View our background and credit check requirements here. Future attribute changes made to the Okta user profile will automatically overwrite the corresponding attribute value in the app. The freedom of an entrepreneur. Import the user attribute schema from the application and reflect it in the Okta app user profile. The background/credit check requires a $45 processing fee paid directly to our vendor. They want right-time. Our scalable platform lets agents define their availability. Without a doubt, they are the most organized company weve ever worked with. Welcome to Liveops Agent Services LLC Shiftboard Login Page. You can also manage cookies in your browser settings. Tuition Reimbursement. Post in the comments section of this video.Thank you for 2,360 subscribers! Manager Supervisor retrieves an opportunity for a Manager or a Supervisor when searching for an opportunity. With Liveops Nation behind you, the. Enjoy the freedom and flexibility of being your own boss. Read more. Want to become a Liveops agent? Quickly assessing customer needs and providing sound solutions. Click here for technical info. Liveops exists to improve people's lives. Your email address will not be published. I am currently working on my 7th children's book, thanks to the freedom of being an independent agent! National and Local Networks, 401(k) (Traditional and Roth) The VirtualFlex platform powers our distributed contact center that delivers a cost-effective solution for both planned and unplanned CX needs, delivering great customer experiences from agents who are inspired to work for your brand. With VirtualFlex, theres no need to overstaff. Before you apply to become a Liveops Agent, here are 10 things you NEED to know. Welcome to Liveops Nation Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. I trust them and look forward to a deeper partnership in the future. Conducting inbound/outbound customer service calls. Thanks so much for taking the time to leave a review! We call the agent community Liveops Nation. With world-class customer support and education to serve multiple professions, we're here to help professionals reach their career goals. We are empathetic, good-natured, down-to-earth people who like to have fun. LiveOps will not sell or share your information with third parties for marketing purposes. Find Out How & Apply . HSA and PPO Options IT Support Logo. You are using an unsupported browser. Hard to get in contact with managers for help. Flexibility. We call the agent community Liveops Nation. We endeavor to do the right thing, every time. Our virtual, home-based agents are modernizing the contact center world through unmatched talent and flexibility. Our professional grade, complete headset telephones are made specifically for LiveOps and other customer service agents. Liveops is a virtual call center offering on-demand virtual agents for enterprise sales and customer service needs. The integration was either created by Okta or by Okta community users and then tested and verified by Okta. Sign-On: Liveops Agent Services LLC Site. 7,827 Followers. !#liveops #seoulbox #onlineincome Your connection to your customers/clients is the most important part of your job. Add this integration to enable authentication and provisioning capabilities. Although we use a tech-enabled platform and philosophy to get it done, were a people-powered business, working tirelessly on behalf of agents, clients, and employees to make life better. Liveops Jobs Calls are made and received for inbound sales, insurance sales, insurance claims, health care, roadside assistance, and general customer service. Join the company voted one of the Best Places to work in Arizona. Please update your browser to the latest version on or before July 31, 2020. Support. Within hours, virtual agents can flex to meet the needs of your patients in times of new product launches, irregular marketing schedules, and unexpected events. Were a people-powered business, working tirelessly on behalf of our entrepreneurial agents, dynamic enterprise clients, and dedicated employees. To become an Independent Contractor the following are required: Complete an application to Join Liveops Nation, which includes passing a background/credit check. Liveops mobilizes reliable, brand-certified agents. Its a private, virtual community where agents connect with each other and their program teams to maximize their experience while contracting with Liveops. With Liveops VirtualFlex platform, you dont pay for brick-and-mortar overhead. Returns the exact phrase match within quotes. This means you can choose when, where, and how often to work! However, if a Service Partner enrolls in a course but does not show up to the first day of class, a $20 No-Show fee will be . Good pay, ability to make your own schedule. Scottsdale (headquarters) 1365 N. Scottsdale Rd Suite 390 Scottsdale, AZ 85257. Trying to find the "liveops nation" Portal and you want to access it then these are the list of the login portals with additional information about it. And with these programs, you find that you have a really good chance to help people in need because of COVID or disaster lines in response to tornadoes, fires, floods, and hurricanes You have to remain calm and be there for the callers. Liveops exists to improve people's lives, and . Certification courses provide the learner with critical knowledge related to the client and call types, as well as how to deliver a successful customer experience. Its why weve led the industry in virtual flex agent services for more than 20 years. Autonomy. . This platform supports the ideal contact center augmentation strategy, bringing together US-based agent talent with the ability to easily respond to surges in demand. We create better outcomes by seeking out and integrating diverse perspectives. If you have not created a ticket yet then you would need to register or create a new ticket to begin. Username / Email. You can also manage cookies in your browser settings. This network has hard skills in your industry, and soft skills from life experience. (sales@liveops.com) Press & Media. To get your own box visit myseoulbox.com.Some links below may be affiliate links, which means if you buy something using that link, Ill receive a small commission.This video discusses the many helpful tips I can think of for new LiveOps agents. We call this agent community Liveops Nation. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Want to build your own integration and publish it to the Okta Integration Network catalog? The flexibility and peace of mind of staying at home makes my work environment more productive so that I can better help every one of my clients and customers. Creates or links a user in the application when assigning the app to a user in Okta. Support. For example the user profile may come from Active Directory with phone number sourced from another app and written back to Active Directory. Its not easy to find a flexible team of experienced agents who understand your brand. *****Get the free guide HERE https://www.teacherdaesha.com/getting-started-with-liveops-quick-start-guide-on-how-to-apply/This video IS sponsored by SeoulBox. Flexibility. This doesnt happen automatically, and the VirtualFlex platform has two decades of experience innovating and optimizing the agent journey. best www.shiftboard.com. Copyright 2023 Liveops, Inc. All rights reserved. Teams include: Client Results. Client opportunities may have additional requirements, including expanded client-specific certification. I have children who are active in sports, so it allows me to be there when they need me. Support. Get in touch to discuss how Liveops can help you meet your customer service needs with greater flexibility, lower cost and better outcomes. Here are just some of the Liveops Nation initiatives that lead to better experiences for customers. Researched & Written by Ann Rozier on the FlexJobs Team. They have the soft skills and life experience needed for empathetic member advocacy, with proven increased level of CSAT and NPS ratings. When you become virtual contact center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. Security Assertion Markup Language is an open standard for exchanging authentication and authorization data between an identity provider (IdP) and a service provider (SP) that does not require credentials to be passed to the service provider. Earning potential. Find Out How & Apply . If you love helping improve peoples lives we want you to work with us. If not, reach through the comment section. Liveops Nation agent news. Connect with us to find out how VirtualFlex can help you build your brand with every interaction. Liveops: Flexibility. Allows Okta to use custom attributes you have configured in the application that were not included in the basic app schema. If you decide to contract with Liveops, we connect you with opportunities that fit your unique combination of skills and availability. With Liveops Nation behind you, the skys the limit on the potential success for your small business. Answer. When agent success depends on how well they serve your customers, entrepreneurial agents dont have to be told what to do. With two decades of virtual service experience, Liveops has delivered over a hundred million call interactions and currently generates $2 Billion in client revenue each year. Pros. Are you an employee? This app integration supports Single Sign-On. Single Sign On. Push existing Okta groups and their memberships to the application. OpenID Connect is an extension to the OAuth standard that provides for exchanging Authentication data between an identity provider (IdP) and a service provider (SP) and does not require credentials to be passed from the Identity Provider to the application. My only issues with liveops is the pay amount and the delay in receiving my pay. The agent community comes together regularly for regional Roadshows, coffee talk sessions and fun social media contests. We've been partnering with Liveops since 2010 for all our inbound needs. Join our fireside chat with Navan, formerly TripActions, Join our chat with Navan, formerly TripActions. This te. Overwhelmed by administrative inefficiencies and expanding legal constraints, our team set out to build a solution that would help companies do it right. I can choose to take off Friday, or just do the afternoon so I have an open morning, if I want to do the gym or if I want to go play some golf., I work about 13 hours a week and I love that the flexible schedule allows me to help my grandchildren with distance learning. to allow for end users to download the plugin from their dashboard, and can download the plugin for themselves from the admin portals downloads page. Headquartered in Scottsdale, AZ, with expansive remote opportunities, Liveops is a collaborative environment filled with smart, motivated team players. Passwordless. Go Further; Marketplace. Youll have the opportunity to help thousands of people live their dream of owning a successful home business. With this strategy, everyone wins. Sign an Independent Contractor Agreement. When unexpected events occur like global pandemics health needs can rapidly change. Want to become a Liveops agent? Silicon Valley 203 Redwood Shores Parkway Suite 260 Redwood City, CA 94065 Log in. Either search term value. Companies using LiveOps for Call Center include: MetLife, a United