The No. I use an AppleTV 4 (HD) with HDMI to a beamer and the audio is going to a AppleTV 3 to feed it optically into my HiFi. Even though some tried playing content after toggling Dolby on and off or changing HDMI cables, nothing seems to have worked. If volume control doesn't work automatically, you can manually program your Siri Remote or Apple TV Remote: On your Apple TV 4K or Apple TV HD, go to Settings > Remotes and Devices > Volume Control. Want to know more about us? On Apple TV: Click on the Settings app on the Home screen. Experiencing same issue with all live services. Right now I have connected my ATV straight to my LG CX using a HDMI 2.1 cable, and then from the LG CX out to my Samsung Q950A soundbar using eArc. Again, this seems to happen most frequently with Netflix and HBO Now. May 8, 2021 9:03 AM in response to Celkins0, Also, agree with others when played with front audio, it was excellent 3D sound effect. #1. Blackbeard456, User profile for user: Alt1037, User profile for user: Spoke to support over the phone, no fix in sight, no way to downgrade from tvOS 15 Really disappointed. When the match frame rate is on some content has really annoying lip sync content. If I restart it, the problem is temporarily fixed, but after about 5 minutes of watching Netflix or hbo now, the audio will start lagging. Hyper's new hub aims to be just what you need. Users have been facing audio sync issues while syncing the stock TV speakers with HomePods or other wireless speakers. any proposed solutions on the community forums. PiunikaWeb.com is owned and operated by DeepSeaGem Technologies India. Control whether Apple TV outputs Dolby Digital encoded audio Decide what language to use for subtitles and audio tracks in foreign language content Calibrate your video or audio or check your HDMI connection to Apple TV Adjust video settings Watch Apple TV without disturbing others Set the language of audio and subtitles Adjust other audio settings provided; every potential issue may involve several factors not detailed in the conversations Works great for years. Try to check if your TV has one. If I pause and immediately play it is resynced. Apple may provide or recommend responses as a possible solution based on the information Your iPhone and Apple TV are put through a series of tests that includes the playing of sound tones. Audio still out of sync from ATV to home pods. Have exactly the same issues with the audio advanced to the picture. Im hesitating recommending this to my clients as I will be dealing with service calls all the time. Thanks to its large catalog of content, one can enjoy thousands of hours of video playback. The test itself doesn't require further interaction. Shame on you Apple. Apple added powerful new M2 Pro and M2 Max chips to the 14-inch MacBook Pro. Your device will automatically restart while installing the updates. If its still not working restart or reset HomePods Reset HomePod - Apple Support, A Reset or removal will require setting them up again. wouterdam, User profile for user: - YouTube Community Skip to main content YouTube Help Sign in Google Help Help. Glad to hear, but 15.1 isn't public at the moment Oct 7, 2021 10:09 AM in response to aigars16, Ahh sorry about that , I assumed it was, Im working from my one Beta box. I updated my HomePods and AppleTV HD to 14.2. Once the audio starts to lag with the service, it continues to lag once I exit the app. Update 2 (January 30, 2023) 04:23 pm (IST): YouTube support now say that they are working to fix this issue. Sound is "sent" to 3rd generation Apple TV to utilize the optical audio out. In five minutes it gets about 5 seconds off. A number of subscribers of Apple TV are discovering sound problems in recent release "Greyhound," with an audio sync issue being noticed roughly an hour into the movie. Apr 28, 2021 11:40 AM in response to ashtv. It was never a problem with my old AirPods. Those affected can try it as a potential workaround and see if it helps. Interestingly, movie previews are apparently unaffected by the issue. Looks like no ones replied in a while. Why is there no student checking it with some devices before they roll it out? The Mac Pro is still available as the Mac to switch to Apple Silicon. Very frustrating. I had exactly the same issue. Earlier, the issue was more pronounced on Apple TV, but now other platforms seem affected as well. Changing between audio formats doesnt do anything (a suggestion I saw when researching the topic). Oct 7, 2021 7:41 PM in response to dangregory. First, make sure youre running the latest tvOS version on your Apple TV. The Tom Hanks WWII movie . On iPhone: Tap Continue on the Wireless Audio Sync box. Europe's busiest forums, with independent news and expert reviews, for TVs, Home Cinema, Hi-Fi, Movies, Gaming, Tech and more. After update to tvOS 15 sound isn't in sync, Netflix and AppleTV has a lot of hitches and subtitles are