The BancPass Starter Kit includes the following: When a User drives the road, the RFID chip in the toll tag is detected and read. I missed two days of work, but she was so nice to call me and check up on me. Accountable for call quality, attendance, and adherence to work schedule results. PLEASE NOTE: BancPass posts transactions as soon as they are received from the Toll Operator. Posted: 02/16/2023 Industry: Customer Care Job Number: CP4743741216 Pay Rate: 15.75. 281-875-EASY (3279) You may visit their website or send an . 1 follower 1 connection. Meeting daily, weekly, and monthly production objectives. They understand our culture and the positions we have open and provide candidates the fit it well. I have a disabled vet plate or other plate that allows for free tolls? We are a Recognized Tenants Organization (RTO) with East Lothian Council, ELHA . Toll amount owed is typically available within 7-10 business days of your trip. This page includes FAQs related to the BancPass Toll Sticker and also information specific to your local Toll Operator such as new road openings, electronic conversions, system issues, and any other information our Users need to know! Pay and Career. Hours may vary based on the business needs of the HCAO. Were proud to be a part of the following organizations: There are currently no related jobs. Place/answer phone calls to the customer answering EZ Tag questions. Each tolling entity may choose if and how they implement Texas Transportation Code 372.053. You Will Find Thewww hctra org loginTop Links Here. If you missed a toll while driving a rental vehicle, please contact your rental car company to make a payment. doxo is not an affiliate of Harris County Toll Road Authority. var checkSSL = function() { If you enjoy assisting others, you will enjoy being a Call Center Representative for the Harris County Toll Road Authority. doxo is the simple, protected way to pay your bills with a singleaccountand accomplish your financial goals. You may visit their website or send an email request by clicking HCTRA Email Support. This is not an error with the BancPass system. background-color: #376d7d; You can contact them directly by phone at 281-875-3279. Can I find my bill online? To reload the account, a User can simply take the Reload card to any participating retailer and reload using cash or debit. 3,107,130 Active TxTags as of March 1, 2023. Ripoff Report Needs Your Help! They work really hard to support us and it shows. If you get a violation or pay-by-mail notice believe it to be an error, send an image of the notice tosupport@BancPass.com. Pay with your Visa, MasterCard, or Discover credit card or debit card, with Apple Pay, or with your bank account. Contact Us. for HCTRA (VEC)$15.75/hr. Track correspondence sent, received, or requiring further action in case management system. Haddington, Scotland, United Kingdom. You are about to be logged out due to inactivity. .hmg-jb-btn-primary, a.hmg-jb-btn-primary,.hmg-jb-btn-primary.active, .hmg-jb-btn-primary.focus, .hmg-jb-btn-primary:active, .hmg-jb-btn-primary:focus, .hmg-jb-btn-primary:hover,a.hmg-jb-btn-primary.active, a.hmg-jb-btn-primary.focus, a.hmg-jb-btn-primary:active, a.hmg-jb-btn-primary:focus, a.hmg-jb-btn-primary:hover { Contact Phone. BancPass and PlusPass does not work outside of those allotted states. Learn More. Sugar Land, TX 77479. Houston, TX 77040. color: #203f48; I ve enjoyed working with my recruiter, and if I have any questions they are there to help. The BancPass phone app allows users to register new tags, view all toll charges, & check account balances. No minimum balance required. You can unsubscribe from these emails at any time. More Harris County Toll Road Authority FAQs. The person in this role uses standard office equipment such as computers, printers, scanners/copiers, and phones. If you enjoy assisting others, you will enjoy being a Call Center Representative for the Harris County Toll Road Authority. For roadway inquiries including maps and hours of operation, you may also visit https://www.ridemetro.org . If i have to pay somthing place contact me. HCTRA - Violation Collections Department/Collections. Prefer to pay as you go, and Pay your way? You may change your License Plate number using the BancPass phone-app, or by calling: 866-978-5061. Why isnt my app updating my tolls? Reasonable efforts have been made to provide an accurate translation, however, no automated translation is perfect nor is it intended to replace human translators. This is largely a sedentary role that requires standing or sitting for prolonged periods, exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body, repetitive motions requiring dexterity such as keyboarding that may include the wrists, hands, and/or fingers, communicating with others to exchange concepts and information, problem-solving, decision-making, organization, the ability to read/write, and the ability to manage workplace stressors such as adversarial interactions. If you fail to register your License Plate you may receive toll invoices or violations for your vehicle. Mobile:832.725.5443 Visit Harris County Toll Road Authority Website. 