No. TUG saves owners more than $20 Million dollars. Exchange: CST: 2046555-50. Each unit is professionally decorated and refurbished every year. We bought into Hilton Head and Palmera based ONLY on the assurances of every sales and management personal there that both of our Orlando deeded top resort timeshare weeks would be sold. Book by 8/15 for travel through 12/15/22. Offer void where prohibited by law. The room was filled with small desks and chairs each filled with potential buyers and their salesmen. They never answer our calls I but 5000.points and paid $2000. Nov 15, 2016. Seller of Travel Reg. an attorney but they refused to negotiate with him. Somehow he was trying to make us believe that a $400 monthly payment (the loan), along with the annual fee, along with $179 to book a place was the same thing as when we pay out of pocket to go on a family vacation of 4. So they could either buy it back or he'd just quit making payments, so they let him out of it. Promotional discounts and offers may not apply to all properties. Share. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. All reviews are available on the sites they are accredited to. No. Now I'm getting $128.21 monthly auto drafted and also had to pay $1000+ RCI maintenance fees for 2021. Desired outcome: Most real companies would take the time..will see where it goes. more, You seem to have JavaScript disabled. Palmera also has a Facebook page that we should all be posting on. They told me that they would sell my current time share and would send me a check in three months for $17,000 which would pay for the Palmera time share. purchase it back from us. Have you tried contacting them? I've had my bank account since 1975 and want to keep it. Book by 8/15 for travel through 12/15/22. Login to participate on the website. Weeks Float . Check the spelling of your query. ST-36515. Often, you can answer the scam-or-not question before you even see the details of a club promotion. This is the version of our website addressed to speakers of English in the United States. Palmera Vacation Club Overview Palmera Vacation Club was first mentioned on PissedConsumer on Dec 02, 2018 and since then this brand received 17 reviews. Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses. I would give it back for free just to get away from this joke but what I have decided to do is to take this up with the State and with signatures from all the people Palmera has cause grief to. ok, so we bought into Palmera a few years age stating we could have unlimited "smart stays" and were also able to grant them to any of our guests without us having to be there. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. We asked plenty of questions, figuring 4 heads were . You may think of timeshare as being an outdated thing-of-the-past, but the timeshare industry actually continues to grow every year. I just feel so bad for all of the people that get swindled by vultures like these. The letter is already in transit via FedEx to PCV. B. brenda123129 of FARMINGTON, US. After the tour, we had to go back to the office and he kept trying to convince us. Help please. 'unethical behavior' I was verbally abused and threatened by staff member. membership takes 45 days to activate, 15 days after you can I want to close my bank account in hopes of getting away from these vultures. They have their own points system to be used within the resorts that are on Hilton Head. Judging by everything I'm reading, nothing has changed and they are still lying. Bluegreen Points are like flypaper trying to get rid of them (I would recommend against buying them also). The City of Charleston's attorney says during the past several years they received complaints about Vacation Inspirations and Wholesale Escapes. At this point I am willing to let them keep the money they sham me out of. Some require stiff membership fees up frontusually several hundred up to thousands of dollarsand they may commit you to big annual fees indefinitely. A timeshare is definitely worth it for families that want to travel frequently, and travel in comfort. Please let me know about a class action lawsuit against Palmera if one exists. Bath 2 . The travel club lifestyle has taken over, and for this reason, owners love their timeshare. He would say that "we are his black sheep" (since we wouldn't buy his time share) He said if he could get 2 people out 6 he saw that day to buy into it.it was a good day for him (money-wise). My next step was going to be to drive back down to HHI with my husband and do it in person but everything I have read on this site does not recommend doing that. Hawaii TAT Broker ID #TA-023-193-6000-01 Complaint Resolution Index (CRI) Explained. My biggest fear is the financing paperwork I signed. BCA has no information regarding government actions at this time. We are trying to book a vacation but can't and hopefully won't lose our booking do to the lack of communication on their