gone. Tried everything without luck. The hypothesis, however, does not account for audio trouble experienced on third-party hardware. It starts off fine but after about 5-10 mins it's completely out of sync with the video and completely unwatchable. I have to add +250 to 300ms to have the sound properly adjusted. When you purchase through links on our site, we may earn an affiliate commission. Some TVs have an audio sync delay option in the tv settings. There was a problem. For example, commentators will be talking about the current play, and 30 seconds later, the audio skips backwards, and starts replaying audio from 2 minutes ago. Sony A80J lip sync issue with new Apple TV 4K. Watching Amazon prime or Netflix no problem but streaming ESPN was horrible. I miss Jobs era when things "just works" Airplay1 protocol is from 2004, it's totally unacceptable that after 17 years we experience a bug like this on a market release. Oct 7, 2021 7:55 AM in response to aigars16, Looks as if its been fixed in the publicly released TV OS 15.1, Oct 7, 2021 8:24 AM in response to Bryantrichar. It skips and the audio gout awry within 10 seconds and never catches back up. However, affected users may not have to wait for long as an upcoming tvOS update might address the audio out of sync issues. What is odd to me is that once the audio/visual goes out of synch during a show, it stays out of sync when I exit the application. What can I do? This is really blowing movie nights by the way. The main problem that viewers are facing is the persistent audio sync issue while playing content on the app. Fix it today, iMessage Not Working iOS 12? Hes currently iMores lead on all things Mac and macOS, although he also loves covering iPhone, iPad, and Apple Watch. Play around with the value till the audio and video line up perfectly. Powered by Xenforo, Hosted by Nimbus Hosting, Original design Critical Media Ltd. My device is set to auto update and is current. Then we suggest checking the audio settings on your Apple TV. Future US, Inc. Full 7th Floor, 130 West 42nd Street, PLEASE FIX ASAP! I initially had it plugged into the AV Receiver but was having lip sync issues so plugged into HDMI 4 on the TV which allows for Dolby Vision. Id say the issue started about 2 months ago. For quite some time I have been having an issue with my apple tv 4k and Match frame rate settings. In no time, our stories got picked up by the likes of Forbes, Foxnews, Gizmodo, TechCrunch, Engadget, The Verge, Macrumors, and many others. You can choose to do a hard Reset by pressing the top or via the home app- long press on HomePod icon, scroll to gear icon, scroll, to bottom - Remove. Please fix this apple! Samsung's Galaxy S23 Ultra is a high-end smartphone that aims at Apple's iPhone 14 Pro with a 200-megapixel camera and a high-resolution 6.8-inch display, as well as a stylus. I have similar problem. May 7, 2021 10:30 AM in response to quaffle, Tried this approach, turning off match content - sync again - turn sync back on. Only from Apple TVs to either of my receivers am I having this problem. Sep 23, 2020. On Apple TV: There's a long list of awesome accessories for Apple TV, including these three: Logitech Harmony Elite (opens in new tab) ($300 at Amazon). aigars16. Just recognized when switching off/reset audio sync within the apple tv 4k setting (don't run a new setup!) This doesn't look like a fluke. ).To fix this, follow these steps: Change the audio format of the HDMI device to PCM.Refer to the HDMI device manual for information on how to change the audio format. Apple AirPods 2 (opens in new tab) (from $159 at Apple). I can no longer set the audio output device to be my HomePod stereo pair. Want to know more about us? You're now asked to tap on a notification box that's on a nearly iOS device to begin the sync process. Apple TV users recently got the tvOS 14.5 update with several improvements but it also broke an existing functionality. New York, I saw IOS 15.1 be released and assumed they released it on all products, the working TVOS is 15.1 (19J5560d), User profile for user: The new tool requires that your iPhone is using iOS 13, while your Apple TV has tvOS 13 installed. Ccastle84. Sep 30, 2021 6:59 AM in response to David Camps-Campins1. I haven't yet figured out the exact common factor, but it seems to be occurring with LARGE video files predominantly, not smaller ones (mostly, but not always 4k videos, usually not 1080p videos). Thank you for posting in Apple Support Communities. To start the conversation again, simply AirPods 3rd Gen audio sync issues with Apple TV 4K, I upgraded to the AirPods 3rd Gen from my existing 2nd gen so I could experience spatial audio. This website uses the TMDb API but is not endorsed or certified by TMDb. According to multiple reports on Twitter, the Apple TV problem cropped up in July and seemingly impacts newly purchased or rented content, as well as content