Take care!Thanks,Rebekah. Provided the buyer can check the courier first, I would definitely recommend this company as the items are good quality and relatively cheap (sale items of course). Once your order has been dispatched, you'll receive an email from Footasylum that will contain the tracking information and links you need to track the progress. Bad after a whole week of trying to find out whats been going on to be just told my order is lost in transit and will take up to 10days from a refund. We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. 44.99. (Supported files: jpg, png, mpeg, ogg, mp4 & webm). Get Code. Footasylum runs individual and seasonal sales that are different to the main brands websites or stores, so you can save money and get cheap deals on the latest collections. Asked for a pair of trainerscould not even tell what the guy said. Footasylum Discount Code: 10% off Everything. Bought a pair of Boss trainers at the end of November 2022. Average Delivery Time. 1996 Retro Nuptse Jacket. I can't even point the blame at one member of staff because they were all terrible. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. After that drama of getting the trainers upstairs, and trying them ondecided to purchase at the till. You have 28 days to return your items and you'll need your original receipt or delivery note. Hey JN,Thanks for taking the time to leave us a 5-star review.This feedback is lovely to see, we do take everything onboard and we are glad you had a great experience with us.We hope to see you again soon!ThanksShan. Absolutely fuming with this company. I realise this was down to their preferred choice of courier (EVRI) but seeing as it was their decision to use EVRI, I do see it as FootAsylums fault also. Visit our corporate site, Future US, Inc. Full 7th Floor, 130 West 42nd Street New York, NY 10036. Find out how we combat fake reviews. Code Expires. Email never arrived so ended up going to a store on crutches to get a refund. Will not use again. By using a. I have sent them back the undamaged trainers in a damaged box as I received them. Companies can ask for reviews via automatic invitations. First and last time I will use this company. Any other store would of honoured the price or even try and sort something out, but not this store or even a apology. Waited 14 days still not received refund so contacted them via onlo chat to be told system error why its not be refunded, they said it be another 10 working days, I requested it to to be fast tracked and its a joke they replied sorry and said I can have a discount code for next purchase said I don't think I'll be using your company again only to be cut off from chat. I brought some trainers and returned them just before the 28 day period which was allowed for returns. I have all the evidence I need to prove I returned them and purchased a different pair through another store shortly after. Treated myself to some new trainers and jogging bottoms in the sale! It's your job. Perfect from start to finish. I would definitely recommend and will be a returning customer. Lancashire Unable to get in touch with anyone from customer service to resolve issue. If valid, the page will refresh and your total will be updated accordingly. We use dedicated people and clever technology to safeguard our platform. Wow! - Kristy Smitten, posted 11 months ago Although the guys were lovely and well mannered, they couldnt seem to resolve my problem. Never again. Will not use again. As we were waiting for our trainers to come up, they constantly were putting their hair right, their clothes right, stopping infront of every mirror to check themselves out, adjusting make up. Will definitely be ordering from them again. Ordered and paid on 10th December my daughter's Xmas present. !spoke to Edge lane store about colours in crocs. This is the last thing I buy from footasylum from here on. You can return your product via Asda toyou, CollectPlus, Hermes and InPost. Not one of them seemed interested AT ALL.Firstly, to find someone for helpstaff were just huddled in a corner having a good gossip and moan. Footasylum processes its orders very quickly so theres a small window in which you can cancel your order and stop it from going out. Founded in 2005, Footasylum is a subsidiary of JD Sports and has grown into a popular destination for the latest footwear and athletic apparel. Did have returns but again no problems, straight forward and quick refund. From the comfiest mattresses to what strange things you can cook in an air fryer, Beth covers sleep, yoga, smart home, coffee machines, grooming tools, fragrances, gardening and much more. They were dispatched quickly and delivered within a few days to Northern Ireland. Check out what 59,340 people have written so far, and share your own experience. After 6 attempts to chase delivery of my item, I have finally just been informed the order was cancelled on the 23rd. Alpyrex. I was looking for and ordered them in straight away for home delivery next day absolutely loved it , Hi Ani,Thank you for leaving us 5 stars!I am so glad you had a great experience in our Fosse Park