Cheers! Sent back at my cost. This means a lot to us. The jacket is gorgeous!! All. Purchased a tracksuit on 5th December which we are still waiting to receive. I would definitely buy from Lorenzo Veratti again. One happy teenager. We always want to provide the best service to our consumers like you who trusted our brand. Goodwill offered but only on condition I buy another jacket. We can review your case so please respond to our request, we believe that we can figure out something to sort that out for you. Complex Media, Inc. All Rights Reserved. We always encourage our consumers to inspect the item after receiving it and immediately report to us if any issues are found so we can sort them out within the allowed time frame. I'm Really happy with it ,will definitely shop here again,and a brilliant delivery service ,would highly recommend this company to everybody. Based on our records, the purchased product is a pair of Vinnie Reflective Biker Jean. The pieces are now available to purchaseonlinefrom the Lorenzo Veratti webstore, and in Footasyulm. It will give them an idea of who we are and what we do as a brand. Need a better system in place for customer service and change their delivery company. Cheers! Hi KimberlyThank you so much for this wonderful review. This happens when the card he used was not under his name or his billing and delivery address did not match. We take pride in our customer service and we acknowledge that still, we could have handled the situation better. Cheers! Thank you and we are sorry for the inconvenience. All our product sizes are based on UK standard size, and they are true to size however, we understand that everyone has their own fit preference. Can you please respond to our request for your information so we can look into this matter? Cheers! Hi VictoriaThank you for shopping with us and thank you for complimenting our products and customer service. My Son is very fashion conscious and up-to-date on all the trends. Hi SianWe are a brand that gives high importance to customer satisfaction this means that we are always willing to help out our consumers with all their concerns. Cheers! Ordered few times from these. The cargos i ordered had a fault on them and it was resolved in a matter of a couple of emails. And its not about trends abound, Lorenzo Veratti prides themselves on only the finest quality, so your stylish new cold weather garms are built for greater longevity. We believe your review will help a lot of consumers, especially those who are having second thoughts to buy our mystery boxes. Our system considered the transaction as high-risk. Can you please tell us why you are saying that the product you bought is nothing like the photos at all? Cheers! Check out what 924 people have written so far, and share your own experience. Ordered my son some items. We can see that you have been offered an exchange or a refund, and we shall arrange what you preferred to have. Recent purchase of a coat , great service superb value price even better cannot be happier . Hopefully, we will see you shopping with us again. Cheers! Hi Mrs. WebbWe are delighted to hear that you finally got the replacement coat for your son. Find out how we combat fake reviews. The hood is amazing too as it doesnt fly off in the wind and theres multiple pockets which is a bonus ! We provided you with clear and detailed instructions on how to return the product to us, the instructions include the complete return address. Hi WendyWe want to thank you for sharing us your recent experience with us. Everything was very stylish, my son was over the moon with what he got .!! (Investigation) what happened to the parcel I lost it takes 28 days?After several complaints and the poor review they eventually processed a refund for the missing delivery should of been resolved sooner. Was very satisfied with the product and so was my grandson. GUY BUTTON HEM JEANS - BLACK. I received an IMMEDIATE response and one very much to my satisfaction. Terms & Conditions Hi DawnWe are beyond grateful for your effort to share this with us. Cheers! I bought my partner a motion sky blue tracksuit for christmas which we had a slight fault with however Customer service have been a great help and sorted this quickly for us. Its made of good quality materials, and theyve really put attention to every single detail! Your feedback about the pockets of the jacket is very much welcome, and we will use it to further improve the overall quality and designs of our product. Outstanding clothing selection & the quality is superb! We will continue to do our best and you made us all happy. WOW! Look for the .htaccess file in the list of files. Cheers! Looking forward to your response. Coat is quality . We are happy to learn that your overall experience had been amazing. No offer of repair or no gesture of goodwill. Sizing is perfect too. Suggested companies are based on peoples browsing tendencies. On platforms that enforce case-sensitivity example and Example are not the same locations. It was clearly stated that the Vinnie Reflective Biker Jean has a reflective biker panel. Great coat, my son loves it, well made and very warm. Thank you. Replies to negative reviews in < 24 hours. Hi JackieWe want to thank you for your patience while our team our doing its best to sort out the problem with our courier. Thank you for choosing to shop with us, we value the trust you put in our brand. