I appreciate the info above, being relatively new to HAL. Place them in a carry-on bag or keep them with you so you can access them easily. So it was tough to spend it all! Guests are responsible for verifying and obtaining any necessary travel documents for entry and exit to the countries visited, as these requirements vary depending on the specific port and nationality of the traveler. Please Note: For those without pre-arrangements we recommend purchasing a transfer onboard before disembarking. Receive 65% off our top amenities with our new refundable Have It All Early Booking Bonus! Important: Do not pack your passport, medications, Express Docs or electronic airline tickets in your checked baggage. Offer and/or its terms may be modified or withdrawn without prior notice. Any and. If I dont spent the OBC, do I get it back at the end of the trip? Therefore I will have to have a hold put on my card for $420X6. Head to B.B. Note: Ground transfers may be purchased between select major airports and the ship and from ship to select major airports on the day of embarkation and disembarkation only, as well as airport to hotel and hotel to airport in Anchorage and Fairbanks. Started August 27, 2021, By We don't have any of that this time so I assume we can use our onboard account for gratuities and internet. If you purchased a Daily plan and would like to upgrade to a Voyage plan, just return to Paid Internet and make your selection.). We donate reusable goods from our ships to nonprofit organizations and working with port authorities to identify additional vendors who are capable of recycling cruise ship waste. I travel for both business and pleasure, and hotels and rental car companies have signs on their counters explaining the holds, and the implications of the holds for debit cards. Whether you are interested in a cooking class with a local chef, a private car complete with driver and guide, or a chance to encounter wildlife up close, Holland America Line offers a shore excursion designed for you. Choose from options for calling only, calling and messaging or calling, messaging and data. Florida_gal_50. Washing hands frequently with soap and water will greatly reduce the risk of contracting illness and infections while traveling. Please Note: You may choose either flexible/open dining or classic pre-set dining in the Dining Room, at the time of booking. The only exception is cash for gambling. Beauty Salon/Spa:The Greenhouse Spa & Salon is our premier, luxury day spa. Your card will be pre-authorized for US$60 per person for each day for cruises up to 25days and US$30 per person per day for cruises longer than 25 days. Onboard Credit expires at the end of the Eligible Cruise and may not be used in the casino or on any other specified fees or items. Please verify your documentation requirements prior to sailing, but we highly recommend Green Card holders travel with their passport as an extra precaution. If you do not see our representatives, pleasehave one paged. PLEASE NOTE WHTI-compliant documents are acceptable for entry or re-entry into the United States. After an absence of seven days or more, Canadian citizens may bring back to Canada up to CAD750 worth of duty-free merchandise, which may include a maximum of 40 ounces of liquor or wine and 200 cigarettes. Customs Allowance: Each U.S. resident is usually allowed a duty free exemption of US$800; it may be more or less depending upon your itinerary and recent travel outside the country. For further information on our relationship with airlines, please refer to your Cruise Contract. Make your wedding dreams a reality. We will provide disembarkation information shortly before the end of your cruise, which will outline important procedures regarding customs formalities, luggage handling, travel arrangements, disembarkation and other information. (BBC World News, ESPN, Fox News and MSNBC are available, subject to satellite transmission.). I took a Princess Cruise last year and I was able to use OBC for pre-booked shore excursions and specialty dining booked about 90 days prior to the cruise. Forgive if this topic has been beaten to death, I couldn't find anything newer than 2013 on it. Requests will be confirmed or waitlisted at the time of booking. Daytime dress is casual. Cigar and pipe smoking is not allowed anywhere inside the ship; it is only permitted on the outside decks where smoking is otherwise allowed. Holland America Line Connect: Stay in touch with family and friends via satellite internet through Holland America Line Connect. Any guest who smokes inside staterooms or on verandahs in violation of our policy will be charged a US$250 cleaning fee per day of violation and will risk being removed from the ship for repeated violations. Do Not Sell or Share My Personal Information. Have your travel advisor call World Cruise Reservations at 1-800-522-3399 or1-206-626-7353 to add services to your itinerary. Please