store!I have passed this feedback to the store for you.I'm also happy to hear you loved your order!Don't forget to tag us in some pics on social media.Take care.Thanks,Shan, Great customer service!!! Hi Louise,Thank you for taking the time to leave us feedback, we appreciate this.I'm disappointed to hear about the experience you've had in one of our stores.The price should have been honoured if the price tag had the label on.Could you please contact us with the trainers you were wanting to purchase in store, and we will see if we can honour the price for you.Thanks,Shan, I reported my order missing and instead of trying to help me they told me there is nothing they can do and said I have to go through my bank. Ordered coats for 2 of my sons in the sale. The lady at the till was no better. . Got them cheaper than any other website. Tried to send Crocs back as they didnt fit my daughter. It's great to hear you are happy with the coat and that the delivery was so quick. Here are 8 tips for writing great reviews. In real life, they are dull, boring and have no character at all. Wow! A Footasylum discount code is the best way to save some cash, but there are other ways to get your goodies for less: Footasylum offers standard delivery for 3.95, next day delivery for 4.99 and Sunday delivery for 6.99. Trying to get through tocustomer services horrendous, gave me the number to generate the return labelat Asda and it didnt recognise this.The Whats App message sent on the 12 January has still not been read and Klarna have reinstated the payments, so we are left with a pair of shoes that dont fit. Manchester Arndale Ladies Store Went to purchase a pair of trainers today at a price of 94.99 inside of the trainers, got to the till and was asked for 109.99 which I asked why theres a difference. Will buy again, Ordered 2 hoodrich tracksuit such a great price bought for my son he loves them great selection easy shopping experience I always look here first before jd fast delivery. Reply from Footasylum Jul 14, 2021 Hey! 10/10 will not be using footasylum again. 1. I will always order with footasylum I am very happy with the service and products. 3. Anyone can write a Trustpilot review. Thanks. Footasylum UNLCKD also means you can unlock access to priceless experiences like Footasylum events and product launches. Disgusting service.I was in the Meadowhall store today and I have never been so appalled at the customer service I received. We also ensure all reviews are published without moderation. The Footasylum stores and website have hundreds of your favourite brands, including adidas, Converse, Jordan, New Balance, Nike, Tommy Hilfiger, UGG and many more. 2023 Trustpilot, Inc. All rights reserved. I wanted to return them but thought the trainers themselves might get damaged so taped up the box for return. Ordered standard delivery, was dispatched the next day & arrived the day after. A quick call to Terry and he rectified the problem, I wish I had lifted the phone sooner, honestly, what a nice guy and thanks to him, my family and I can continue to kit ourselves out in our favourite shop!! Great sale and super quick on delivery. 2. Will definitely be ordering again in the future, Great costumer sevices,I will highly recomanded I will come back as costumer sooni was ordered a pair of crocs,they look amazing,Thank u My parcel arrived 1 day earlier the Yodel driver was prompt and answering to my messages, Hey Elena,Thanks for taking the time to leave us a review. It goes against our guidelines to offer incentives for reviews. Shocking company - bought two items trainers and sliders order value 100.28 never received. Delivery to Australia was super cheap and very very fast! We hope to see you again very soon. Ordered coats for 2 of my sons in the sale. Hey MattThanks for taking the time to leave us a review. Delivery Methods. Only response was we would receive a call within 8 hours - that was two days ago! Very unhappy customer will not be ordering online from them again, Hi Priincess Eliyahh,Thanks for taking the time to leave us feedback, we appreciate all feedback left!Could you please update your review with your order number so we can get this looked into for you?Thanks,Shan. Still not received a single item after contacting them numerous times, promises of next day deliveries, but still no joy! People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. No greeting, no please, no thank you. Don't forget to tag us on our socials.Hope to see you back soon!ThanksShan. I was hesitant about ordering from this site after reading the reviews on here, but I ordered anyway because the item was priced so well. Easy! Don't forget to tag us on our socials.Hope to see you back soon!ThanksShan. This manager needs to be sent on a customer service management skills due to his rudeness and no customer service satisfaction what so ever. Do note, while we always aim to give you accurate product info at the point of publication, unfortunately price and terms of products and deals can always be changed by the provider afterwards, so double check first.
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