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Cheers! Hi TonyOur sincere appreciation for your wonderful review. You have no idea how much they mean to us. Claim your Free Employer Profile. Absolutely amazing from start to finish. Will definitely use again . so thank you for quick delivery. Hi DioneWe are delighted to hear that the coat you purchased from us has exceeded your husband's expectations. I would just like to Thankyou for your amazing service I ordered a coat for my son with his remaining Christmas money, unfortunately it was to big and sent back for a exchange got a email two days later advising that the size we needed was out of stock and we could pick another coatmy son was then over the moon he had a chance to do this . Each time reached out, not much help at all. Did the driver follow the correct delivery procedure? Thank you for your review. Your review means a lot to us and we are looking forward to hearing from you again. Ordered a jacket didn't receive it been going backwards and forwards for over a month trying to get my money back after 30 emails still no luck keep being told it's being investigated but the delivery company already said they delivered it but it was just left on a doorstep and someone must have taking it so what's to investigate! Our apologies for the inconvenience caused on your end. Very responsive and great customer service. Our apologies for the inconvenience. COMPLEX participates in various affiliate marketing programs, which means COMPLEX gets paid commissions on purchases made through our links to retailer sites. One happy teenager. Each time reached out, not much help at all. Thanks again for sharing such a positive experience. Thank you for your trust and we are hoping that you will continue to support our brand. Lorenzo Veratti Men's Fashion; Lorenzo Veratti Sports and Leisure; Lorenzo Veratti Men's Clothing; Lorenzo Veratti Men's Sports Clothing; . We checked the details and when we received your order on the 28th of December it was pass our cut-off time but the order was immediately processed and shipped the following day. We would love to regain your trust. RewriteRule . You have no idea how much they mean to us. Verification can help ensure real people write reviews about real companies. Cheers! We are happy that we have exceeded your expectations. We also ensure all reviews are published without moderation. Knowing that your are satisfied makes our hearts full. clothing discount codes; plus size two piece prom dresses; ultra low pressure regulator; Publicado por et 23 agosto, 2022. Can you please respond to our request for your information so we can look into this matter? Lorenzo Veratti is a luxury clothing brand based in the UK. Add the following snippet of code to the top of your .htaccess file: # BEGIN WordPress Cheers! Notice that the CaSe is important in this example. Ordered a jacket didn't receive it been going backwards and forwards for over a month trying to get my money back after 30 emails still no luck keep being told it's being investigated but the delivery company already said they delivered it but it was just left on a doorstep and someone must have taking it so what's to investigate! I must also say for the price of the clothing the quality is spot on. Are you using WordPress? Hi DioneWe are delighted to hear that the coat you purchased from us has exceeded your husband's expectations. The amount refunded will be reflected in the account after 3-5 workings days. Your review warms our hearts. When you get a 404 error be sure to check the URL that you are attempting to use in your browser.This tells the server what resource it should attempt to request. We value the trust you put in us and hopefully because of this experience, you will continue to support the brand. We cannot answer you directly because we could not find your records maybe because you are using a different name. Lorenzo Veratti. Unfortunately the zip has broken. We reviewed the conversation we had with you we could not find the specific time and date that we asked you to buy another jacket. Follow. 2023 Trustpilot, Inc. All rights reserved. We reviewed the conversation we had with you we could not find the specific time and date that we asked you to buy another jacket. 