States based Insurance organisation with 46500 employees and revenues of $71.10 billion, Aegon N.V., a Netherlands based Insurance organisation with 17936 employees and revenues of $56.07 billion, Royal Mail Plc, a United Kingdom based Transportation LiveOps agents are required to use a corded telephone with a compatible headset. Save my name, email, and website in this browser for the next time I comment. You are your own boss and set your own hours so there is a great work/life balance. No matter the location, or time of day, an empathetic agent is available when you and your customers need it most. We would like to show you a description here but the site won't allow us. We are passionate about the agent experience, because we know agents have many choices in their careers. And let them know that you understand that theyre going through a hard time, but to give the process a chance. Push either the users Okta password or a randomly generated password to the app. I am being paid to do what I enjoy, which is helping people. I even bought a new car!, "I love the convenience of working from home, the flexibility to choose my own schedule and the privilege of being my own boss. By providing us with your phone number and clicking "Submit", you agree that we may call or text you regarding your application. Director of Customer Care, healthcare organization. Agents supporting a common client have a private, dedicated space to share best practices and support one another, all while staying engaged with their program teams. Public Relations e-mail (press@liveops.com) Locations. We've been making work and life more flexible and rewarding since 2000 when we pioneered a different way of thinking which produced the virtual on-demand workforce. Thats what were there for. View our background and credit check requirements here. We encourage ideas from everywhere. Keep in mind, the more you service, the higher your earning potential! I love the flexibility. By attracting only the most motivated, passionate agents, we can give you flexible, scalable, quality customer service solutions that fit your needs, budgets and goals. Liveops flexible model allows you to build a continuity plan for planned and unplanned spikes. Accounts can be reactivated if the app is reassigned to a user in Okta. Log-in to the worlds easiest to use Learning Management System At WebCE, we are passionate about delivering exceptional professional development solutions. VirtualFlex agents bring more professionalism, education and life experience, giving your customers the calm, empathetic ear they need. Work outside the perimeter. Password. Actual earnings may vary depending on client opportunity and support required. You can also manage cookies in your browser settings. Liveops appeals to an agent profile with the soft skills and life experience to understand the vulnerability people feel about their health and the ability to be reassuring in the face of uncertainty. Liveops has helped us pass through tough times with an outstanding level of flexibility, especially during the pandemic. Excellent company! As an agent with Liveops, you are a self-employed independent contractor, not an employee. Grow your home business through Liveops client network, working with the brands you know and love. Forgot your password? When the application is used as a profile master it is possible to define specific attributes to be sourced from another location and written back to the app. Here's everything you need to succeed with Okta. GM Regional Customer Care Operations, major utility. To navigate, press the arrow keys.Locations.CountryCityAddressUnited StatesRedwood City203 Redwood Shores Pkwy3 more rows. Secure Web Authentication is a Single Sign On (SSO) system developed by Okta to provide SSO for apps that don't support proprietary federated sign-on methods, SAML or OIDC. Liveops has deep experience supporting Medicare and Medicaid security and compliance protocols, along with stringent HIPAA compliance. Liveops gives companies access to an on-demand network of experienced agents ready to provide virtual contact center and customer service solutions. Create success for our clients by working cross-functionally to build strategies that maximize program results. Login here. Liveops is a legitimate company. Earning potential. When you become virtual contact center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. Flexible. Liveops is currently accepting applications in the following states: AK, AL,AZ,DE, FL, GA, IA, ID, IL, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY, Some clients may require additional security measures and technology equipment, Liveops systems are not currently compatible with Mac or Chromebook. Find Out How & Apply . When you become virtual contact center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. You are paid for talk time only and without talk time, there is no pay. Liveops provides people with varying skill sets with the unique opportunity to become a business owner while meeting the demands and obligations of their family. So how much can you earn? Login to track your existing support requests. Copyright 2023 Liveops, Inc. All rights reserved. We source for impact by empowering and celebrating those with initiative. Learn how. Were committed to earning the right to grow with you by being relentlessly results-driven. Copyright 2023 Liveops, Inc. All rights reserved. I like to help people. About Liveops. 1099 Independent Contractor offers no benefits, Paid by the minute. transparency. Its why weve led the industry in virtual, flexible agent services for more than 20 years. Support.
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