6538 South Frwy. Click here .hmg-jb-bg-primary { The HCTRA Veteran Discount Tolling Program applies only on toll roads operated by the Harris County Toll Road Authority. download the app and log into your account using the same username and password Verify to immediately update business information, respond to reviews, and more! Please contact Customer Service at 281-875-3279 or visit any EZ TAG Store. Please be ready to provide the vehicle . BancPass users will be charged the electronic toll tag discounted rate. In recognition of Independence Day, HCTRA customer service call center and administrative offices will be closed Friday, July 3. Business operations will resume Monday, July 6. The Harris County Toll Road Authority (HCTRA) operates toll roads within the Greater Houston Metropolitan region through the use of EZ TAG. Free customer service/helpdesk job search site: HCTRA Assistant Dispatcher 1st and 3rd Shift job in Houston Texas, USA. color: #376d7d; By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia, Start-up and Commissioning Director - Water and Wastewater, RPA & UIpath Project Manager - Immediate Joiner, Per Diem Sterile Processing Technician Some Weekends Required - Einstein Montgomery New Rate, starpower Associate Director, Influencer and Entertainment Marketing, Executive Assistant - Kiewit Nuclear Solutions, See who Harris County has hired for this role. queue.script("/js/bootstrap.min.js").wait() How is the BancPass Toll Sticker program different from other toll tag programs?? Use of Browser Cookies: Functions on this site such as Search, Login, Registration Forms depend on the use of "Necessary Cookies". You choose when and how much to replenish! HCTRA invites you to share your feedback TONIGHT at the Hardy Downtown Connector Interactive Public Workshop! In recognition of Thanksgiving, HCTRA customer service call center and administrative offices will be closed Thursday, November 26 and Friday, November 27. Business operations will resume Monday, November 30. Customer service is terrible. Also Known as: HCTRA. Business operations will resume Monday, January 3, 2022. You may also call 866-978-5061 during normal business hours. Assistant Dispatcher HCTRA [ 2 shifts available] $15.75 /hr. The Harris County Toll Road Authority improves mobility in the Greater Houston Metropolitan area through excellence in the operation of urban toll highway systems while upholding a commitment to leadership, public service, and quality of life. Where We Are a Service Provider. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen. As an equal-opportunity employer, we value our employees and foster an environment of respect, integrity, and trust in every aspect of employment. How can I pay my Harris County Toll Road Authority bill? Mon Friday 7:30 AM 5:30 PM. Managing your EZ TAG account just got easier. | Wilshire North Houston Hours/. See all the best ways overall to get in contact with EZ TAG ASAP. Logos and other trademarks within this site are the property of their respective owners. Unpaid tolls may result in additional fees and penalties, including issuance . San Antonio, TX. Must be able to utilize a headset and computer terminal while navigating through multiple computer systems to input and retrieve information. How do I contact METRO about their HOT lanes? Social . .hmg-jb-btn-primary.active, .hmg-jb-btn-primary.focus, .hmg-jb-btn-primary:active, .hmg-jb-btn-primary:focus, .hmg-jb-btn-primary:hover,a.hmg-jb-btn-primary.active, a.hmg-jb-btn-primary.focus, a.hmg-jb-btn-primary:active, a.hmg-jb-btn-primary:focus, a.hmg-jb-btn-primary:hover { https://sprod-m.hctra.org/TollRates?tollRoad=Ft. It has been a lifesaver to me and my family. . .hmg-jb .noUi-connect, .hmg-jb .noUi-handle, .hmg-jb input[type=checkbox]:checked+span:before, .hmg-jb input[type=radio]:checked+span:before { background-color: #203f48; 1st. However you identify and whatever your background, we encourage you to apply today. Customer Service Representative (Former Employee) - Houston, TX - July 6, 2021. it is a good job if you like working from 9-5 and a decent pay with decent benefits and if you also want to stay long term in a career this is a job for it. Proficiency with technology and tools such as Windows 10, Microsoft Word, Excel, Outlook, Adobe Acrobat Software, PowerPoint. This is an error with the Toll Operators billing system. HCTRA will continue to monitor TxTag's progress and will work with customers to address their concerns. Resource Staffing provides a variety of positions for jobseekers; they are able