Cruises Announces New Fleet Deployments for 2022 and Beyond, What to Do In Costa Maya Mexico Instead of an Expensive Shore Excursion, What to Pack for an Alaska Cruise Plus Packing List, Best Things to Do in Cozumel on a Cruise Day in Port, Norwegian Cruise Line Drink Packages Guide, Cancel up to 72 hours before sailing to receive Future Cruise Credit (FCC) for 100% of cancellation fees, Cancel by March 31 and receive Future Cruise Credit for 100% of cancellation fees, Final Payment moves to 60 days prior to sailing, $100 USD / $150 AUD per stateroomfor 3 and 4 day cruises, $150 USD / $225 AUDper stateroom for 5 day cruises, $200 USD / $300 AUD perstateroom for 6 day and longer cruises. That's where Cruise with Confidence comes in. Vaccinated cruises are available to those who have received their final dose of an approved COVID-19 vaccine at least 14 days prior to the sailing day (not counting embarkation day) and have proof of vaccination. In the event an FCD had reached its expiration date since being applied,please contact our Customer Relations team to have the OBC reinstated. Princess is extending its 'Book with Confidence' program to summer 2022 sailings, including all cruises departing through Sept. 30, 2022, for all bookings made by March 2, 2022. I'll be happy to get anything back with a FCC. So we opted to not wait and canceled outside the 30 days. Princess Vacation Protection Platinum To obtain your state-specific Certificate of Insurance providing the terms, conditions and exclusions of the certificate, visit PVP Platinum. With the Princess Promise, if youre not happy with our onboard service, well make it right or refund the value of that service. All I want is for it to be moved 5 days until 1/5/23. Now I can only hope that my Ruby Princess Pacific Northwest Cruise will go next month. Due to the ship being redeployed to the U.S.. Posted 13 hours ago. Ill remember that for next time, or I suppose I could pursue it now. Even if they are not traveling with you, if someone in your immediate family is diagnosed and treated for an illness, you may request a refund to the original form of payment. Thanks very much for the instruction on how to check my Princess account for the FCC. Subject to minimum premiums of $39 (Standard) or $59 (Platinum). This benefit is provided by Princess Cruises and/or Princess Tours. Cancellations. With the complexities of international air travel and border closures, it is with a heavy heart that we have to continue to cancel select cruises. Before you sail, your Onboard Credit can be used to purchase shore excursions online through Cruise Personalizer. We recouped everything we spent, no cancellation charges. Emergency Medical Evacuation/Repatriation: Up to $50,000 ($75,000 with the Platinum Plan) in the event your medical condition requires emergency medical transportation to an appropriate medical facility or in the event of your death, provides coverage to transport your mortal remains. Future cruise discounts have no cash value and are non-refundable. One day after Princess made their decision, but it was pretty clear down here that this decision was coming. Cancel up to 30 days before you sail, and get your cancellation fees back as a Future Cruise Credit Applies to all voyages departing through September 30, 2022 To use the FCCs created as part of this program, book your cruise within a year from the date you received your credit, and sail by September 30, 2023. Princess will refund the cancellation fees (up to the full value of the cruise vacation) if you have to cancel your trip because of a specified reason such as illness, injury or death of yourself, a traveling companion or either of your immediate family members. Excursion Terms & Conditions - Princess Cruises Excursion Terms & Conditions Plan a Cruise Find Cruises & Cruisetours Cruise Deals Learn About Cruising Cruise with Confidence New to Cruising Why Princess? . The Princess Cruises cancellation policy has revised its final payment dates for cruises departing up to October 15, 2020. To make a refund request please e-mail our contact center. Learn about the types of cruise credits and how to use them. Well our cruise went down in price considerably after we paid our final payment. I canceled my 28Feb2022 cruise 62 days prior. Has anyone even heard any rumors as to whether Princess may extend the Dec 31, 2022 deadline for using FCC's? A: Princess Vacation Protection has you covered! Life happens, however, and it's good to be prepared for when the unexpected happens. Hopefully folks will continue to update this thread with how and when they canceled, what was refunded, and what went to their credit card and what went toward a FCC with an expiration date. Hoping things will be much better in a few more months. View Details & List of Affected Cruise (PDF), When I saw the title I thought surely that this was the announcement about the Baltic cruises on the Enchanted. The Diamond Princess is 115,875 gross tons and has a guest capacity of 2,670 at double occupancy, along with 1,100 crew members. FCCs may be applied as a form of payment towards your balance due and therefore, in accordance with our passenger contract, FCCs are subject to cancellation fees. Remember I cannot confirm the date I was told (above) of December 2023; I only have my TA's word for that. When I paid the deposit I knowingly paid a non-refundable rate..I figured I'd not see that amount unless Princess canceled the cruise. Additional information about Princess Cruises is available through a professional travel advisor, by calling 1-800-PRINCESS (1-800-774-6237), or by visiting the company's website at princess.com. It does mean that the cruise line has canceled a total of 11 voyages for the Diamond Princess cruise ship out of San Diego, California, from September 1, 2022 through November 13, 2022. And, now I see Australia is lifting their ban on cruise ships next month. Decide where to go, when, how long, everythingthe choice is yours! These FCCs can be used against any holiday that is on sale at the time of booking. And how long is that Princess future cruise credit valid? We'll send you a weekly newsletter to your inbox. Nobody wants to cancel a cruise..I hope we're all able to cruise again sometime. Help protect in the event of unforeseen illness, including COVID-19, trip delays, baggage issues and more. Actually, it states Contact Center, my error. It does mean that the cruise line has canceled a total of 11 voyages for the Diamond Princess cruise ship out of San Diego, California, from September 1, 2022 through November 13, 2022. The program allows guests the flexibility to change their vacation plans up to 30 days prior to