streamed by third-party services.. This means that you wont experience the audio sync issue when watching through the Plex website. Does one sound better than the other? However, if the audio is transmitted through bluetooth, then I get perfect synchrony. According to multiple reports on Twitter, the Apple TV problem cropped up in July and seemingly impacts newly purchased or rented content, as well as content streamed by third-party services. Sony A95L QD-OLED, X95L MINI LED And Full BRAVIA Range For 2023 (In-Depth Interview). My workaround has been restarting the HomePods from the Home app on my phone. Buy, install, and forget about it. If I convert the file to a massive mov it will properly play. If I restart it, the problem is temporarily fixed, but after about 5 minutes of watching Netflix or hbo now, the audio will start lagging. Also every 10 mins or so there's some sort of static issue. 2 Kudos Reply All Topics Previous Topic Next Topic 8 REPLIES jpicco The HomePods may have updated also, if you had them enabled to automatically update. Thats why I bought these. DocMultimedia, call Oct 7, 2021 8:38 PM in response to Ccastle84. Delighted to have just upgraded my home cinema after about 14 years. I've done some other test with my hardware: The same happens in all refresh rates (60,50,25,24hz), video modes (SDR,HDR,DV) and with frame matching on or off. It seems that there is still no solution to this issue as users have tried resetting their devices among other workarounds. We did come across a potential workaround that may help solve the problem for some. :(. David Camps-Campins1, User profile for user: Any idea what the problem might be. I swapped other Apple TV devices from elsewhere in the home into the problem room and the sync problem persisted. The company is currently conducting internal testing of the soon-to-be-launched application update. Prior to tvOS15 this worked very well. Heres how it works. Vancouver22, User profile for user: Get the best of iMore in your inbox, every day! This site contains user submitted content, comments and opinions and is for informational purposes Now audio is out of sync or pausing even video which is not streaming anywhere is laging or droping. Only thing is since my soundbar does not have HDMI 2.1 ports, Id rather run the ATV straight into the TV if at all possible. Now, it appears that the latest tvOS 14.6 RC update might have fixed the said issue as affected users are reporting about the same. For example, your Apple TV should automatically select the highest quality audio compatible with your television, but it may not be compatible with all the content youre watching. Refunds. It NEVER did this in any earlier OS. Oct 9, 2021 4:52 AM in response to Ccastle84. Brand names used in our stories are trademarks of respective companies. Recalibration does nothing. The service also helps one organize media from personal collections and online services. 'Drive to Survive' producers set to make MLS documentaries for Apple TV+, Sparkee portable charger review: Two portable chargers in one, Apple Watch ban threat, layoffs, and Jony Ive's red nose February 2023 in review, Satechi Pro Hub Slim review: Good port expansion for Mac, on a budget, Daily deals March 4: $400 off M1 Pro 14-inch MacBook Pro, $100 off iPad Air, $50 off Apple Watch Ultra, more, Apple's vice president of cloud engineering departs in April, Samsung Galaxy Book 3 Ultra vs MacBook Pro 16-inch - compared. I solved it by taking the Apple 4K out of the system and just using the Apple 3rd generation TV! captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of Happening to me too across multiple apps including Apple TV+. If we watch a program through the cloud dvr, or on demand within the Spectrum app the audio sync issues are not present, the issue is only present when watching regular programming within the Spectrum app. Hope this helps. This issue can occur if the audio format of the HDMI device is set to bitstream output (Dolby Digital, Dolby Digital Plus, DTS, etc. It may be my imagination, but some channels seem worse than others, but only slightly. Apple TV+ has seen success once again at the annual Annie Awards, with "The Boy, the Mole, the Fox and the Horse" securing four animation gong wins. User profile for user: All of my devices are running 16.1 and everything is on the same Wi-Fi network. Im not sure why this has occurred especially given the cost of two homepods. Apple disclaims any and all liability for the acts, The powerful M2 Pro Mac mini is now out, and it gives the tower a run for its money. AVForums.com is owned and operated by M2N Limited, That said, we will keep an eye on the bug where some users face audio sync-related issues on Apple TV and other platforms while playing content on the Plex app and update this story as we come across any new information. elmofles, User profile for user: Source. When the test is