70.00. SHOP Premi RECENSIONI Sconto per studenti Conto Italiano EUR 0,00 Consegna gratuita nel Regno Unito superiore a 100 Acquista ora, paga pi tardi con Klarna, ClearPay & Laybuy Ordini internazionali escludono tasse e doveri NOVIT Vendita Storm Cargo Pant Charcoal 6 reviews 76,00 58,00 Add to Bag Vendita Giacca Urus -Black Hi GTAMWe want to thank you for giving us such an amazing review! Our team does not want you to go through the lengthy process so we will coordinate with the proper team in order to process your refund immediately. We use dedicated people and clever technology to safeguard our platform. There is more business coming your way from us and his buddies. Item delivered within 48 hours and superb customer service (even replying to my email on Christmas Day!) Find out how we combat fake reviews. Keeps him really warm and it's really good quality. I really like this companys style and quality. Cheers! I would shop here again. from Footasylum. He said it's the best coat he's owned. The luxury streetwear brand have found a niche in the market, inspired by icons of the 20th and 21st centuries. The luxury streetwear brand have you sorted for the cold seasons with their debut collection. Unfortunately the zip broke so I emailed and received the best customer service ever known. We will be looking forward to doing business with you again. Brilliant company and customer service Thankyou so much :). Cheers! 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Within 2 weeks the zip broke. Hi DanielThank you for your detailed review, we appreciate that you took the time off to share this with us. Cheers! Cheers! I am normally Nike, adidas only but came across the brand by chance and am now your biggest fan! Hi Anne-MarieWe are happy to assist you. 2023 Trustpilot A/S. One happy teenager. All answers shown come directly from Lorenzo Veratti Reviews and are not edited or altered. We also ensure all reviews are published without moderation. We also ensure all reviews are published without moderation. Inspired by icons of the 20thand 21stcenturies, Lorenzo Veratti fuses high-fashion design with cutting-edge functionality to provide high-end style in an affordable and long-lasting way. Cheers! Hi JeanetteWe are delighted to hear that your grandson loves our Phantom Jacket. Replies to negative reviews in < 24 hours. Very helpful, quick replies and gave me exactly what I was looking for. I have ordered from this company twice ,they keep you up to date with your order ,fast delivery to .The jacket I ordered for my son is fantastic he gets lots of compliments on it ,This company do a mystery box gold I bought for my son for 70 he got a jacket,T-shirt and jogging bottoms which had a value of 195 . We appreciate the support and we are looking forward to doing business with you again. We are hoping that this incident will not deter you from buying from us again. Brilliant high quality coat and one very happy son. Happy new year! Hi SoniaWe are sorry to hear that you son's ordered did not push through. Upon checking, the order was placed on 22 December after the cut-off. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Very underrated company - lorenzo veratti sells such high quality and great looking clothing at fairly reasonable prices, the customer service is quick and friendly l. Admittedly some of the stuff isn't all too comfortable but still looks fantastic nonetheless. Dramatic customer service who first make you pay to return a shipment to an address that does not exist from the Netherlands, so they do not refun you. Hi DebbieWe are very grateful that both of you are happy with the products you got in our mystery box. The Jacket is beautiful. We are delighted that you share this wonderful feedback with us. We always want to provide the best service to our consumers like you who trusted our brand. Hi RujAgain, we are sorry if your experience with our company did not meet your expectation. Everyone always stops me and asks where did you get that coat from mate lol. Hi PhilThank you for sharing this amazing feedback with us. We believYYourill reach many. Hi DioneWe are delighted to hear that the coat you purchased from us has exceeded your husband's expectations. Lorenzo Veratti is a luxury clothing brand based in the UK. Much nicer than items I have received from Next, ASOS etc.Support your local start ups! Here are 8 tips for writing great reviews. Thank you. If there is anything specific that we need to improve please do not hesitate to reach out to our support team. Raff2 Pant. We want our consumers to have all the information about the product before purchasing, and we make sure that the features of the product are available under the item description. The quality of materials, workmanship, size and fit were excellent! I received an IMMEDIATE response and one very much to my satisfaction. Hi KimberlyThank you so much for this wonderful review.

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is lorenzo veratti a good brand