the day of departure, receiving cancellation fees as a future cruise credit to then book another voyage when the time is right. I have been on the Princess chat line with 2 different people and also talked with someone at Princess and they are adamant that the deadline to use the FCC is Dec 31 2022. Due to labor challenges, Princess Cruises is forced to cancel 11 sailings for the Diamond Princess cruise ship, resulting in a delayed return to service. On Tuesday . Since the start, it's been our aim to provide the latest cruise news covering all the major cruise lines. After final payment, cancellation fees apply; the closer you are to the sailing date, the higher the fees and the less money you'll get back. Life on-board. You can also apply Onboard Credit toward your specialty dining reservation pre-cruise using Dine My Way in the MedallionClass app. I was mistaken in thinking that PVP allowed us to cancel for any reason right up until a few days out, and Cruise with Confidence was 30 days out. Within the Book with Confidence policy, the COVID-19 Protection Program provides reassurance if cruisers are within 30 days of sailing, all the way through todisembarking fromtheir cruise. The March 12th, 19th, and 26th 2022 sailings for Sky Princess have all been removed from the Princess system pending redeployment. Since the start, it's been our aim to provide the latest cruise news covering all the major cruise lines. But stranger things have happened: The time I canceled a prior Dec 2021 Princess cruise PRIOR to final payment (around last September 2021) I was refunded everything, including the insurance, but excluding the non-refundable deposit. Travelers who haven't yet made their final payments are eligible to receive full refunds to their original form of payment. You may have coverage from other sources that provides you with similar benefits but may be subject to different restrictions depending upon your other coverages. Our FCCs must be booked and sailed by December 31, 2022. Share your form with others. Guests will automatically receive the FCC if the refund option is not chosen. The Princess cruise ship was scheduled to begin her season in the Baltic out of Copenhagen, Denmark, on April 24 after repositioning from Fort Lauderdale in Florida on April 9. So, what happens when you book a Princess cruise and have to cancel it? This means that you have longer to decide if you wish to pay the final balance. I hope to never have to deal with a cancellation again. What is a Future Cruise Credit (FCC)? Didnt see this listed as canceled. Now its a promise. Open Mon-Fri 7am to 10pm, Sat-Sun 8am to 8pm, U.S. Central Time . Once that FCC appears, I will share the amount and the expiration date. Was told the insurance is part of the cancellation fees which will be turned into Future Cruise Credits. Started June 21, 2021, By 2Available in the United States, Canada, United Kingdom, Australia & New Zealand. The cancellations for the two vessels come during a busy time for Princess Cruises, which is still gradually bringing its fleet fully back to service. Learn all about our flexible booking options and sailing with peace of mind. My TA also said the Princess Insurance was non refundable. Many tested positive and were put in quarantine cabins for the remainder of the cruise. In the event a Bonus FCC is used, portions of the related cash value FCC may become non-refundable also. Q: What if I find out I was exposed to someone either on my way to my cruise or during the cruise, and I end up being isolated in my cabin for part or all of the voyage?A: PVP provides reimbursement for the days you are confined to your cabin if the confinement is ordered by a medical professional. 'Cruise With Confidence' I picked it up from previous poster . Passengers are advised to purchase travel insurance for all legs of their trip, including hotels and airfare in addition to merely their cruise. Princess Vacation Protection also provides coverage in case your medical condition requires emergency evacuation to an appropriate medical facility. Cruisers wishing to cancel shore excursions booked in advance of the sailing date must cancel at least five days prior to embarkation to receive a refund to the original form of payment. ALL RIGHTS RESERVED. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. I am one of those leaving here to cruise. If you booked Restricted Air, the airline will decide whether it will issue you a flight credit. Example of the RF fee for our 2025 cruise in a RS - Edited 20 hours ago by Jim_Iain 1For United States and Canadian residents only, excluding New York and Quebec. As of today, which is only about 2 weeks after canceling, I do not see that Princess FCC on my record. Available in both a Standard and Platinum plan, choose the plan you want based on the coverage and plan price that works best for you. Every cruise line calls it something different! *A few FCCs appear as discounts, which can only be applied to cruise fare and not other components of your booking or those of your travel companions. Princess Cruises had a mask mandate in place for cruises of 10 days or longer, but this has now been extended to include all cruises of any length. Until I see it at Princess.com it's unconfirmed. Additional information about Princess Cruises is available through a professional travel advisor, by calling 1-800-PRINCESS (1-800-774-6237), or by visiting the companys website at princess.com. The cruise line has announced that a limited number of cruises are canceled for the Diamond Princess cruise ship on the U.S. west coast, resulting in a delayed return to service. In our case we had cancelled cruise and chose a Replacement cruise from Princess list. Paying $100 pp to change a reservation with a NR is a bargin to me compared to the additional $1,800-UP for a Refundable - May be cheaper to buy cancellation insurance. My TA is generally very good at such things, but we're all human and right now TA;s are pretty busy.along with cruise lines.. I have bookmarked your post so I can reply once I see something; could be many months from now!. Note that Princess Vacation Protection is not available to residents of the state of New York, Quebec, Puerto Rico, or Mexico. I have flights to Vancouver - return from Hawaii. The plan terms, conditions and exclusions are available online: Standard PVP Plan Details | Platinum PVP Plan Details. We'll send you a weekly newsletter to your inbox. I really did think that they would be working something out with Australia based on other reports I've read in the news media. We pride ourselves on providing guests with great service.
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