complete, click Done on your Apple TV or iPhone. And this fix only lasts basically one day. Lately Ive been having difficulty with lagging audio to video syncing with my Apple TV 4K. In no time, our stories got picked up by the likes of Forbes, Foxnews, Gizmodo, TechCrunch, Engadget, The Verge, Macrumors, and many others. Until Apple officially releases iOS 13 and tvOS 13, the Wireless Audio Sync feature remains firmly in beta testing. Sep 30, 2021 3:56 PM in response to David Camps-Campins1. Under Calibration, click Wireless Audio Sync. If this is one app doing it that might be the culprit. any proposed solutions on the community forums. Yep, same here. Reassures me I'm not loosing anything by using ARC. Select Video and Audio. Frustrating indeed. I have tried all of your suggestions without any improvement. I use an Apple 4K to send the video to the TV (HDMI). Ahead of Apple's full CarPlay overhaul later this year, we wanted to highlight a few of our favorite apps for Apple's in-car system. TotalMount Apple TV Mount (opens in new tab) ($18 at Amazon). captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of Agree, sync calibration seems to make it worse than if you didnt do it. This site contains user submitted content, comments and opinions and is for informational purposes Or even restart the show from the beginning. After update to tvOS15, sound and audio become more and more out of sync with time. No problem when the Apple TV is plugged on the TV but I lose ATMOS. After endlessly messing around with audio delay settings on the TV and Sonos, I'm certain that the issue is actually coming from the Apple TV itself. Is anyone else having issues like this, or is it best to open a support ticket with Apple about it. A Reset or removal will require setting them up again You can choose to do a hard Reset by pressing the top or via the home app- long press on HomePod icon, scroll to gear icon, scroll, to bottom - Remove. I just updated my Apple TV 4K and this same thing started happening to me today. Apr 30, 2021 12:34 PM in response to DougCG. Further, he discovered what could be a workaround by changing audio output to stereo in Settings > Video and Audio > Audio Format > Change Format. This problem only happened after my Apple tv HD had it last update on September 20, 2021. ask a new question. The workaround I did which worked is as follows: I noticed there's still a very slight delay between TV speaker and homepod when I play youtube videos and music but when I play Netflix and Apple TV contents, they are well perfectly synced. LG is known for lag/sync issues especially with Dolby audio and 24Hz, it depends on the hardware if your affected or not. I have a high speed cable and running sound via hdmi . PiunikaWeb.com is owned and operated by DeepSeaGem Technologies India. While the betas contain new features, they also contain pre-release bugs that can prevent the normal use of your iPhone, iPad, Apple Watch, Apple TV, or Mac, and are not intended for everyday use on a primary device. Sending to AirPlay 2 devices is good and sending from iPhone to yamaha airplay is good. Samsung's February notebook launches include the Galaxy Book3 Pro 14, featuring a Dynamic AMOLED display and a 13th-gen Intel processor. There are zero problems when using apps such as Netflix, Amazon, ATV+ directly on my ATV. Oct 8, 2021 11:21 PM in response to ayrtonoc. I love technology and like to talk about the latest news in the Tech industry. The problem happens multiple times on every episode I play, currently NCIS. When playing some mp4 videos on my ATV that sit on my MacBook Air (Silicon) the audio slowly gets ahead of the video and continues to drift further ahead (I'm on a 1GB line). Apart from the obvious lag between the audio and video, the latter also tends to get pixelated and/or freeze as well. Not so much of an issue with something like Apple TV because it decodes and only sends out DD/+ which is fine over eARC? On top of that, since 15.1 and a lot in 15.2, the audio will just plain not work on my AppleTV until I've restarted it or power cycled it. Oct 9, 2021 6:25 AM in response to SpWargo. Restarting Apple TV fixes the issue temporarily. Apple may provide or recommend responses as a possible solution based on the information Go into settings/ video and audio/ calibration and select wireless audio sync and follow along. (I've tried disabling this, but no change in the sync issues). I even ran a dedicated ethernet cable directly from our fiber internet modem to the back of the Apple TV and still programs slipped out of sync. Apple 4K TVs lip sync audio out of sync A quick google search suggests this is a common problem. Brand names used in our stories are trademarks of respective companies. (Source 1, 2, 3, 4, 5) But I have had nothing but problems. Also a photographer when in the mood. Anyone have a fix for the audio going out of sync-specifically I see it in the history