part. more, How to spot a Mexican Resale/Bank Wire Scam, Browse all 3,924 Timeshares / Vacation Rentals topics , http://www.tripadvisor.com/help/how_to_edit_your_posts, Grand sirenas premium club /Ultimate leisure club info, Beware of VRBO - Yet ANOTHER VRBO vacation scam. I sent it to the person and address listed on the Right to Cancel paperwork we signed during the scam process. You are using an out of date browser. CRI measures the company's customer satisfaction abilities through BCAs complaint mediation process. Palmera Vacation Club Company. Desired outcome: A lot of robocalls are currently making this pitch. All rights reserved. You can find contact details for Palmera Vacation Club above. A forget speaking with the sales team or the "Mangers", they don't have a direct line according to the reservation team. All-Inclusive resorts may charge a mandatory all-inclusive fee. would get enough money to pay off their time share. He then asked us why we wanted to cancel, and we wanted to be honest so we said that a few simple internet searches revealed a lot of negative publicity about this "company", so we decided it was best if we cancelled. Others, however, ask you to pay big up front for some promised future benefit. Palmera you have take advantage of to many families and it is time for answers. Check out Palmera Vacation Club's Instagram pictures and videos at, P.O. As a world-class vacation exchange provider, RCI is focused on bringing membersflexibility and choice. Our Palmera Vacation Club Resorts are the best of what Hilton Head Island has to offer. Write reviews, ask and respond to questions, So glad I read this We are going to a tour tomorrow We did end up getting ou $850 dollars backthankfully we were within the five day grace period when we canceled. Take a screenshot from the USPS and FedEx tracking that it arrived. 2023 RCI, LLC. This is a multi-location business. We know of no other matter or practice relating to this company that may assist you in your consideration of this company. The first was several years ago when Coral Sands (now Coral Resorts) was run by Reba Management Company. They provide families with lifelong memories and incredible vacations, which is why people buy timeshares. We were told that Coral (now Palmera) took their resorts back from RCI and are using them for their own vacation club. My husband and I both agree that if we don't get back our $1200 down payment we will chalk that up to a (hard) lesson learned. Resolution Sought So he disappears again and comes back with a folded sheet of paper, Now I was a (ta && ta.queueForLoad ? Hi, I am looking for advice/reassurance on canceling a timeshare contract with Palmera Vacation Club in Hilton Head, SC. But that is not the best, when i tried to book a week in May, not one week was open, heading into April the cost was 5600 points. My wife and I were ready to walk out of the sales presentation until they said they would sell our old time shareIt would just take time. They sat us down with our salesman in a large room. We stayed at the Island Links and attended a timeshare presentation. This allows us to verify that our reviews come from real guests like you. Use this comments board to leave complaints and reviews about Palmera Vacation Club. $12,000. The timeshare resale industry began to assist owners in need of getting out of their timeshares, and it was unregulated. Was never actually told what kind of vacation we could book in July for only 2000 points, but decided to buy anyway because it sounded like a good deal. Palmera conveniently froze my account when I was late paying my unbeknownst previous maintenance fee for 2021 only because nobody responded to me when I was questioning the invoice. They get it for a discounted price and also cruises and tours and different trips like that, that most people would want, Sharon Mitchell said. Timeshares are considered bad because they are not a financial investment, and it can be challenging to get out of your timeshare contract. He was not up front at all. Is this your company? Amount in Dispute: $1,500.00 go back to original rules when we joined or get out of contract. Theres nothing worse than a cramped hotel room and lack of personal space. Etc. Report inappropriate content Robert F 2 posts 92. Bottom line: Palmera VC is a scam. Plan your next journey with RCI Cruise and leave port with the lowest fares, an exclusive up to $1,500 to spend on board, and more deals. What is Palmera Vacation Club's Instagram? If I were you I'd get out of there as quick as you can. As a world-class vacation exchange provider, RCI is focused on bringing members flexibility and choice. Rather than use USPS I decided maybe it was better to FedEx the letter and require a signature. Was never actually told what kind of vacation we could book in July for only 2000 points, but decided to buy anyway because it sounded like a good deal. product but we could spend more $ and