to help a multitude of people become employed under an agency that is organized and well established. Got logged out, and when I tried to log back in only one time, my account was locked for an hour due to too many incorrect login attempts. I try to cancel by Phone but i cant make it Btw, I considered the EZ Tag Express app, but the reviews were terrible and I couldnt afford the risk of a citation being sent to my rental car company. How do I contact customer service? . It is up to the User to contact the Toll Operator to handle these types of infractions or notices. Where are my transactions? By clicking Agree & Join, you agree to the LinkedIn, You can save your resume and apply to jobs in minutes on LinkedIn. We'll be seeing you at 6:30 p.m. at Sherman Elementary! Your real card info stays hidden. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. The tag ID number is matched to an account and the amount of the toll is debited from the account balance. doxo is not an affiliate of Harris County Toll Road Authority. Get email updates for new Customer Service Representative jobs in Houston, TX. Pay yourHarris County Toll Road Authoritybill online with doxo, Pay with a credit card, debit card, or direct from your bankaccount. 1485. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before. Check your account activity. TxTag has launched a new website to make it even easier for you to manage your account. You can update your choices at any time in your settings. Please allow 24 hours for a customer service agent to respond to emails. } BancPass posts tolls as they are charged to the account. doxo is the simple, protected way to pay your bills with a single account and accomplish your financial goals. Please allow 24 hours for a customer service agent to respond to emails. HCTRA is the largest Tenants and Residents association in East Lothian and is a member of ELTRP and the Tenants Information Service. } Ability to use sound judgment, coming to logical conclusions. Visit CareerBliss to research Harris County Toll Road Authority salaries, reviews and benefits. Monthly statements allow you to view your account activity. What If deactivate my BancPass Toll Sticker? They have given me comfort in knowing I can trust their recommendations for our staffing needs. Popups are being blocked on your browser, please make sure the popup blocker is not enable while using the application. Toll Operators have different rules, laws, and requirements for driving their roads. Pay your Harris County Toll Road Authority bill online with doxo, Pay with a credit card, debit card, or direct from your bank account. BLUERIDGE TRANSPORTATION GROUP, LLC Were only here for another ten days. color: #376d7d; doxo is a secure all-in-one service to organize all your provider accounts in a single app, enabling reliable payment delivery to thousands of billers. Cancel a subscription / trial at anytime by blocking the site or app on your Justuseapp Card. You will be notified and given an option to opt-out of BancPass service fees prior to being charged. As a reminder, HCTRA's current call center hours are Monday through Friday, 8:30 a.m. to 4:30 p.m. Log in to manage your EZ TAG account . Tracy reached out via a telephone call to see how I was doing after a very bad accident I had on the freeway. Houston, Texas 77021 DONATE NOW! The amount of a reload includes a $2 fee. Support Phone. SIGN UP PAY TOLLS & INVOICES BUSINESS OPPORTUNITIES. Customer Service Hours Mon - Friday 7:30 AM - 5:30 PM. 281-875-3279. What a useless bureaucracy. If You Have Issues With Login And Other Do Let Us Know In The Comment Section. Open an account. I ordered our transponders on July 3, 2020. HCTRAreserves the right to monitor sessions, track usage and to restrict access to anyone at any time and for any reason. HCTRA Customer Service Closed Published on: February 15, 2021. I ve worked as a model home attendant 17 years and have always received positive results from the staff I ve worked with. E-Mail: [email protected] Website: Visit Harris County Toll Road Authority Website . Ability to comply with office training requirements. Travel Tools. You will be responsible for charges incurred up to the time that BancPass is notified. (Enter less keywords for more results. x We use cookies to ensure that we give you the best experience on our website. Never worry about a negative balance, violations, fines, or fees. Please sign up for, https://cdn.haleymarketing.com/templates/62660/logos/logo.png. I have worked here for over 3 years and I have the utmost love and appreciation for this company. How is Harris County Toll Road Authority rated? As an equal-opportunity employer, we value our employees and foster an environment of respect, integrity, and trust in every aspect of employment. - Leading role in building up and improving . If you are a EZ TAG customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using EZ TAG. Ability to problem solve, organize, and prioritize assignments to meet deadlines. $27K Customer Service Representative Average Salary at Harris County Toll Road Authority in the United States (17 salaries)-$1K (3%) less than national . Your account will be fully closed 120 days after cancellation in order to allow all tolls that were incurred prior to the account cancelling, to post. HCTRA Harris County Toll Road Authority. If you need assistance, please contact Customer Service. Sign in to create your job alert for Customer Service Representative jobs in Houston, TX. Sometimes errors happen and a Toll Operator may mistakenly send a violation notice or pay-by-mail notice to a User with a valid toll tag account. For quicker assistance, please have one of the available items below ready when contacting HCTRA. If you accidentally missed paying for tolls, but have not received an invoice, you can also pay for those online before additional fees are assessed. Hilton Honors Number. I recommended Resource Staffing to someone just last week and I m sure I will continue to do so. Please check with other tolling agencies directly for questions about their policies and programs. } Provide payment plans and resolutions on past-due accounts, Enter data efficiently/Communicate via email with little to no errors, Ability to handle a high volume of incoming calls speaking Spanish, Vietnamese, and Chinese speakers, Ability to handle billing inquiries and address changes in Spanish, Vietnamese, and Chinese speakers, Computer proficiency and strong typing skills 40 WPM, Must be detail-oriented and have superior communication skills, Must pass a drug screen and criminal background check, Must have collection and banking experience, Satisfaction assisting Harris County toll road customers. Copyright 2023 College Recruiter, Inc. | Privacy Policy | Terms of Use, This is an invitation from Resource Staffing to take the HCTRA E-Skills Assessments by clicking on the following link: https://es.eskill.com/es/quiz?testId=fa6db38336b6cb07, The assessment will begin only after you've logged in and read the instructions, Before you begin the assessment, please verify your settings by clicking on the "Check Your System Settings" button on the assessment Login page. Maintains knowledge of the procedures to open, close, and update files and notes accurately using the case management database and run reports. Users can view their account balance via the BancPass phone app. TheHCTRA.orgwebsite has been translated for your convenience using translation software powered by Google Translate. The latest review Lien release was posted on Sep 19, 2022. NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Harris County Toll Road Authority, Developer: Harris County Toll Road Authority, Website: Visit Harris County Toll Road Authority Website. We will resume normal operations Tuesday, December 27. If you fail to register your license plate you will be responsible for all violation charges and additional fees as assessed by the toll agency. Click the link in the email we sent to to verify your email address and activate your job alert. 2555. The staff responds very quickly and with details. Receiving inbound calls and/or make outbound calls to taxpayers to collect delinquent property taxes. equipment. My account always claims Ive failed multiple attempts trying to login in even with PW saved and Face ID enabled. Position requires ability to work in a very structured environment with a diverse workforce. when I called back in to make the payment I was met with a horrible customer service rep that treated me so bad I had to just ask . checkSSL(); } This is not just an issue for BancPass customers but all customers who drive the particular roads that are delayed. You can do this by: 1) reviewing the SMS text messages we send you regarding your balance; 2) using the BancPass phone app, or 3) by calling 866-978-5061. However, if a Users account is not properly funded, the Toll Operator will not be able to charge the account and the User could receive a violation or pay-by-mail notice. For all customer service requests, including paying tolls, disputes, toll rates and account information, please contact the Harris County Toll Road Authority. Last Modified May 6, 2020. They found me something that really suited my personality and the type of work I like and they found it fast! Sep 2015 - Dec 20172 years 4 months. Be safe from hackers and unwanted bills. If you continue, you agree with our policy statement. Be sure to have two identifying pieces of information from the following list: BancPass does not initiate charges to your account. doxo is a secure all-in-one service to organize all your provider accounts in a single app, enabling reliable payment delivery to thousands of