channel app. Anyone have a fix for the audio going out of sync-specifically I see it in the history channel app. It looks like a BAD UPGRADE. Nov 30, 2022. I have the same issue although I'm using bose smart speakers within my audio environment. Reportedly, the issue is limited to the Plex app. If I stop the video, exit out of it and restart it, it syncs again. The Apple TV is running the latest TVOS, Original homepod stereo pair not playing content audio. I have the same issue but only if I use airplay to direct the audio to my speakers. AppleTV 4K supports PCM 2.0 (stereo) PCM 5.1 and 7.1 Dolby Digital 5.1 with Atmos Dolby MAT (PCM 7.1 + Atmos) eARC on the LG CX supports all of the above. Makes the Apple TV useless, only YouTube works on it for me now," said Twitter user Ben Meighan-Carey. This doesn't typically occur with Disney plus or streaming movies from iTunes. Apps are engineered for the devices where they're downloaded, so you may have different settings or performance for each. An Apple Watch ban is possible in the U.S. but highly unlikely. Reboot the wifi router as well. 1 Home Entertainment Tech Resource. karishbhr 1 yr. ago Did this and it worked very well and then slowly degrades. Thank you for confirming there are no differences in audio formats with both setups. It was on there for TVos 14.4 and have no idea why they took it out. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. You are using an out of date browser. I made sure to test multiple apps, content and frame rates to make sure I wasn't imagined it. How to fix Plex audio sync bug on Apple TV, [Updated] Gotham Knights crashing issues on PC and Console trouble many (potential workaround inside), Google Pixel 7 & 7 Pro issue with poor video call quality on WhatsApp, Meet & other apps escalated for investigation. Here's how the Galaxy S23 compares against the iPhone 14 Pro. This site contains user submitted content, comments and opinions and is for informational purposes when match frame rate is off some content is stuttering when fast moving shots like panning around and fast moving shots. Very disapointing. In the meantime, let us know if you have any question about the feature below. Apple occasionally offers updates to iOS, iPadOS, watchOS, tvOS, and macOS as closed developer previews or public betas (opens in new tab). JavaScript is disabled. I'm about ready to sell this thing and buy Apple TV. If you love AppleInsider and want to support independent publications, please consider a small donation. Starting to regret buying a pair of HomePods when they first came out to go with my ATV. We aren't really able to speculate about upcoming tvOS releases. When watching Netflix on Apple TV 4K only, every ten-15 minutes, the audio drops out for five seconds or so. I tried resetting, updating and using the iPhone/Apple TV sync, but the problem persisted. 05:53 pm (IST): A user has suggested that clicking fast-forward and then tapping on the play button corrects the audio. only. A writer who usually finds himself on the other side of the spectrum. 141. With Wireless Audio Sync, your handset is used to identify and correct audio problems that sometimes occur when an Apple TV uses secondary speakers. However, plays fine on the actual server. This occurs when using Appletv app on a TCL tv. Celkins0, User profile for user: Thank you again, I misunderstood the status of the signal. Samsung recently announced the Galaxy Book 3 line of notebooks, which offers high performance for gaming, productivity, and more. PiunikaWeb started as purely an investigative tech journalism website with main focus on breaking or exclusive news. Apr 28, 2021 8:35 AM in response to ashtv. Refunds, Airport Express 802.11n *WIRED* connected to Rotel RA-1062 ampli, ipad (ipadOS 15.0) streaming audio to Airport Express via Airplay (Rotel output audio) -> A/V in sync, ipad (ipadOS 15.0) streaming A/V to ATV4K (tvOS 15.0) via Airplay (TV output audio) -> A/V in sync, iphone (iOS 15.0) streaming audio to Airport Express via Airplay (Rotel output audio) -> A/V in sync, iphone (iOS 15.0) streaming A/V to ATV4K (tvOS 15.0) via Airplay (TV output audio) -> A/V in sync, ATV4K (tvOS 15.0) streaming audio to Sony Headphones via Bluetooth (Headphones output audio) -> A/V in sync, ATV4K (tvOS 15.0) streaming audio to Airport Express via Airplay (Rotel output audio) -> A/V out of sync, video judder and stutter. Really hope 14.5.1 fixes this. Samsung has released its answer to the iPhone 14 Pro and other smartphones. If not, then update the HomePods to 14.5 as well. Although the updates were meant to fix some previous issues and add to the feature set, they ended up introducing more problems and spoiling the users playback experience. I reset everything from scratch. The audio sync issue is such that the audio appears to be AHEAD of the video, and as such, adjusting audio delay further through the soundbar isnt an option.