upgrade. Sign up for free now, Sign up for free to participate on the website. World renowned for it's golf and tennis, Hilton Head also offers a variety of water sports, miles of bike . Plus, you can even save on dining when you have the option to use a kitchen for home-cooked meals. Desired outcome: ST-26552. Under Six Ways to Travel, click Palmera Escape via RCI, Click RCI Exchange to link to your RCI Subscribing Member account. Contributions should be appropriate for a global audience. How do they get away with this? I happened to read your post at dinner the very night we bought, and that prompted me to dig a bit further. Our Palmera Vacation Club Resorts are the best of what Hilton Head Island has to offer. The lady I spoke too had no interest. We have excellent credit and I don't want this to ruin it! Recommended Reading: Best Places To Invest In Vacation Rental Property. Thats another reason why people buy timeshares because the accommodations are comfortable, spacious, and luxurious! Offer can be redeemed multiple times during the offer period, but cannot be combined with any other discounted exchange fee offer and excludes internal exchange vacations and exchange plus inventory. Claim Business, Sign up for a Business Consumer Alliance account to manage your online storefront and complete your company's profile. We bought 3,000 points for around $13K. View summaries of the complaint descriptions and responses. Hawaii TAT Broker ID #TA-023-193-6000-01. Hang onto your paperwork. The offer is only valid on select 7-night exchanges and Extra VacationsSM getaways booked in the RCI Weeks reservation system and does not apply to 7-night RCI Points exchanges. Can any body help me? In Sept 2021, I was called about purchasing a two-day vacation that started on any Wednesday throughout the year. VSI the company that supposedly sells your previous timeshare is also irreputable. We have had two BAD ENCOUNTERS with Palmera. available to us. The salesman (won't name him yet) but he lied to us severely so we had my family go down to Hilton Head and asked for him as if they were Interested and they were told the very lies we were told and with several friends and family hearing all this and then taken for a tour of what type rentals in Hilton Head they could get with 3000 to 4000 points and it is available all the time, very nice Hotel 2 bedroom pool side. I need to know what I'm paying for @ $128.21 monthly when I'm still expected to pay exchange fees. Learn how the rating is calculated 1 complaint. Palmera Vacation Club Members Association, Inc. And while we were waiting for our "guide", we saw several retirement-age couples fill out the paperwork to purchase. Click here to explore the Palmera Portfolio. File Complaint For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. They tell you it will take a little over a month after the sale before your on-line account for reservations is active. a 5 week time share at Island Links Resort in Hilton Head, SC. But once visitors stop in the sidewalk to hear the pitch, they learn theres much more to the free maps and guidebooks. RCI, LLC is not responsible for any activities or services provided third party providers. You May Like: Disney Vacation Club Rentals Grand Californian. We wouldn't budge. Down and my maintenance fee. There are no exact matches available. He disappeared for a few minutes and brought us back a paper with a "special discount" that was $17,999 for that same package. With the average cost of a timeshare, you will have already made up what you paid for and more! Being a member of Villa del Palmar timeshares is not as glamorous as advertised, among so many Villa group complaints, not in conformity with having purchased a membership with them is the predominant. 213. Pay only $199USD on your exchange fee when you book select Las Vegas resorts. All of the lies, promises, and representations are part of the scam. Palmera Vacation Club complaints View Full Report 33 Office Park Road #219 Hilton Head Island, SC 29928 | Get Directions (888) 887-2563 http://palmeravacationclub.com File a complaint in less than 5 minutes! At our age changing made sense if this transition occured. They lied that we could be able to sell our Bluegreen Points (not one call in about a year). The points we purchased would get us a 1 bedroom unit during certain weeks of the year. Bought 2000 points for a "gold crown" 3-bedroom condo ($850 down). When you compare the average cost of a timeshare with 60+ years of vacations, the savings are clear. We know of no licensing or registration requirement for companies engaged in this company's stated type of business. On our way down to Hilton Head, we were a little bit behind schedule. Like a free stay and Hilton money? To learn more, check out our blog What is a Timeshare and How Does it Work? Theres a lot of noise out there. It didn't matter what information they had provided, either verbally or written, the contract was all that mattered. I have bought into a time share that is on a points system, where a certain amount of points buys you a certain amount of weeks. Dont Miss: Hicv Vacation Package Kissimmee Fl. I am one of those seniors who purchased on the promise that they would sell current time share. Contacts:There are no additional contacts. Save. Get direct access to Palmera Vacation Club through official links provided below. Ms. Jennifer Ospina, Member Services Representative, Mrs. Leighann Hoppe, Director of Compliance, Mr. Darren Boniface, Director of Marketing. 