note that minimum age for guests using the fitness center is 16. at savings of 20-60% below U.S. prices. I'm not sure why this "issue" crops up every other week, and people go berserk. Cash deposits can be made on the last day of the cruise. Passports or Western Hemisphere Travel Initiative (WHTI) compliant documents are required for cruises to Alaska, Bermuda, Canada, Caribbean, Hawaii, Mexico and the Panama Canal. A customary fee will be charged for services and medications dispensed. She did not know until I - the worry wort of the family - spent countless hours up late at night researching (much like tonight ;) ) and reading the HAL website. A passport is still the preferred document. For Alaska cruisetours and 6- to 9-day voyages, eligible guests will receive US$100 credit per person to apply toward their shore excursion purchase(s). For detailed information regarding mobility equipment please refer to the GUESTS WITH DISABILITIES section of this document or visit the Accessible Cruising section of our website at hollandamerica.com. You do not need to include any suffixes on your airline ticket. Luxury dining options in the Pinnacle Grill and Rudi's Sel De Mer, featuring the highest quality meat and fish, is available on all ships. In that case, Holland America Line will give guests an onboard credit with a value of 110% of the difference between the original booked fare and the lower fare. Learn more, Led by a team of world-class celebrity chefs, our cruise ship dining satisfies your cravings. All staterooms are equipped with hair dryers. I don't have to hope that they credit it to the right place. Onboard Credit: Depending on stateroom category, guests receive up to $150 onboard credit per person that can be used for a variety of amenities, including specialty For more information please see the BON VOYAGE GIFTS & GIFT PACKAGES section. Dont put your travel plans at risk; Holland America Line recommends guests utilize a visa service to secure your required documentation. Transportation of Currency: You may take as much currency or as many monetary instruments as you wish on your trip. Hope all HAL ships will soon have this. Our knowledgeable specialists will gladly answer all your questions and are dedicated to providing you with excellent service. In order to accommodate our guests, wheelchairs are reserved exclusively for embarkation and disembarkation assistance in the pier facility and in emergency situations. (Only a few days before I told her about the deposit, she booked this cruise on a frenzied whim [long story, it was all rather unexpected] and, because of the deadline, I suppose, had to pay for the entire cruise for all seven of us in Oceanview rooms at the time that she booked it). Please do not forget to print them out prior to leaving home. All professional services are available from 8:00am until 10:00pm. Guests should always travel with appropriate clothing and mosquito repellent with DEET or Picaridin to reduce the risk of mosquito bites. Environmental Officers: Stationed on board every ship to provide environmental training and oversee shipboard compliance with environmental requirements. For further information on our relationship with airlines, please refer to your Cruise Contract. Schengen Visa Holders: New requirements pertaining to proof of medical insurance coverage have been adopted for all Schengen visa holders. With this in mind, the following emergency phone numbers are available for your use. Further information will be provided on board. In your stateroom you will find laundry bags and price lists conveniently located in your closet. U.S. and Canadian citizens ages 16 and above may present one of the following valid WHTI-compliant documents: travel.state.gov/content/passports/english/go/checklist.html. It is designed to assist you in finding the finest treasures in the ports of callat savings of 20-60% below U.S. prices. For safety reasons, travel irons, and electric water heaters/kettles may not be used in your stateroom. This includes air travel to and from Canada, Bermuda, the Caribbean and Mexico. Powered by Invision Community. On Dressy Nightswe take it up a notch and recommend slacks, skirts, dresses, blouses, collared shirts and jackets. Great post Roz! Choose from a wedding on board one of our ships or at a land destination. Our dedicated shore excursion Reservation Agents and onboard staff offer expert support. Visit our Frequently Asked Questions. The Hotel Service Charge is either $13.50 or $15.00 (for a suite) per person, per day. But, if you can, consider someone like me/us, who did not have the finances. Our embarkation procedures are smooth and easyyou carry nothing but your hand baggage, and everything is beautifully organized. Hi! What it means is that if in Ketchikan or Juneau or Skagway we decide we want to buy something special, I'm going to have to remember that I have a $2500 hold on my card. Previously with RCCL