My new Windows 11 laptop will not come up with a screen for the hub manager, either displaying a blank screen or occasionally shown raw HTML. Broadband & internet Setting up BT Business Hub or router Broadband & internet Search Popular Commonly asked questions Setting up Get up and running Using Making the most of . With Band Steering on, the Hub steers your devices to the best wireless band for them. First, reset the router, either by pulling its plug out or by using the reset button on the top of the device. Just need to find the bit of software that is trying to protect me from my hub which does not have a security certificate! BT Home Hub 5 - Information and troubleshooting guide (for Fibre you install yourself). It's now even easier to manage the Hub's settings and to get the best wi-fi set-up. >, Where do I find the default admin password for my BT Hub? If you've still got problems, try ourBroadband troubleshooter>, If you've got Complete Wi-Fi and need help connecting your Wi-Fi disc, see How do I set up Complete Wi-Fi? 16-08-2022 To set a different password, first of all type 192.168.1.254 into a web browser to access BT Hub Manager. Fix Problems and faults Contact Chat, phone, or email Setting up BT Business Hub or router Guide to the BT Business Smart Hub 2 Guide to the BT Business Smart Hub Ports are virtual pathways and you can create rules that can block or forward inbound data packets to specific devices on your local network. When your device connects, it automatically chooses the best wireless band. Every device that uses the internet sends its packets of data through specific ports. Full Fibre customers wont use microfilters. Also restart the computer/tablet/mobile youre using to access the Smart Hub Manager, in case theres a problem with the device rather than the router. How do I create a Port Forwarding rule on my Smart Hub? Slide the two parts of the Hub's power plug together until they click into place. How to open the Hub Manager Open a new web browser Type 192.168.1.254 into the address bar If your router wasn't supplied by BT, you can check the instructions supplied with the equipment. Choose BT Access Control from the options. A master socket is the main socket for the phone line in your home. >, BT Home Hub 5 - Information and troubleshooting guide. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. Click here for more about setting up Full Fibre yourself >. This is where youll find all the essential settings for managing the nuts and bolts of your broadband connection, including changing your wifi password, setting parental controls and restricting the devices that can connect to your broadband. If your Smart Hub doesnt have a red WAN port, you may have been sent the wrong Hub type. Maybe change the password, adjust the parental controls or switch off the hugely irritating Smart Setup. Instead the Smart Hub 2 connects to the Openreach modem (or ONT). You'll then be able to change these settings: Separate Bands Use an alternative browser; for example, if your first attempt was with Google Chrome, try using Firefox instead. He was once Deputy Editor of Mail Online and remains in therapy to this day. Network Name If you're still having trouble try our community forum. The default mode here is Mode 1. >, How do I set up port forwarding on my BT Hub? Our helpful guide shows you how to change the admin password on your BT Hub. Instead the Home Hub 5 connects to the Openreach modem (or ONT). If you've been activated, double check everything is connected properly before trying our connection troubleshooter>. Use the links to find out more about how you use the Hub Manager to change settings: What is Smart Setup on the BT Hub? None - anyone can connect to your wireless network without entering a password. You can then enter your password in the usual field to access BT Hub Manager. If you have an engineer appointment booked to install BT Broadband, they'll connect up your BT Hub for you. According to BT, these latest broadband routers are more powerful than ever, allowing customers to connect more devices than before without any discernible loss of download speed. This means when you search for your Hub in the list of wireless names on your device you'll only see one. BT Smart Hub and Ultrafast Smart Hub Type 192.168.1.254 in a web browser to open BT Hub Manager. Learn about the BT Hub Manager Alongside the launch of our new BT Smart Hub 2, we've redesigned the Hub Manager. Every device that uses the internet sends its packets of data through specific ports. If it isn't blue, see connection troubleshooting below for help with connecting. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. The Big Tech Question is a joint venture between, switch off the hugely irritating Smart Setup. Distinguished Sage, never noticed http vs https. Make sure that your computer is connected to the Smart Hub via Ethernet or . So my problem is nearly solved. That all sounds great, you say, but to make the most of your fancy superfast broadband internet connection you need to be able to access the BT Hub Manager. >, How do I set up port forwarding on my BT Hub? You can change the wireless name of your Hub so it's easy to spot in the list of wireless networks that pops up when you're searching for a network on your device. Security type Can I connect my BT Hub using a telephone extension lead or socket doubler/splitter? How do I use my Smart Hub as a modem only? Here's how to set up a Hub 3. It's on or it's off. From the Hub Manager home page, go to - Advanced Settings > Broadband > Dynamic DNS. Enter your BT hub admin password. Yvonne, How do I retrieve my phone numbers from the stored file I place on the router manager, The Big Tech Question delivers straight answers to the biggest questions in tech. It may be your browser causing the issue do check in its settings or in your Antivirus program. You can re-use your filter and Ethernet cables so please keep them. Your Smart Hub automatically scans for the best wireless channel. You should be able to access the Smart Hub Manager from any web browser, be it a smartphone, tablet or full-blown computer. To set up port forwarding, click a dropdown for your model of Hub. Are you having problems with BT Hub Manager? For instance, you could change it from the default, which will be similar to BTBHub6-ABCD, to something more meaningful to you or your customers, like Tom's Caf'. Important! >, How do I see which of my BT Hub's wireless bands my device is connected to? Press the Rescan button to make it scan again. >. Viewing the status of your Smart Hub 2; Changing the wireless settings on Smart Hub 2; Restricting the wireless devices that can connect to your Smart Hub 2; Setting up IPv4/IPv6 DNS servers or dynamic DNS on Smart Hub 2; Using Smart Hub 2 as a modem only . Press 'Enter'. A master socket is the main socket for the phone line in your home. Plug the broadband cable (grey ends) into your Hub and the other end into your master phone socket. >. Advanced settings Open a new web browser on a device connected to your Hub and type 192.168.1.254 in the address bar. Well help you ease the pain and get you to a solution - fast! If it's not listed you'll need to create a new port forwarding rule. If you've got Broadband (copper broadband) download the user guide below or follow these instructions. Ah ha gg30340, that's why you are aDistinguished Sage, never noticed http vs https. Modes 2 and 3 may connect you but they'll also reduce or disable some wireless features so your range and speed might take a hit to improve reliability. Next, select the first device that you want to control and choose the days and times for which you want to set limits. If there is already some text in the address bar. Here's how to set up a Hub 4 or Hub 5. It's easy to get answers to your questions: How do I set up port forwarding on my BT Hub? How do I change my Smart Hub's wireless settings? If you've a Hub 4 or Broadband (copper broadband) download the relevant user guide below or follow these instructions. Remember, if you've a Hub 4 and Fibre broadband then you'll need to set it up with the Openreach modem - see the instructions further down. The BT Hub manager lets you make changes to your BT Hub settings so you can get the best out of your wi-fi and broadband. Learn about the BT Hub Manager Alongside the launch of our new BT Smart Hub 2, we've redesigned the Hub Manager. You'll need your Hub's wireless network name and password. Alongside the launch of our new BT Smart Hub 2, we've redesigned the Hub Manager. Re: BT Smart Hub 2 manager and Windows 11. If you do have a problem with the Wi-Fi, this may reveal what it is. So if you're connecting a device that you'll be using around your premises, it's better to connect it to the 2.4GHz band. For security reasons you might want to change the admin password for your smart hub manager every now and again. By default, your Smart Hub will have this switched off. How do I set up port forwarding on my BT Hub. Learn how your comment data is processed. They're on the back of your Hub. It's now even easier to manage the Hub's settings and to get the best wi-fi set-up. (Make sure you're connected to your home network.) If your Hub doesnt have a red WAN port, you may have been sent the wrong Hub type. The default external and internal port that is used for HTTP webserver is port 80, this may vary depending on how youre set up. >, How do I turn wireless on and off on the BT Hub? Also, what to do if you've forgotten it. BT Home Hub 3 - BT Total Broadband getting started (2012-2013 version), If you have it, unplug all your old broadband kit, including the old power plug, filters and Ethernet cables and send it back to us for recycling>. Enter your email address to subscribe to this blog and receive notifications of new posts by email. Note: you'll need a Dynamic DNS service provider to use this feature. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips, Positioning your Smart Hub 2 to get the most from your wi-fi, Download the Business Smart Hub 2 user guide, Changing the wireless settings on Smart Hub 2, Restricting the wireless devices that can connect to your Smart Hub 2, Setting up IPv4/IPv6 DNS servers or dynamic DNS on Smart Hub 2, Controlling the time when devices can access the internet on Smart Hub 2, Creating a Port Forwarding rule on Smart Hub 2, Set up and assign multiple Static IP addresses on the Smart Hub 2, WAN port on Smart Hub 2 and using it for Ethernet, Getting started with your BT Business products (onboarding guide). Sorry not much help really. Click on the title and picture of your Hub to see links to all our help. >, How do I turn off BT Access Control for a device? Youll also need to add a password hint. A steady blue light on the front of the Hub means everything's OK. Give it a couple of minutes. Switch off the router and switch it back on again. Click, Once saved, your new rule will appear on the table, Open a new web browser on your connected device and type 192.168.1.254 into the address bar. The light on the front will change colours while your Hub sets itself up. To get the latest on your appointment, go to www.bt.com/ordertracking>. This will open the Hub Manager. You will need to check the documentation provided from the hardware manufacturer, software/service provider or contact your IT support to identify the port range, Select the protocol appropriate to the rule you are adding, and click, If you need to open multiple ports within your new rule you can, repeat the process for the new ports you want to add, Once you have finished adding - remember you need to save your changes. You'll find it on the back of the Hub if you haven't updated it. This takes a few minutes. If you're not sure what the Hub 5 looks like, it's the one with the blue line across the front. You can turn it on or off. Announcements, Guides & Community Updates. In the Home Network part of BT Hub Manager you will clearly see all the devices that are currently connected to your BT hub. The easiest way to access the BT Smart Hub Manager is to type 192.168.1.254 into a web browser, or simply click on our link. In order to get download speeds of 100Mbps and over, its important you use the supplied red Cat5e Ethernet cable, if you use another cable you may get slower speeds. >, What is the Smart Wireless feature in my BT Hub? The video below shows you how to set up your BT Smart Hub. How do I use different DNS servers or set up dynamic DNS on my Smart Hub? Then follow these simple instructions: You will be asked to enter a password. If yours is a BT Smart Hub or Smart Hub 2 youll see a, If youve got BT Home Hub 4 or Hub 5, click on. >, Where do I find the default admin password for my BT Hub? Use your Hub Manager to get the best from your WiFi and manage settings: see all your connected devices; see your broadband performance; fix problems using help wizards; access advanced settings; change your WiFi password To open your Hub Manager: make sure your Hub Manager is connected to your computer; open your web browser on your device Fibre customers: Many faults can be fixed by power cycling the Openreach modem turning it off and on again. It's also easy to see the Hub Manager across all devices. This table shows the main differences between them. Hub manager Hi I am trying to access my BT Hub to make settings and see what devices are connected. The red-ended Ethernet cable goes from the Port/LAN1 slot on the ONT to the red port marked WAN on the Home Hub 5. The process for changing the password on BT Home Hub 3, Hub 4 and Hub 5 is exactly the same as above but without needing to click on System first. If its the first time youve used BT Hub Manager you will need to enter the admin password on the back of the broadband router. on Alternatively choose your Hub from the dropdown to find out how to connect. how do I find out what download speed I should be getting? Ethernet sockets are becoming increasingly rare on laptops, but if you are able to plug a cable directly between router and computer, do so. Do you want to know how to get the most from your BT Business Smart Hub 2, from setting it up to fixing problems? How to access the Smart Hub Manager; Download the Business Smart Hub 2 user guide; Using. Unplug the battery pack from the power supply. How to access the Smart Hub Manager The Hub Manager is where you can change or view your Hub's settings. The easiest way to access the BT Smart Hub Manager is to type 192.168.1.254 into a web browser, or simply click on our link. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips, Positioning your Hub to get the most from your wi-fi, Download the Business Smart Hub user guide.
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