1 complaints for Palmera Vacation Club. showed us were significantly less than what was actually We were referred by friends when they purchased a timeshare, so we got a 4 day 3 night stay in Hilton Head for $149 plus $140 worth of gift certificates if we went to the 90 minute "presentation". Rental: CST: 2081369-50. The only outcome youve been selected for is a fleecing. How do I get out of this? My name is joe williams i am a co owner /sharon course owner at coral reef resort in hilton head sc. With points, you have the utmost flexibility with booking trips where and when you want. Write reviews, ask and respond to questions, She tries to manipulate us into buying a different packagejust a vacation club without the ownership. Check the complaint history, rating and reviews on this company. Barcelo/occidental vacation club is a rip off. Fla. After all, it's not their money but yours. After about another hour, I finally got through to the right person. Palmera Vacation Club has an average consumer rating of 1 stars from 13 reviews. The travel prices the salesman One of the many exciting benefits of your RCIsubscribing membership is the ability to expand your options for vacations beyond thePalmera Vacation Club portfolio. What is Palmera Vacation Club's Facebook? Hilton Head Island boasts natural beauty along with a playground of outdoor activities. To use our mobile site, please enable JavaScript. My husband and I fell for this scam this past Saturday, June 8th, when we were there for the weekend. I want to give it away, We just want to walk away from the contract, We joined palmera timeshare 11/2019 with false sale pitch. Respectfully, Member Services DepartmentPalmera Vacation Club. Desired Settlement: cancellation of contract with no negative credit report filing. Fees, terms, and conditions of packages covered by an all-inclusive fee are determined solely by the resort and are subject to change at any time. Nothing that the salesman presented to us was Someone's going to jail and it isn't me. NEARBY AMENITIES. Re: Palmera Vacation Club 4 years ago Save I am having the same problem. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Palmera Vacation Club. I suspect this goes on all the time. The first thing you should do before searching for rental homes is decide on an ideal budget. He pulls a skeezy car salesman trick on us and tells us that he spoke to his manager about us and he is allowed to give us special access to extreme discounts that he normally isn't allowed to do, but it's a special circumstance and he really wants to make us happy. So why do people still buy timeshares? Click here to explore the Palmera Portfolio. I'm tired of the lies. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-102137832', '');}, 'log_autolink_impression');car salesperson and I have bought cars, I know all of the tricks. BBB is here to help. Definitely an extremely shady "company" with very poor business practices, and I'm glad we saw your post. How BBB Processes Complaints and Reviews, BBB Serving Northeast Florida & The Southeast Atlantic. We were referred by friends when they purchased a timeshare, so we got a 4 day 3 night stay in Hilton Head for $149 plus $140 worth of gift certificates if we went to the 90 minute "presentation". How many people normally accompany you? Good luck! If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. We put down $1200 on our credit card and signed the financing paperwork for the rest. I told them I was waiting on a check from them to pay off my old time share. Contributions should be travel related. Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses. The Right to Cancel states "If you decide to cancel, you must notify the seller in writing of your intent to cancel by sending notice by certified mail, return receipt requested, or by another verifiable means, to" Hopefully I have covered all the basis by sending both FedEx and USPS certified. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Palmera Vacation Club Customer Service. We were told that we could go anywhere in the world for a week for about 179$ (the 4000point option) ..we were like "this is a great deal" We asked many questions about all the other fees and he would not answer us straight. Desired outcome: Recent Reviews Had enough of Palmera. If you didnt knowingly sign up for a sweepstakes run by some outfit that had terms and conditions you agreed to, any out-of-the-blue winner notification is almost surely a scam. I've left messages and emails for Joe P. & Sheldon Stanhope, none of which have been returned and they are never available. Our records indicate the company failed to respond to the one complaint brought to its attention. When I had enough and gave him a few words back he said "we could either do this the easy way or the hard way". According to ARDA, the American Resort Development Association, the average cost of a timeshare in 2019 is $21,445. Then suddenly, they changed the rules to allow "members only" to participate in the smart stays. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register. It's hard to believe Coral Resorts/Palmera Vacation Club is still able to pull off this scam on Hilton Head Island. Coral Sands is situated perfectly in the heart of Hilton Head near Coligny Beach. Not to mention, timeshare resale scams can target owners in need of relief. Fractional ownership such as timeshare may be a good way to vacation to the same place every yearbut its a lousy overall investment. Now, I'm having nightmarish thoughts that someone will refuse to accept the letter delivery, etc. Must call to book. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Re: Palmera Vacation Club 5 years ago Save Just went through a similar situation as you. I told him that I knew exactly what he was doing and that it wasn't going to work, we are not into being manipulated. Contact Information 33 Office Park Rd Ste 218 Hilton Head, SC 29928-4655 Visit Website (843) 842-3490 Customer Complaints 20 complaints closed in last 3 years 10 complaints closed in last 12. we are convinced we made a BIG mistake and composed a letter to cancel the contract. We fell for it almost 4 years ago and it sounds as though it has been going on for a very long time. In may 2019 i received a blank form from mr sheldon his contact is 843-842-2490 ex 227 requesting me to sign and return the document back to hm. This is an absolute fiasco and I demand this matter be resolved immediately by returning my 2 RCI timeshares, $9K + closing costs +/-$1100 for monthly bank drafts. One thing for sure you make your payments on time they don't report to the credit Bureau but get behind and they turn you over to collection agency; COVID 19 or not they don't care. Some systems only allow USPS. $291.18/mo Est. Palmera Vacation Club Click to Rate or Add Salary Add Interview Add Benefits Glassdoor has 3 Palmera Vacation Club reviews submitted anonymously by Palmera Vacation Club employees. What is the cost??? We bought 2000 points, in which the salesman told us and the other couple we were with, would get us 2.5 weeks per year in a 2 bedroom suite. to the resort just about 1 year later and went to the sales office He also danced around answering a lot of questions. Our credit is being held hostage by Palmera Time Share. Palmera Vacation Club 5 years ago Save I have bought into a time share that is on a points system, where a certain amount of points buys you a certain amount of weeks. Most owners do in fact love their timeshare , but sometimes our lifestyles change or we just cant vacation like we used to. The cost, fees, points, maintenance yearly, I want to give it away, We just want to walk away from the contract. They to used the same ploy of telling you they would sell your old timeshare thru VSI and you would get a check to pay for your Palmera / Vacations Anytime membership. This was a hassle no doubt. Please let me know what happened or who to contact. Making a full refund, as the consumer requested, Refuse to adjust, relying on terms of agreement. Revdex.com: I have reviewed the response made by the business in reference to complaint ID 12109628, and find that this resolution is satisfactory to me. Verified customer. No. Palmera Sales rep. Joe Pepitone stated the $128.21 takes care of "no more exchange fees or maintenance fees" and confirmed I have purchased several more points for even more vacations with much more availability. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated. Repeat this to yourself as often as is necessary. We paid cash, so we don't have that leverage. I hope you were able to get some resolution on your problem and aren't stuck with this scam of a vacation club/timeshare. Not only is the average cost of a timeshare much lower than your lifetime of vacations, but timeshare units offer much more space than the typical hotel. Receive 15% off your exchange fee on select locations like Shenandoah Valley, Phoenix and Sedona! We arrived at 9am along with dozens of other potential buyers. Proudly SupportsTimeshare.com. Washington Seller of Travel Reg. Box 7602, Hilton Head Island, SC 29938. From RCI Gold Crown standards, to Trip Advisors Excellence awards, to private communities, easy beach access, and beautiful accommodations, our resorts have everything you need for a luxurious relaxing vacation.