and with Carnival I have never run into this. For this reason, Holland America Line has size and weight guidelines for scooters. For this reason, voyages originating and ending in the same U.S. port will not allow embarkation or disembarkation in an alternate U.S. port. On selected cruises youll find HollandAmerica Lines Port Shopping Ambassador Program. For 6- to 9-day voyages, guests will receive one night at Pinnacle Grill, Canaletto or Tamarind. For frequently asked questions about cell phone service on board, please go to www.wmsatsea.com. No additional deposits will be due until final payment. Oh, well, the bottom line is the money is not available to spend. Pleasemake sure that the appropriate baggage tags are affixed to your baggage, because the tags include your departing flight information. Depending on the handset and the carrier the user may be required to select Roam on the handset. Points can be applied towards statement credits, onboard amenities, gift locations will accept major credit cards, and some will accept U.S. dollars. Holland America Line offers a limited number of staterooms designed to be wheelchair- and scooter-accessible. Cruise lines are no different. There is no kosher kitchenon board, nor do we have kosher dishes, utensils, pots or pans on the ship. However, effective on voyages commencing July 1. Any charge against your shipboard account except casino money will go against OBC, non-refundable first. CIBTvisas also provides a concierge service should you wish to have a dedicated Concierge Specialist manage the entire process from start to finish while providing the expertise necessary to ensure your request is approved as quickly as possible. A password will be selected by the parent/guardian of the child. Packing Advice: We also suggest that you consider placing articles in clear plastic bags inside your baggage to minimize handling by airport security screeners. Since you don't drink a lot, you can always buy the regular Beverage Card(s) once on the ship and use that for drinks. I just finished filling out our documentation for our cruise on the Zuiderdam on Sept 4, and was shocked to find out that HA puts a $420 per person hold on your credit card, and it doesn't matter whether that person has approval to purchase on their card. I don't have a problem with a reasonable hold, but I think that $420 per person (even minors and infants) is overkill. While we try to fulfill all requests, it may not always be feasible. Holland America Line also offers a variety of gift packages for guests celebrating a birthday, anniversary, honeymoon or other special event. It goes toward expenses incurred on board. For this reason, Holland America Line has size and weight guidelines for scooters. We cannot process refunds on these cards. No matter where we have gotten Shipboard Credit from, it has always been able to be used for the gratuities (Hotel Service Charge) for the cabin stewards, dining room staff, all the behind the scenes staff. An 18% service charge is automatically applied to all beverage purchases, bar retail items, specialty restaurant cover charges, all for-purchase a la carte menu items, and all Spa & Salon services. But if you purchase something in advance of your cruise, it will be paid for at the time of booking. So we spent all the OBC but $18, and they just refunded the $18. Learn more, If duty-free shopping makes your heart skip a beat, then you may love using Onboard Credit in our signature shops. So I inquired as to how much of it was "use it or lose it" and how much would be refundable. Please inform your credit or debit card issuer in advance that your card will be used on a Holland America Line ship. The representatives will help you with luggage tags. 1. Explore white-capped peaks, arctic-blue glaciers, and wildlife galore when you book select Alaska cruises with the cruise line that knows it best. CC Help Jenn The U.S. dollar is the only currency accepted on board Holland America Line ships. You should have it available at the gangway when disembarking so please DO NOT pack it in your tagged luggage. For safety reasons drones and any other remote controlled aerial devices/ toys are not allowed on board our ship. Book your next Holland America Line cruise while on board and receive Double Onboard Spending Credit up to US$500 per person, good for your next Holland America Line Cruise. Yes, you are correct. Boarding may be denied or fines levied against those guests arriving at the pier without the proper documentation, and those guests will not be eligible for a refund. Regardless, it is always good practice, when traveling, to make copies of your passport pages before departing. If you become ill or injured during the voyage and your diagnostic and/or care requirements exceed the capabilities of the Medical Center, you will be transferred to medical facilities ashore. Infants must be at least 6 months of age at the time of embarkation