billers. if (jQuery.url('protocol') != 'https' && jQuery.url('hostname') == jb_url_lower ) { Copyright 20042023 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. Harris County Toll Road Authority. .script("/js/multiple-select.js").wait() Shift: 7am-3pmMust Be Bilingual. Mar 01 2023. Please include a clear image of the invoice details including the invoice number, vehicle details, and transaction details. gxx@hctra.org: Jamela Tatum: Customer Service Representative: Texas, USA jxx@hctra.org: Dan Surowiec: Senior QA Consultant: Texas, USA dxx@hctra.org: Bernadette Gaston: Supervisor: Texas . Learn about Harris County Toll Road Authority culture, salaries, benefits, work-life balance, management, job security, and more. Purchasing and activating the BancPass Toll Sticker does not relieve you of your violations or pay-by-mail bills. We arrived in Houston for a one month stay, and I realized that we needed to order these transponders. Also, some trainers are not the most helpful, some can be rude and you cannot be a minute . doxo enables secure bill payment on your behalf and is not an affiliate of or endorsed by Harris County Toll Road Authority. For example, there are some toll operators that do not permit a User who has outstanding violations or pay-by-mail bills to drive the road. Listed below are our top recommendations on how to get in contact with EZ TAG. Order your EZ TAG. No endorsement has been given nor is implied. Research owner contact information as needed. padding: 0 20px 0 20px !important; | Downtown Houston5-day work weekdays including Saturday or 8-hour shifts starting between 7:30 a.m. and 9:45 a.m.If you enjoy assisting others, you will enjoy this inbound VEC Vehicle Collections Call Center Representative position for Harris County Toll Road Authority. Please contact customer support if you require additional assistance. I received a letter from the Harris County Toll Road Authority that I owed a toll for blowing through their toll station in Houston. .hmg-jb-panel-body { Voice messages left after hours will be returned the following day. Free mobile app available on Google Play & Apple App Store, Never miss a due date with reminders and scheduled payments, Pay thousands of billers directly from your phone. Due to COVID, the state stores are closed, so the only choice was to order them online and wait for them to arrive in the mail before activating them (Im spoiled by the system in Florida, where you can buy a Sunpass at Publix and immediately activate it online - the opposite of the system in Texas). This position primarily operates in a professional office environment. .script("/js/hmgjb-script.js?v=4.3.21").wait(); Bellaire, Join to apply for the Customer Service Representative - Compliance & Revenue Division (Property Tax Collections) role at Harris County. You can try any of the methods below to contact EZ TAG. Very caring. Bilingual Customer Service Representative at Harris County Toll Road Authority Houston, Texas, United States. The Harris County Toll Road Authority (HCTRA) customer service call center, administrative offices, and EZ TAG stores will be closed Friday, December 23 through Monday, December 26 in recognition of the Christmas holiday. Log in to manage your EZ TAG account. } No endorsement has been given nor is implied. Optional For Hilton Honors related questions or issues. As a reminder, HCTRA's current call center hours are Monday through Friday, 8:30 a.m. to 4:30 p.m. . For roadside . Please include the detailed page showing the license plate, time/location and toll amount. It is important to address a notice that has been sent in error as soon as possible before it ages and escalates to collections. - Leading role in assigning and receiving I.T. Reveal contacts of top Harris County Toll Road Authority managers and employees. You may choose to opt-out of ad cookies. Referrals increase your chances of interviewing at Harris County by 2x. Learn about doxo and how we protect users' payments. Open an EZ Tagaccountonline today. I dont want to contineue with the service The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). We continuously work to inform Toll Operators of our Users frustration and also work to message our Users when we are alerted of a Toll Operator system issue. How do I change the phone number on my account? Job Description Collections Violations Dept. You can email support@bancpass.com or call Customer Service 866-978-5061 Monday - Friday during normal business hours. Phone Number. These simple steps can help customers avoid the hassle and surprise of receiving a bill for unpaid tolls in the mail! Learn more in our Cookie Policy. Your job seeking activity is only visible to you. We have over 1,000,000 users and companies will listen to us. The minimum reload amount is $15. Important: All applicants must complete the assessment.