in orderto sail. Photo Gallery: Your Image Creators are located at your Photo Gallery and are pleased to present for you many rich and varied photographs capturing your cruise. It provides information on what to do in case of an emergency, as well as the routes to your Muster Station. Bring your travel and health insurance information and have it handy at all times. Download the app before your cruise, log in, and immediately start using Navigator. Once youve completed Online Check-In at www.hollandamerica.com, retrieve your digital boarding pass via the app to expedite embarkation at the pier. There is a nominal restaurant charge for the Pinnacle Grill, Canaletto, Nami Sushi and Tamarind (available on. Holland America Line does not recommend storing medication in any mini-bar. You may also make advance rental arrangements prior to departure and have a wheelchair delivered directly to the ship. Make the Most of Onboard Credit. Therefore, you can shop with confidence knowing these merchants are committed to stand behind your purchases. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions, C858B0A9-6769-424D-B129-59363EDAC023.jpeg, B5073042-BF8A-4EEC-BD19-0938D8732763.jpeg. Discussed here very regularly. Satisfy your every craving as you indulge in one of our onboard restaurants or enjoy snacks poolside. Guests may buy stamps in port or purchase them from theGuest Services by charging their shipboard account. We are privileged to transport guests to every corner of the world. If you require the regular use of a wheelchair, we recommend that you bring your own wheelchair with you. Have the post office hold your mail. Casino: A wonderful world of chance, skill and luck awaits you in our Casino. Guess we're just lucky. Your information is encrypted, secure, easily updated and ready to email or print for yourself, family and friends as often as you wish. Joined the roll call and was told I could book excursions ahead of time instead of waiting until on board and risking no space available. its most convenient for you, 24/7. You will need to provide health certificate documentation for the animal in your ports of call. If all three are on the same account, it will be credited to that account. A credit card is required for all inbound phone calls to a ship. and souvenir bar glass at any bar. If your OBC is from another source, other than Holland, you can get the amount refunded to you. Regarding the children, what I was told by HAL is (oh, BTW, I have a 13-year-old son who is a child with autism and, while very high functioning, still has some autistic tendencies, coupled with ADHD) that there were two ways to approach this. AT&T Mobile Packages: Guests with AT&T service may choose from a selection of packages offering discounted rates for international calls, texts and data while on board. Kosher meals are prepared off the ship in a kosher kitchen, frozen and brought to the table sealed in their original containers. Resident aliens not in possession of this must obtain one at the nearest office of the U.S. Immigration Service. Therefore, it may be in your best interest to planahead and pack some anti-diarrheal medication with your other medications. All HAL approved OBCs were "use or lose" credits and were used first before any TA credits. Experience the thrill of bidding on great works of art including fine art, animation, and sports memorabilia. OBC from HAL generally cannot be used in the casino, while OBC that you (or your TA or someone else) provided can be used. Please be sure you understand the requirements for a service animal to disembark in each port of call. Motion sickness medications are available for purchase onboard. OBC is merely a reduction in the amount that you have spent during the cruise. :D. I understand that. Specialty Dining is based on cruise duration and ship type. ), taking into account all appropriate matters including, but not limited to, weather conditions, ships location, weight of the guest or his or her mobility device, etc. If you receive Onboard Credit, be sure to confirm whether there are any limitations. Please note that each program features age specific activities and events and children are required to participate in the program designed for their age. Mosquito-borne Illnesses:Malaria, dengue fever, yellow fever and Chikungunya are found in many tropical and subtropical areas of the world. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. Fares are based on Promo(s) DN*. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions, C858B0A9-6769-424D-B129-59363EDAC023.jpeg, B5073042-BF8A-4EEC-BD19-0938D8732763.jpeg. For information regarding the Transportation Security Administrations Screening Tips for Persons with Disabilities, please visit the Travelers with Disabilities and Medical Conditions section of their website. Additional cigars and cigarettes may be brought into the country, but they will be subject to duty and taxes. Offer expires November 15, 2022. A traveler may include up to 100 cigars and 200 cigarettes (one carton) in the US$800 exemption from duty. Please remember that many other countries have a similar policy when going ashore and you willbe subject to their currency allowances at the current exchange rate. Am I right that this doesn't save you any money, just means you don't have to sign every time? will be reduced by the amount of your OBC when they charge your credit card at the end of the cruise. If you should have questions or need assistance, Holland America Line representatives at the pier will be happy to assist you. Any and all charges on our account, including hotel service charges, were reduced by any OBCs that are posted on our account. If you do not want to use a credit or debit card, the ship will collect a cash deposit from you at time of boarding in the same pre-authorization amount. All documentation and immunization requirements are established by government authorities and not by Holland America Line. OK right? But if you purchase something in advance of your cruise, it will be paid for at the time of booking. Holland America Line ships have all the amenities and services you expect to find in a fine resort as our valued guests, we dont want you to lack a thing. Then sail away for your romantic honeymoon! The same gracious service and sophisticated exquisite dining experience is featured, as it is in pre-set dining. In order to coordinate transfers and luggage handling with post- cruise arrangements, a disembarkation form will be distributed to guests for whom we have no disembarkation information or guests for whom we have no flight schedule. WebHolland America Featured Promotion Get This Deal Avoya Advantage Exclusive Up to $500 Free Onboard Credit, Free Upgrades, Save up to 30%, Free Beverage Package, up to $600 Free Shore Excursion Credit PLUS More! With Express Docs, your cruise documents are available up to 50 days before your cruise departure date, and you can print part or all of your Express Docs whenits most convenient for you, 24/7. Be sure to keep your Express Docs on your person or in your carry-on bag so you can access them easily. Learn more, Self-care, anyone? In Australia, call us toll free at 1-800-260-639. At the airport, please find Holland America Line representatives outside of the customs area or/and at the baggage carousel. Elite Beverage Package has a daily limit of 15 beverages, which includes all beverages priced at US$15 or less and beverage service charges. We welcome you to learn more about our commitment to protecting the environment by reviewing our sustainability report at www.hollandamerica.com. Certain ship transfer operations (e.g., during tendering and at the gangways) may not be fully accessible to wheelchairs or scooters. Advise your airline at the earliest opportunity that you are a cruise guest destined for a sailing that day. U.S. citizens on closed-loop cruises: U.S. citizens on cruises in the Western Hemisphere that originate and terminate in the same U.S. port are required to have proof of citizenship such as a valid U.S. passport or a government issued birth certificate combined with a government issued photo I.D. Times and locations can be found listed in Navigator and the When & Where program. On 2/10/2019 at 2:00 PM, Queeniecruiser said: 19952023, The Independent Traveler, Inc. Please Note: This offer is not applicable for Grand World Voyage, Grand Voyages or segments thereof. The pooled funds are distributed throughout the year in the form of compensation, including bonuses, to crewmembers fleetwide who interact directly with guests and/or behind the scenes throughout every cruise, including those in the Bar, Dining, Entertainment, Housekeeping, Guest Services, Galley and Onboard Revenue areas. Please practice wearing your life jacket. Theres never a dull moment on your Holland America Line cruises. Login to your account before you ever step onboard to get prepared for your journey. A 3% service fee will be added to your onboard account for all cash advances. Still have questions? A dedicated team of youth professionals invite kids and teens to join their friends in arts and crafts, sports, video game competitions, scavenger hunts, challenging team games and themed parties. Your information is encrypted, secure, easily updated and ready to email or print for yourself, family and friends as often as you wish. Youth Staff cannot assist in the washroom in any way. In addition, a professional Fitness Instructor is available to instruct you in proper techniques of using the equipment. Avoid lines at disembarkation as you are invited to be the first to disembark, No need to locate your luggage or wait for a porters assistance in the terminal. For 21+ day voyages (excluding Grand For folks who can't cover this much hold, a cash deposit of less money can be used.
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